Hi,
I too had a trouble with SBI card !
I made an application for Sbi card during Dec/2006 . As I left India on that period, I put forward a request to customer service to cancel Sbi card that I delivered, but not opened or transacted.
After July/2007 occasionally(not every month though), I am getting an email with statement carrying 3xx Rs.
To clarif the curiosity about the amount stated, I called cutomer service to know more about my account. I got reply the amount charged(250 Rs.) was for an insurance, which I knowingly did not signed for.As I believed SBI and could not even think of it as an insurance for an unopened account.
So I asked the customer service executive about the Insurance policy number for wich I need to pay . Reply I got was, they do not have any insurance policy number . But still I need to pay for it.
Did any one face issue like this before?
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SBI Credit Card — Sbi card questioning SBI's trust factor?
Hi,I too had a trouble with SBI card !
I made an application for Sbi card during Dec/2006 . As I left India on that period, I put forward a request to customer service to cancel Sbi card that I delivered, but not opened or transacted.
After July/2007 occasionally(not every month though), I am getting an email with statement carrying 3xx Rs.
To clarify the curiosity about the amount stated, I called customer service to know more about my account. I got reply the amount charged(250 Rs.) was for an insurance, which I knowingly did not signed for.As I believed SBI and could not even think of it as an insurance for an unopened account.
So I asked the customer service executive about the Insurance policy number for wich I need to pay . Reply I got was, they do not have any insurance policy number . But still I need to pay for it.
Did anyone face same kind of hidden insurance trouble without policy number?
One of the printed document came with the card stated that all policy with the card is valid only if we use it . Even I cancelled it before first transaction, I got 250 Rs . This amount is for insurance, which I didnt asked for . And from the comments I infered tere was a cheating statement in Application about insurance. Even though it is free, you have to pay amount 5x Rs per month !
According to the statement insurance is valid only if card is valid. Card is valid only if we activate the card .So how is that hidden insurance valid without activating the card by signing in the back ?