[Resolved] State Bank of India — SBI ATM transacting torn Rs.500 notes.

[Resolved] State Bank of India — SBI ATM transacting torn Rs.500 notes.

A Ashok Ranjan Mukhopadhyay from Delhi, Delhi Jun 8, 2008

Yesterday i.e., on Sunday 9th June, 08 in the morning at 07:40 Hrs I withdrawn Rs.15, 000/- from State Bank of India, Hyderabad Public School Br(2728) ATM. I am a customer of that branch for the last ten years.The machine gave 29xRs.500 and 5xRs.100 notes. To my utter surprise I found one of the Rs.500 notes has been cut in the middle and fixed with cellotape, while another one repaired in the side with cellotape. Those notes could not be used in the market.I am having the ATM transaction slip with me.Still then the bank itself is not accepting those notes.What should I do? The person/Persons in the SBI-Hyd Pub School Br responsible for keeping notes in ATM to be punished. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

valluru ramesh

from Mumbai, Maharashtra

Jul 28, 2008

this is ramesh open a account of dwarkapuri colony

Munshi

from Ahmedabad, Gujarat

Sep 2, 2009

I had a similar experince with one of the SBI ATM in ahmedabad. In my case certain portion of Rs. 100 note was missing. When I contacted the bank they bluntly replied that it cannot happen as every note is verified before going in to ATM. I was not replaced and treated very badly as if I was the person who was telling lie. They asked me what proof I have that the note came out of their ATM. And I think no customer can prove it.