[Resolved]  State Bank of India — Delay/Ignorance in housing loan processing

Hi,
I have very weired expereince with SBI housing loan processing. I have meet one of marketing person from SBI ( Swati Pathak) She told me that processing could be done within 3 weeks so I have decided to choose housing loan from SBI. This person was in touch with us till we file the documents but now I am doing follow-up from last 1 month and no body is taking this on priority. Builder is putting pressure on me for the payments but bank has very different priorities and is not able to process my loans on priority. I am not sure where I can file the complaint about the same. Also I am not sure whether to apply for loan to some other bank after almost 1.5 months. Please suggest.
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Aug 14, 2020
Complaint marked as Resolved 
 
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Hi,

I have also same case with SBI. After 1 month they proudly tell me "give one application you get your file back in 1 week" instead of considering priority or understanding my problem. I am currently getting charged 24% interest rate from builder.

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