[Resolved]  State Bank of India — Extra Charges & Insurance premium without any information

Hi. I am also facing the same problem. I applied for the SBI Credit card last year in the month of June. And they activated the insurance on the card without even informing me. I did not get the statements until February this year. I called up the customer care department asking them to cancel the insurance as I never applied for it. But they instead told me that I need to pay 10, 000 rupees to deactivate it. Do they think I am a fool to pay this much amount just to deactivate it???!!! First, they said that it cannot be activated without my signature but after sometime the lady from the customer care department said that even if it was activated without my consent, I must have called her within 3 months to remove it. I was in U.K. when this insurance thing got activated on my card, so there is no way I could have signed for it. I just told them that I am not going to pay any money as I do not need any more insurances...They keep calling me 5-6 times a day asking me to pay them the money & I am just sick of it now. I have totally stopped using the card. And I swear to God that I will never use any SBI services in my life again. I am ready to file a complaint against this as they keep calling me every hour & I am a working woman, so it really disturbs me.