Dear Sir / Madam,
I had applied for SBI Card about two year back but so far I have not received the Card but from December 2006 I am getting the Monthly statement for payment. First two times I have returned the Statement with comments that I have not received the card and please not to send me such type of statements to the SBI Card issuing company.
In the month of January 2007 I have received a call from SBI Card regarding the pending payment and I told that I have not received the card so far. Again in the month of February I received the statement mentioning that amount of Rs. 5, 747.10 is pending and for immediate payment. I contacted on helpline [protected] but no satisfactory answer received from them. Again I called the said number and asked about that why you are sending me the statement, when I had not received the card from your office but they refused to listen and told me for payment. After that I talked upto December 2008 with SBI Card help line no. [protected] with Ms. Deepa, Ms. Laxmi, Ms. Pratibha, Ms Hina, Ms. Saloni, Ms Sharmila, Ms Kanchan, Ms Puja and Mr Pradeep but nobody helped me and only told me that either deposite the amount or we will send you the notice from our lawyer. Now I have received the two notices from the Lawyers Shri Rajeev Agarwal (Advocate - Tis Hazari Courts) and I have sent the reply that so far I have not received the card from SBI. Now I am writing you with a hope that you will help me and this is is clear cut that :-
• I have not received the card from SBI.
• First call from SBI Card I have received in the month of January 2007 for the payment.
• Nobody from the office of SBI Card is helping me but all are asking for payment.
Hope you will help me.
With regards,
Anil Dhyani
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