State Bank of India — Withdrawl money taken back by ATM

I Pravin kumar singh account no.of Sbi [protected] did an ATM withdrawl on 29th april 08 at about 8.23pm.But there is some problem with that SBI ATM of Bikash Bhawan, salt lake kolkata, so from my withdrawn 15000 R, only i was able to collect 14500 RS.only, and rest 500RS.taken back by ATM and my withdrawl slip showed 15000RS debit.i went to Jeevandeep branch of SBI, kolkata and given an application to solve my problem on 08.05.08., then went to SBI, Bikash Bhawan salt lake kolkata and given an application to concerned officer.But my problem not solved by them.so please do the needful, so that i can get my money back.
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ATM Complaints - Withdrawl money taken back by ATM

I had an account in ICICI Bank & I did an ATM withdrawl from CITIBANK ATM on 8th Feb 2009 at about 6.30pm.But there is some problem with that CITIBANK ATM of Sector-18 Noida, I was Rs 12000/-withdrawn from that ATM, but I was able to collect 5000/- Rs.only, and rest 7000/- Rs.taken back by ATM and my withdrawl slip showed 12000/- Rs debited. I had complaint on Citibank customer care, they told me, they can't do any help of me. I had complaint on My bank(ICICI Bank) Customer Care, he told me that I am forwarding you compain (SR[protected], we will get back to you after 8 working days. After 8 working days, when I contact customer care, they told me your amount can't refund. But I debate they said, we will foward your compain (SR[protected] to higher authorities. Please advice me what should i do now, so that I can get back my money

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