[Resolved]  State Bank of India — receiving sms regarding non payment of dues

SBI Credit Card — receiving harassing SMS

Hello Sir/Madam,

I had settled the outstanding amount for my Sbi CC 5264 XXXX XXXX 2256 of M Rambabu (of Bhubaneshwar) by coming to your GE office (Delhi) at infinity towers. But i am still receiving SMS on my mobile phone that i have outstanding amount every month. Can you please look into this and please help stopping the harrasing SMS being sent. Since i the son of M. Rambabu had personally gone to your GE Office and met Mr YP (Manager) i suppose and he personally signed the settlement letter and handed over to me. I have the settlement letter as well as the receipt that i have paid the settlement.

I had talked to the executive at Bhubaneshwar and he told that the SMS would stop within a month. Buth the SMS are not stopping and being received every month. I had also talked to the manager at GE Mr YP and he told that i have the talk to the Bhuvaneswar people and got it resolved. Please, if i have settled the amount then why should i receive SMS and for stopping SMS why should i interact with people whom i do not want to.

I had also sent a email to their feedback email (feedback.[protected]@ge.com) on 15th of May and received a automated response that i would be contacted by them within a 5 working days. Even after 5 working days i have no contact on phone or a email from a person the ticket which was sent to me with the auto resopose is 'CaseID=[protected]'.


I would be greatful if you please look into this

Regards,
M. Srinivas
Delhi