[Resolved]  State Bank of India — disbursement cheque delivery

I have decided and shortlisted SBI to take home loan and for which all the processing and other formality has been completed.

I paid an x amount to the builder and post which he provided me with the receipts which i produced to SBI after which he mentioned me that they will release a cheque favouring the builder (in multiple of laks) i mentioned to send the same in the address as given, but they send it through ordinary post to the wrong address.

we have been contacting several representavives and the dispatch dept, but vain...after several contacts it was found the cheque was lying unattended in the address where no one was staying...thankfully nothing happened but this is carelessness in the part of SBI.

I want to contact their head of home loan for the invonveninece and trouble caused to me for their negligence.

what do you suggest???