I wrote to supertech:
Dear Sir,
Let us not waste time in discussing unnecessary details, therefore through this E-mail we call upon you to give answer to following queries as stated in sequence
As a customer of supertech Pvt LTD , we would like to know following (which we have as per consumer rights)
1) Could you please let us know the company policy and send me the form signed by us as an attachment in the mail.
2) As per best of our memory , We never accepted flat offered by you so it cannot be personal reason herewith stated in your affidavit.
The reason is change o[censored]nit without confirmation.
Hence , Do you expect us to sign affidavit without reading it?
3) On phone you had communicated that full amount of 1 Lakh would be forfeited .(call made by Shefali Gupta)
Phone conversation is not taken as concrete proof for us to take due course of action.
This is grave matter since NRI's are not aware of such facts.
Please do confirm the same in the mail.
Reply to above query would be highly appreciated.
Let us take this matter to court of law incase it is unresolved here .
Thanks & Regards
Safdar
Reply from supertech:
Dear Sir,
Greetings!
As a customer you should have made the payment post due diligence.
We will not be able to help you beyond the scope of company policy, the same has been already communicated to you.
However, as discussed we will like your continued patronage and thus have already provided you with the required solution/s.
Regards,
Team CRM
[protected][protected][protected]
Customer Relationship Center
[protected] (Tollfree) or[protected]
B 28-29, Sec 58, Noida - 201307, UP
www.supertechlimited.com
[protected]@supertechlimited.com
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