[Resolved]  State Bank of India — Rude collection agency!

SBI Collection team the worst in mumbai, They are not collection agents, they are bhais. the way they speak its aweful and in a disgusting manner. Pathetic is not the word..they promise something and then they say where did we say that.the main dialouge was Aaj aap ko pay karna hi padega, kuch bhi karke, kaise bhi karke woh hamara problem nai hai, main aadmi bhej raha hoon.i agreed to make the min payment as asked and then he was very nice may be his target was acheived. then he says agle mahine settlement karte hain and no sign of him since 20 days specially when a customer is ready to settle the collection agent disappears saying arre yaar Audit chalu hai, khana kha raha hoon, shaam talak call karta hoon. approval ke liye rukha hoon. agar aap nai ruk sakte hain tho jo chaiye woh kar lo. wow superb employees i must say.when i ask him 20 din ka audit chalu tha kya, he says audit tho audit hota hai aapko kya malum.arre tension mat le main karata hoon and i have to keep on waiting for the lousy approval to come which is on its way from 20 days, which is strange.SBI a big bank takes more than 3 weeks of approval, wow. then i get a response saying call karta hoon and no sign of him again and the field executives visit the house arre payment baaki hai sir ka, kab karenge. then i call up the agent who is handling my file, again he says arre usko tho maine bhaga diya na sir, aap tension mat lo, aap ko bharosa nai hai kya mujh pe. i asked collection manager ka number do, he says main hee hoon coll manager, aap ko mujh se baat karna padega.then after forcing him i got the managers number who is Ms.Sarita[protected] the no is invalid, can you beat that. Guys who ever is reading this email can understand my frustration that i have been having since Dec-10. it just does not STOP, it goes on and on and on. Will post some more. i just hope my settlement happens as per promised by the agent.now he has promised that he will call by 6.30pm lets see what happens then. m sure its not the person's fault who speaks to me, they are trained in such a way by SBI bank to collect money.