[Resolved]  State Bank of India — ATM problem

I went to SBI ATM in BAguiati to withdraw Rs 5000 using my PNB ATM card on 31-3-08. No cash came out of the machine and also no transaction slip came out stating that the transaction failed. On the very next day I came to know that Rs 5000 was deducted from my PNB account. I reported it to the bank on that day. But even after 2 months from the date of complain SBI did not pay the money back to PNB and as a result PNB could not pay the money back to my account. Appropriate steps should be taken against this.
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Aug 14, 2020
Complaint marked as Resolved 
 
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On 11th June, 2009, I had balance of SBI Bank Rs.10, 600/-. I had tried to withdraw as sum of Rs.10, 00/- from ATM of ICICI centre. The amount has been debited to my above account, the transaction did not go through and cash was not delivered. Please refund the amount.

A/C. No: [protected]
Branch : Gandhi Nagar at Pondicherry
Location of ATM : ICICI Pondicherry
ATM Card No:[protected]
Amount : 10, 000/-
Date of transaction : 11.06.09
ATM ID SUGN0893
Mobile No: [protected]
On 11th June, 2009, I had balance of SBI Bank Rs.10, 600/-. I had tried to withdraw as sum of Rs.10, 00/- from ATM of ICICI centre. The amount has been debited to my above account, the transaction did not go through and cash was not delivered. Please refund the amount.

A/C. No: [protected]
Branch : Gandhi Nagar at Pondicherry
Location of ATM : ICICI Pondicherry
ATM Card No:[protected]
Amount : 10, 000/-
Date of transaction : 11.06.09
ATM ID SICN0893
Mobile No: [protected]

SBI — ATM RELATED PROBLEM

RESPECTED SIR, I MADE A CASH WITHDRAW (2000 RUPEES) FROM BANK OF INDIA"S ATM ON DELHI AT[protected].BUT I COULD NOT GET THE RELETED CASH.AND THE SAME TIME 2000 RS DEDUCTED FROM MY ACCOUNT.I HAVE MADE A LOT OF EFFORT BUT I COULD NOT GET THE ABOVE BALANCE.SIR PLEASE CHECK AND SLOVE MY PROBLEM AS SOON AS POSSIBLE. MY ACCOUNT NO.[protected]

State Bank of India — ATM Machine Error

Dear Sir,

I am a SBI customer from last 5 years. My account is in Pratap Garh, UP, SBI Branch.
I tried to use SBI ATM machine on 30th july 2009 at BHUSHAN STEEL branch in Vaishali, Ghaziabad UP for withdrawl of Rs. 5000 /- from my account but instead it send me only error code in my receipt without any money coming out of the machine .

immediately after this transaction I tried one more transaction and entered for Rs 3, 000 for withdrawl but again the responce was the same and no money came out from machine and this time also i got same error code .

i am enclosing both the error receipts for ur referrence in the form of scan copy of my transaction

1) 1st transaction ---- receipt. Rs 5, 000
2) 2nd transaction ---- receipt. Rs 3, 000

It is my humble request to you to do needful as soon as possible and credit Rs 8, 000 in my account as i am in urgent need of money and has to send this money to my old parents who depends on the money being send by me for their monthly expenses .. pl do the needful at the earliest ...

My ATM card No is.-[protected]

Thanks
Sachin Kumar Singh
[protected]
On 11th Aug 2009, I had balance of Rs. 2500 in my SBI savings a/c. I tried to withdraw Rs. 200 from SBI ATM but I didn't get money and bill from the machine and the message I got is do you want next transaction (some thing like that, I didn't remember exactly). After that I tried POS purchase, it went through successfully. Again I tried to withdraw in IDBI bank for Rs. 200, but I didn't get money.

Will I get the money back to my a/c? Please suggest me.
A/C. No: [protected](Joint Account)
Branch : Barshi, Code No-0325,
Dist- Solapur, Maharashtra State
ATM Card No:[protected]
Amount : Rs 29, 300 /-
Date of transaction : 12-08-09
ATM ID -S1AN20003901
Mobile No: [protected]

I want Know From which Branch & City all this Transcation was happened .
I am very thankful to consider my Application & Request.I am waiting for your reply as early as possible.
Please send all detail Information on Mail ID.My money was stolen by one of relative.Otherwise Give me Call.
Thanking you very much!
Yours Faithfully
Rajesh Dnyaneshwar Padule
I went to Corportion ATM in Bilagi Dist Bagalkot Karnataka to withdraw Rs 10000 using my SBI ATM card on 10-08-09.No cash came out of the machine and also the tranction slip came out stating that Incorrect system operation. and further I checked balance enquiry the machine is given the slip with Incorrect System Operation. On the same day came to know that Rs 10000 was deducted from SBI account Once again withdraw Rs 200 using my ATM card on 10-08-09 again No cash came out of the machine. Total Rs 10200 was deducted from my account.I reported it to the SBI bank Bilagi on 11-08-09 with all detailed slips. I approched 2 times, But even after 10 days from the date of complaint SBI did not pay the money back my account and as a result SBI could not pay the money back to my account
On 1st July 2009 most of the SBI ATM's were not working. I tried withdrawing Rs100/- from Indian Overseas Bank ATM in HRBR Lay Out in Bangalore . I got a message on the screen saying "High Amount". I tried again Rs 100/-. I got the same message. I didn't get the money. I got two receipt's from the ATM. Next day I saw two transactions on my SBI Account where Rs 100/- had been withdrawn from my account twice.

Now it's been more than 45 days, and I have not yet seen the credit of Rs 200/-.in my SBI A/C. The Branch Manager of SBI, Banaswadi Branch, Bangalore assured me that after 45 days, I'll get my money back. Looks like SBI has no intention of refunding this money back to me. I am unhappy with this type of service.It's sad that a customer has to suffer for no fault of his. I am skeptical if I would ever get this money back to my account.


My SBI Account Details are as follows:
Account No: [protected]
ATM Card No:[protected]
Branch: Banaswadi(07986), Bangalore

Details of the Indian Overseas Bank ATM receipts:

First Receipt:
JUL 01, 2009 19:36
ATM ID. : IOBD9848
REF. NO. :[protected]
Message : HIGH AMOUNT

Second Receipt:
JUL 01, 2009 19:36
ATM ID. : IOBD9848
REF. NO. :[protected]
Message : HIGH AMOUNT


Thanks and Regards
Ashim Upadhyay
Mobile : [protected]
Finally yesterday I got my money back. It shouldn't have taken such a long time. I feel pity on those customers who face the same problem when big amount is involved.This is a lesson for me. I will never withdraw money from any other ATM using my SBI debit card.I'll always go to SBI ATM. I can't afford to be in such a situation again. Anyway thanks SBI for all your help !!
Atm Prolem

I am living in Uttar Pradesh.Sbi Account-[protected] in Sbi Aalapur Branch-Code-11230.This branch is not my aapliction not send to the Sbi Head Mumbai.So my atm Is not dispatched by the head.So i face a lot of problem.So kindly grant me please Reqest for my atm card.And please provide my atm card.



Girjesh Kumar Soni

Account No.[protected]
Branch Code-11230
I went to SBI ATM, Gopinath Bazar (Delhi Cantt) on 27 aug 2009. But when i inserted the atm card its showina message -"sorry unable to process". I tried in PNB also but the same message came. However i am able to get the mini statement of my account but i am not able to withdraw any money from my account. Please help and reply as soon as possible.
My account no - [protected]
my card no[protected]

Thanks and regards
Aarti Batra
[protected]
Sir,
The new team at HAL branch is very generous. I was able to solve my atm related problem instantly, tks.
R/sir

I am requesting that my ATM card not working on any of the ATM I am getting a error code 150 uneble to proccess so please solve it earlyer.
ATM card no.[protected]
Saving A/n [protected]

Thanx

SBI — problem of ATM

Sir,
I am md sajid hussain bearing account no:[protected].I have a complian on SBI Shamsheergunj (hyderabad) that i had withdrawn 2700 RS on11-april-2009 from Laldarwaza ATM once but when i made the entry in the passbook it is showing that i had withdraw 2700 thrice but i had withdrawn only once.when i complain about this in the bank they told it is the fault of the ATM and told me to come after 2 days but when i went they give only 2700 and remaining 2700 they said they will return afterwards but when they too don't know? Till yet i don't received my money i went to bank to meet the manager but he won't be there at any time.From 11-april till today i.e after 7 months the manager talks only 2 times.He is not properly listening to the problems of the customers and misbehaving .So i request to the higher authorities of the bank to solve my problem as soon as possible..
Thanking you,
Yours faithfully,
mohd sajid hussain..

COMPLAIN OF ATM WITHDRAWAL OF SBI BANK — automatically shown the withdrawal through atm

DEAR SIR
MY ACCOUNT IN SBI BANK AND ACCOUNT NO IS [protected].AS ON DATE 27/7/09 MY ACCOUNT BALANCE WAS APPROXMETLY RS 52000,ON 27/7/09 I HAVE GONE TO WITHDRAW 25000RUPEES THROUGH ATM IN KANKE ROAD NEAR CMPDI GATE ,I HAVE TRY TO GET 25000RS BUT NITHER RUPEES HAS COME NOR ANY STATEMENT SLIP HAS COME AGAIN I WAS TRY TO GET 25000 RS THROUGH ATM BUT THIS TIME ONLY 5500 RS HAS COME OUT THROUGH ATM WHICH STATEMENT SLIP I HAVE RECEIVED WHERE SHOWNN BALANCE WAS ONLY APPROX RS 2300 ,REGARDING THIS I HAVE ALREADY COMPLAIN ON 27/7/09 IN CMPDI SBI BANK THEREFORE BANK HAS RETURN RS 25000 IN MY ACCOUNT ON 31/7/09 . AND FOR MY REMAINING BALANCE OF RS 19500 TILL DATE BANK HAS NOT RETURNED IN MY ACCOUNT ,FOR THIS PROBLEM ,I HAVE GONE IN SBI CMPDI BRANCH RANCHI FIVE TO TEN TIMES BUT TILL DATE I GOT ONLY ASSURANCE FOR THE BANK THAT YOUR MONEY WILL COME SOON IN MY ACCOUNT BUT I AM HOPELESS SO THAT I ALSO GIVEN 3 TO 4 APPLICATION TO CHEIF MANAGER OF SBI BANK IN CMPDI BRANCH RANCHI , SO REGARDING OF ABOVE MY PROBLEM PLEASE DO THE NEEDFUL ACTION THERE FORE I CAN GET THE BALANCE AMOUNT SOON. SIR AS I GOT INFORMATION OF R.B.I.THAT IF BEFORE 12 DAYS THE AMOUNT HAS NOT COME IN ACCOUNT THERE FORE BANK WILL GIVE INTEREST RS 100/DAY SO TIME HAS IS TO CROSSED 90 DAYS SO THAT PLEASE DO NEEDFULACTION.
THANKING YOU
VIKESH VERMA
RANCHI(JHARKHAND)
do needful action

Indian Overseas Bank, Puducherry — Not working of ATMs in Puducherry

The ATM machines of Indian Overseas Bank located at Puducherry especially at Municipality complex, Beach Road, Railway station, Nehru St., and Lawspet are not functioning properly, I got an experience for the past 6 months. When the main branch bank authorities are approached in this regard only evasiv replies are given. Kindly do the needful for functioning of ATM machines.
On 04th Jan, 2010, I had balance of kvb Bank Rs.4, 509/-. I had tried to withdraw as sum of Rs.4, 500/- from ATM of SBI centre Ariyoor in pondicherry. The amount has been debited to my above account, the transaction did not go through and cash was not delivered. Please refund the amount.

A/C. No: : 41101
Branch : : KVB at Pondicherry
Location of ATM : SBI Ariyoor, Pondicherry
ATM Card No: : [protected]
Amount : : 4, 500/-
Date of transaction : 04/01/2010
ATM ID : S1AN0090006
Mobile No: : [protected]
yes guys, I strongly agree with These problems faced by ATM users. We cant blame the bank peoples as these problems are because of ATM machines.
If the Required denomination is not availbale like ( Rs.100, Rs.500) in the ATM machine cash box, then the machine trying to deliver the cash fails. But the software is incorporated in such a way that if type 1000 Rs. then this amount will be automatically debited from the server.
Its a failure between Hardware and Software. Now Engineers are trying to rectify this problem.

Solution: So, before typing the amount in ATM, ensure all denominations are available in ATM by verifying with Security.
On 18th jan 2010, I went to SBI ATM located at Choolaimedu high road to withdraw a sum of Rs 10000 from my account. i inserted my card and entered the sum.The transaction was completed and the money appeared in the slot.but due to my ignorance i was distracted for a few seconds, within that short span the money was taken back by the machine.
i request you to strongly credit the sum back into my account.
my account details are as follows :
Account No:[protected]
ATM Card No:[protected]
Branch: Choolaimedu High road 2nd, chennai.

My ATM reciept :

Jan 18, 2010 17:38
ATM ID. : S1CN00095653

My current balance is 514 from Rs 10514.

i request you to take sufficient steps as soon as possible.

I regret my ignorance and solely take blame for my mistake.

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