[Resolved]  State Bank of India — Worst Customer Coordination

I have account with SBI in Srivilliputhur. Few days before unfortunatly my ATM card was blocked. I applied for new card through branch. At the time of applying the branch people told me that I will receive card within 15 days. After 15 days when I asked branch, they are not responding, and unneccessorly they gave SBI netbanking feedback contact number and told me to contact. I try to file this in SBI site "http://www.statebankofindia.com/" . But this site is not working. My questions are,
1) What the hell the SBI guys are doing ?
2) This was happend not only for me, but some of others also. How they got their new card?
3) How can I get new card?
4) How do I change my account from one branch to another branch?
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Aug 14, 2020
Complaint marked as Resolved 
 
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I have also applied for a Home loan from SBI, Newtown Rajarhat Branch of SBI, Branch Code 5112 for acquisition of a flat at Baguiati, Kolkata some 8 months back. I have submitted every documents thrice to the branch. I have reminded for the 11 th time through mail to Branch Office, Customer Care, Chairman, SBI, I have Faxed it thrice, I have posted it twice my difficulties. I am a government official and is existing SBI customer for over 20 Years. I am an Income Tax payer for Rs 2.50 to 3.00 Lacs a year.Even SBI does not bother to intimate whether I should apply from some other bank. It is really unexpected behaviour from SBI
Inspite of my intimation after submission of all the documents time and again, my loan applied from SBI new town rajarhat branch br code 05112, Kolkata some 8 months back for Rs 12.50 lacs for acquisition of a flat at Baguiati, the loan is not sanctioned. Reminded to various banking authorities for 11 th time, faxed and sent by post. My difficulty is that I am an Honest Officer, for which I can challenge. SBI did not even bother to intimate whether I should apply from some other bank or not... Kaja0l Sarkar, Mob No [protected]
I am having salary account in STATE BANK, TUTICORIN. My account no is [protected].During 04.07.09(saturday) i have tried to withdaw 4000 rupees from my ATM in TAMILNADU MERCANTILE BANK, ARUPPUKOTTAI. Very unfortunately that amount is debited in my account, but i am not recieved amount and receipt physically, due to ATM system problem.
I already gave the complaint letter to STATE BANK, TUTICORIN on 06.07.09(Monday) itself .but, still now my amount is not recredited.so, I kindly request you to recredit my amount as soon as possible to my account
I don't have any complaints. I don't want to complaint about anything or anyone. I just want to tell that my experiences with this "Largest of Bank India" are not good. 6 year back when I was in college I went to SBI main branch of Raipur to open my savings account. They told me to go to your nearest branch where you live and when I asked them please provide me address of my nearest branch. They said to find out yourself. I went to nearest branch of my area where I came to know that you need lots of proof for identification along with any relative account for witness. I was disappointed with tons of formalities although I had all these. My second experience happened 1 year back when I went to SBI Main Branch around 4:40 pm for depositing check to my relative's account where few people were working, I thought to ask a person sitting who seemed busy in his work. I said- "where can i deposit check", he was continuing doing his work. When I asked again he became angry and said- "Do you live in India?" I was puzzled what he's saying, then he said "bank is closed, don't you know" Again I was disappointed and gave back that check to my relative. My third experience happened recently when I had to pay challan for society registration. But I will call this incident my 'bad luck' because I had to go bank on saturday when it is half day for bank and it gets closed around 2 pm. Everyone knows here that bank employees comes around 11 or 11:30 am and you have hardly 3 hours to do your work. I went there joined the queue for about 1 and half hour and when my turn came system broke down due to link failure. Next three days were holidays...again I was disappointed and wondering "why we have to pay challan only in SBI". Sorry for being cynic but this is all true.

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