[Resolved]  Supertech Emerald Court — Unhappy Residents

Address: Uttar Pradesh

Current as built status of SUPERTECH EMERALD COURT MARKETED AS DREAM PROJECT OF BUILDER AND PROJECTED AS JEVEL OF PERFECTION is as Under :

1.Based on improper partial completion certificate ref no NOIDA/BC/BP-111-142/3487 dated 10/04/2008 obtained by you from Noida authorities residents ( More than 350 Families )have been made to stay in UNSAFE COMPLEX, NOC issued by FIRE DEPTT because of serious non compliance with fire fighting requirements has been cancelled by CHIEF FIRE OFFICER on March 29,2012 and requirements have still not been complied with.

2.Unsafe Complex brief overview: At present 15 towers, 14 residential and one semi-residential tower having entrance from Gate No. 2 and 3, and 14th semi-commercial tower having entrance from Gate No. 4 has been provided.
You in Serious Violation have neither provided to residents nor displayed in project construction office NOIDA AUTHORITIES APPROVED BUILDING SANCTION plan.
During discussions with Noida Authorities & as per records partial completion certificate (Which now has been established as Improperly issued )has been issued for 14Towers only ,however residents are staying in all 15 Towers ,kindly explain and clarify the reasons of same.

Residents have been sold accommodation in towers Based On Tower Nomenclature basis and not on Tower No basis ,this discrepancy requires explanation and official information with ref to to tower no corresponding to Nomenclature based on which tower apartments have been sold ,you are REQUESTED TO provide the same Immediately

The number of towers has been increased from 12 to 15 without informing or taking consent from the residents in violation o[censored].P apartment act. No boundary wall on one side and Gate No. 1 has been provided for 15 nos. towers. The Chief Fire Officer has cancelled the original Fire Compliance Certificate on 29.03.2012, and till date most of compliances remain to be completed although the second time extended period given by CFO expired on 04.06.2012 and by Noida authorities expired on Aug 2,2012.
Because of additional tower constructions parking ,sewage and water infrastructure have been overstretched beyond limits and SUN and fresh air has been affected for towers in front of Apex towers.
Further brief summary of non-compliances and other violations committed by you are as under:
A.Residents staying in unsafe complex:

1.Chief fire officer has cancelled provisional NOC on 29.03.2012 ,cancellation of NOC has eastablished that partial completion certificate obtained on 10.04.2008 was Improper .
2.Residents till date have not been provided tower completion and possession certificate.
3.Time limits of Show cause notices issued by Fire department and Noida authorities have passed but till today compliances have not been done.
B.Illegal unsafe construction activity of Apex and ceyane tower and Illegal encroachment of offset & other areas:

1.CFO in letter dated 24thApril,2012 to DM April has informed clearly that distance between Apex tower under construction and Aster -2 is only approx .9 meters which is against requirement of 16 Meters & informed Gross Violation of rules & regulation .CFO and Fire officials during various visits have given specific instructions for stopping of construction activity Of Apex tower to Mr Dilip Chaudhry and Col Rakesh Sahay but the same have been totally ignored.
2.Unsafe construction Methodology have already caused lot of accidents at site and continues to be a threat for safe living of residents.
3.Noida authorities does not permit any kind of construction in offset area and minimum offset distance is 6 meters for safe passage of Ambulance and Fire tenders but the same have been totally ignored and even written instructions OF CFO have been disobeyed in the matter .
4.Paid parking has been provided in offset area at no of locations reducing offset distance to 3.2 Meters .
5.Servent quarters against NBC NORMS have been provided in the basement , for Immediate removal of Same Noida authorities have issued Show cause ,kindly arrange to remove and provide alternate accommodation to allotters or refund money along with the interest charges.
encroachment of GAIL area.
encroachment of public road for storage of construction Material for construction of Apex/ceyane towers.
8.Encroachment o[censored]nderground parking for store purpose and storing of inflammable material.
encroachment o[censored]nderground Parking for Apex and Ceyane..

C.Details of Serious Non Compliance with Noida authorities and NBC norms:

1.Not Providing of Rescue staircase in towers-Noida authorities have issued show cause notice to provide the same immediately.
2.Not providing of Goods lift in towers.--This is a matter of serious concern for residents as residents find difficulty in transportation of Goods and Patient can not be moved on stretcher.
3.Not providing of rescue platform at 7/8th floor.
4.Not providing of fire resistance door in Lifts and Staircase.
5.No fire fighting provision at the rear of towers.
6.No lightening arrester in any of the towers.
7.Inadequacy of backup Generator system.
8.Joint inspection report on alarmingly serious Electrical work is already in your record

D.Violation of Pollution contorl Norms-
1In violation of pollution control Norms batching plant has been installed near residential area ,loading through loader in batching plant hopper creates lot of dust
affecting health of residents ,lot of residents Asthma problems have been aggravated.
2.Inadequacy of sewage system/not timely cleaning is generating poisonous gas in rooms of residents and in open area ,this is in violation of pollution control norms.

E.Gross Misappropriation of Maintenance Funds and defficiency in Maintenance services with supporting facts have been informed to you by RWA but till date no explanation has been received from
you.

Based on above situation on meeting compliance requirement is very very serious and written evidence in form of letters written by CFO AND SHOW CAUSE NOTICES ISSUED BY NOIDA AUTHORITIES EXIST AND WE REQUEST YOU TO CONSIDER FOLLOWING:

a. Give necessary instructions For Immediate stopping Construction of Apex /Ceyane Towers as It is against NBC CONSTRUCTION NORMS& working has caused no of accidents ,FIR dated 10.04.2012 registered with Noida Phase II police station, accident report published in Hindustan Times and Times of India
.b.Give necessary instructions for removal of Temporary shed.
c.Give necessary instructions for reducing tower crane jib to non residential area in conformity with CITY CONSTRUCTION NORMS
d.Give necessary instructions for removal of batching plant in conformity with CITY CONSTRUCTION NORMS AS IT VIOLATES POLLUTION CONTROL NORMS ALSO
e.Arrange to hold EMERGENCY MEETING WITH CORE COMMITTEE MEMBERS OF RWA .
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Aug 13, 2020
Complaint marked as Resolved 
 
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Dear Sandfall,

Greetings

We would personally like to resolve your issues, for the same we request you to either visit our head office between 10:30am till 5:30pm from Monday to Saturday or write us on our official mail ID ie. [protected]@supertechlimited.com

For future reference - You can call on our toll free no. [protected] or[protected] to help resolve your issue.

Regards
Team CRM

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