[Resolved]  State Bank of India Credit Card — Fraud or deliberate Cheating

As against their bill of Nov, i had issued cheque with the necessary details, but, this months statement is showing cheque not been honoured and i was charged for unbankable invalid fee and payment not recieved by due date. On enquiring with the issuing bank, they confirmed that cheque had not come to them for clearance and they have not dishonoured the cheque. On enquiring with the executive of the card company they said, their is some overwriting and they have cancelled the cheque themselve without sending it to the issuing bank, and i was not informed regarding the cancellation. On talking to another executive she said cheque has been dishonoured by your bank and we do not have any right to cancell the cheque, so their is some kind of conspiracy going on to extort money from the cosumer, though my amount is not much but still this kind of cheating to extract money must be going on with many cosumer unaware about the intention of the credit card company. I demanded to put me through their supervisor but they did not, and disconnected the line and on again speaking to another executive, she said they will adjust the bill, but cld not give me any convincing answer regarding the cancellation of the cheque on their own. I feel this must be going on for many years.
Kindly look into this matter urgently and expose their doing.
Regards
S P Rao
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Aug 13, 2020
Complaint marked as Resolved 
 
4 Comments

Comments

I completely agree with Mr.Rao.
The credit card comapnie have taken the consumers for granted.While the card is issued by the bank the backend operations for them in terms of collection of dues, closing the bank card account are outsourced.These outsourced companies resort to these tactics.
i strongly feel that these companies should be exposed and RBI should intervene & implement strict regulations.
My card No.[protected].C.Raja Reddy.last year that is 07in june I have got some bill with annual maintenece charge.
we asked your call center person on phone about maintenece fee,
which we got the card on the promise of free maintenence and got deduction then paid the amount.But again this year too I got
your statement asking maintenence fee in this sep 08.dispite of
my single time use since last year june.
How it is to bear your feeses without using cards.even after it is
free maintainance promised.
we are using debit card with a minimum fee of 60Rs per anum.
but yours is horrible to bare if you are not reduced these feeses I can ready to cancel my card that you can do.and entimate me.
C.Raja Reddy.
this is the worst card i have erver used
my name is Neil Khamkar I live in serwi Mumbai. in the year[protected] I had applied for a credit card with SBI, as I was working with Zenta a black listed call center.I was advised that my credit card request has been rejected however after some months I got a demand draft for 10, 000 which I destroyed as I did not want any money. A few months latter I satrted getting colllection calls which after explaining the situation stopped.

I am have started getting letter for the same now claiming that I have a bill of 53, 236.61. I do not know what to do or whom to approach. this is mental harassment if there is any one that can help me with this issue I will be great full
this is the credit card #[protected]

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