[Resolved]  Supertech Limited — Delay in possession- malpractices by builder

Address: Ghaziabad, Uttar Pradesh

Supertech group may have executed so many projects in Noida region, still the company is not against resorting to malpractices and cheating its customers and with the experience I had with them it looks like it is in the top management of the company. I had booked a flat in Supertech Icon in Indirapuram in June 2006 & as per the written commitments of the company, possession was due in July 2007 failing which it will pay penalty of Rs 5 per sq ft. The project was delayed for more than a year and no penalty was paid by the company. In addition, there was no charges in the agreement if the unit is sold before taking possission. I was made to pay it even then as they made me run from pillar to post as they didn't transfer it without payment of charges and without adjusting penalty which it was supposed to pay due to delayed possession.

The management of the company (including its MD) do not respond to any emails, written letters or even personally if you visit to their office. Once you have paid the money, you are treated like as if you have gone to their office for a job interview as you would be made to wait for hours and after that you will be told that the concerned person has already left for some urgent work. if you call them for any complaint, after your first call your call won't be answered. They question the genuineness of the letters issued by them on their own letterhead. Their company's logo reads as "Building your tomorrow, today". Ideally, it should read as " DESTROYING YOUR TOMORROW, TODAY". Just one advice for all home seekers, beware of such builders.
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Aug 13, 2020
Complaint marked as Resolved 
 
18 Comments

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I had similar exp with supertech. Sincere advise do not invest in supertech. They r cheat builders.
tottaly agree. They treat their customer like . they dont care about them. i will never ever recommend Supertech.

never ever buy in supertech. They are just their to harras their customer. their staff is too rude, never attends any compaint. their documentation is just in builder favour. they even dont provide the the area and map while giving allotment. and always provide lesser area then promised, and never give possiession on time. their delay are in years. save yourself dont look towards supertech. if possible ask for your money back. go for some better builder like, gaur, jaypee, DLF, or buy a small plot and build your own house . supertech is a cheat
the same case has happened with me. I have invested in supertech pam greens merrut and after 2 years of delay they are not considering the panalty letter issued by them these guys are full cheat only
Dear ALL Customers,
We will be happy to help close your case amicably and in this endeavor we even sent individual emails to you as and where the link was available. Further where we have been able to identify the customer we have got in touch with them directly also. We have started getting response and on case-to-case basis, where we have either resolved or are in the process of resolving the case/s amicably.


We hereby appeal to all concerned who seek resolution to contact us @ [protected]@supertechlimited.com or call us @ 0120 – 4572600 extns 155 or 164, without further delay and help us HELP you!

In case your case is resolved, we request removal of the post as a testimonial of renewed relationship. A line confirming the same will be appreciated.
Regards,
Team CRM
Realy Supertech is very bad builder. I will suggest to all don't go supertech. I have also very bad exp with supettech
Hi,

Me & My 3 Friends are fresh victim of Supertech. We booked 4 Studios with Supertech in Socrates project (Greater Noida). After reading so many complaints & reviews from existing customers, we 3 friends managed to cancelled or sold to other customers before releasing final payments. But one of my Friend (Akshay Sharma) just kept his faith into Supertech & just got stucked, he has taken loans & paid 95% amount. Supertech had promised to give 12% assured return immediately after 95% payment. But my friend is just getting nightmares getting his assured return cheques. Their people are just not paying any damn & now he had to take extra burden of EMI on him along with other commitments. It's been 4 months now & he didn't get any single assured return cheque yet.

I am happy that me & my other 2 friends just escape from this fraud builder, but at the same time i am worried about Akshay that he is just not getting what he has promised.

I asked him to use this site to raise his voice. As a well wisher, i just advising people to not to go with this builder in any of its project. You will be getting worst nightmares at nights after that.

Regards,
Deepak
Dear Deepak,

We understand your concern, however we request you and Mr. Abhay to kindly share their units details or write us at [protected]@supertechlimited.com to help resolve your issue as we are unable to locate the same.

You can call us at our toll free no's - [protected] or[protected]. Thank You.
regards
Team CRM
Supertech
In my opinion Supertech is kind of very bad name in the NCR and I recommend not to deal anything with Supertech. Even I am facing a big loss and mental harassment buying a house in Supertech capetown. The supertech people are big fraud, and they can even book the flat without your knowledge in your name...please go through the story below which is happened with me and I am going through with the very bad time...

Supertech has ruin my dreams and left no options to write these kind of blogs

Do you know your dream home booking documents can be forged?
Are your booking forms for flats in safe hands….Do you think that the broker and builders are fair in their practice of providing you your dream house. Do you know how the builder along with channel partner indulges in wrong full practices of changing your booking forms and signing the booking forms on your behalf without your information?
What happened to me…while booking a flat in Noida with Supertech Captown project?
1. We booked a flat at Supertech Capetown Noida through JKM at pricing of INR 3217/- per sq. ft. wherein JKM executive Rahul came to our residence to collect cheque, booking form (filled and signed), photos, pan card copy
2. We were not provided any acknowledgment copy as the executive had come to collect booking on Sunday i.e 4th Dec 2012 and were informed that we will get scanned copy of receipt through mail and all booking details.
3. After over 1 week of taking the cheque the amount was not debited from our account when we approached Rahul(JKM) we were informed process takes some time and will be done in another weeks’ time.
4. In between Rahul(JKM) informs that our booking amount has been increased from INR 3217/ (plus PLC INR50/- per sq. ft.) to INR 3350/-(inclusive of PLC INR 50/- per sq. ft.). We do not have to fill any other form but booking amount mail along with details of the same will be received in some time.
5. In between Rahul(JKM) leaves job as we were informed and Rohit (JKM) takes our case, we still did not receive any mail of acknowledgment from either JKM or Supertech though our cheque had been debited.
6. Rohit (JKM) informs that as Supertech is closing all booking acknowledgment will take some time.
7. On……. Dec 2011 we received mail from Rohit(JKM) acknowledgment of our payment to Supertech along with flat details. We did not agree to flat so Rohit (JKM) stated he will look at the matter and get the unit changed as per our preference.
8. We get booking details form Supertech stating that we need to pay remaining amount but the calculation of the same was not matching to 10% of { INR3350 - (INR3217+ INR50)}. So we called Rohit provide us the breakup he stated he will revert but never did.
9. We mailed to Rohit(JKM) to provide us details of breakup and get our flat unit changed but now he was not responding to our mails and calls
10. We got another letter from Supertech to pay 60% of the amount by 18th Feb 2012 so now seeing ourselves stuck in a very bad situation we approached Supertech for details and help.
11. On reaching Supertech office and meeting Mr Amit Solanki we got to know of the following which ………………….
a. We saw the amount processed for booking is INR3420/- per sq. ft. rather than INR3217/-, which I have signed and given to Rahul (JKM executive).
b. This form was processed by JKM on my behalf without my information and someone had signed the form for me.
c. As I understand no one can sign any legal document unless he has a written authority.
d. Further in the forged document my contact details (phone numbers and email) along with my wife contact details had been intentionally mentioned incorrect.
12. We asked Supertech to help us but they were favoring their channel partners JKM. We had approached lot of people from Supertech and met them in their Noida office but have been told all the times that they are looking at the matter and they will help.
13. But then they flatly refused to look at the booking amount which had been forged by their channel partners JKM without our information and neither were they agreeing to give us our preference booking
a. Supertech is clearly favoring their channel partner so we do not know who all are involved
b. Supertech had many reasons to cancel our form which they clearly overlooked god knows for what reason:
i. Our documents did not bear our signatures
ii. Our telephone no. was invalid
iii. The signatory on our booking form did not have our authority letter to sign on our behalf
iv. Our booking amount was not 10% of BSP which is required for booking the flat as per their new price of INR3420/-

Please vote my blog at the below url and comments and spread it across the facebook and all the networking sites to provide better picture of Supertech.

http://mypropertyreview.wordpress.com/

I am extremely against the Supertech builder and request all the people to refrain from this builder.
REAL ESTATE COMPANIES ON ASSURED RETURN BASIS IS AGAINST SEBI & RBI ACTS AS PER COURT ORDER DATED 29.08.2012

Division Bench, consisting of the Hon'ble Acting Chief Justice and Hon'ble Mr. Justice Rajiv Sahai Endlaw of the High Court of Delhi, on a public interest litigation WP(C) 5324/2012 filed by an investor, have issued directions to the Reserve Bank of India and Securities & Exchange Board of India to investigate against real estate companies who are inviting booking of property from the public with assured returns. The Hon'ble High has also further issued directions to take further remedial steps not only in restraining inviting booking on assured returns but also to take other action as permissible under law as well.

ORDER / 29.08.2012

1. This petition is filed in public interest. The petitioner has brought to the notice of this court that respondents no. 7 to 10, real estate development companies are inviting deposits from public with assured returns with buy back options. The submission is that the same amounts to banking activity within the meaning of Section 45-IA of the Reserve Bank of India Act, 1934 as applicable to non-banking financial corporations and is without the permission of the Reserve Bank of India as well as SEBI and cannot be undertaken by respondents no.7 to 10. It is further pleaded that not only are the said activity illegal but it is possible that small time investors having limited funds would be duped by such companies.

W.P.(C)5324/2012

2. We find that the petitioner had sent a representation to the Reserve Bank of India and SEBI only on 10.7.2012. Learned counsel for SEBI has appeared on advance notice and has submitted that on the representation of the petitioner, action has been initiated and the matter is under investigation. He has produced copies of letter dated 06.08.2012 addressed to respondents no.7 to 10 asking them to submit required documents to take further action.

3. Since the matter is already under examination by the concerned authorities, it is not necessary to entertain this stage except for directing the RBI and SEBI to conduct and conclude the probe at the earliest and if it is found that respondent no.7 to 10 are not eligible to undertake such activities, take further remedial steps not only in restraining these respondents but also to take other actions as permissible under law as well. Petitioner shall be intimated about the outcome of the proceedings of the SEBI. In case the petitioner remains aggrieved by the action taken by the concerned authorities, he would be at liberty to approach the Court.

With the aforesaid directions, the petition stands disposed of.
From Supertech Limited

Dear Khushi
Greetings!!

In reference to the above mention posts we will like remind our patrons that we have built a reputation across years (20+ years) by delivering the commitments made and fulfilling the aspirations of our esteemed clients.

Note :- We respect our customers, and eager to resolve their queries/ issues on first priority, you can write us on our official mail ID ie. [protected]@supertechlimited.com wherein we respond to our all customer’s query or else you can call also on our toll free no. [protected] or[protected] to help resolve your issue (for future references).

Regards
Team CRM
I too have invested in Eco City, Sector 137 Noida. I was to get possession in Dec 2012. But the project is continuing at a very slow pace. It does not seem likely that I will get possession of the same before Sept 2014.

I had writtent to the Management but they do not have courtesy to even reply to our letters.

Am very surprised that a brand like Supertech has such casual and irresponsible attitude towards its customers. Instead of delivering the current projects on time, they are just launching new projects and accumulating customers monies and making fools of them.

Can only say one thing to all BEWARE OF SUPERTECH. Never invest in this brand
Supertech Doesnot care the existing customer.The way they behave is horriable.They dont have commitement at all.Their possetion dates gets changed every month.Still they believe they are doing a favour to their customer
I had booked a flat with Supertech Group in July 2010 in their project by the name of Socrates at Greater Noida in complex Czar suites. I was promised that I shall be given return cheques of 1% basic flat value every month (1.e. 12% per annum) till flat possession. The MoU also states that post-dated cheques were to be issued till possession. However, the PDCs have been stopped for 7 months now and despite repeated reminders/ requests and visits to their corporate office in Noida, there has been no response from them. I had given them a written complaint on June 1 as also written many mails/visited their CRM without positive response. I am informed through resources that some customers in the same project are indeed getting the PDCs.

I am already having the feeling of having made a big mistake by investing in such a project, but am going to make sure I reciprocate the gesture. I am proceeding to file legal case against them and prepared for the long haul. I have also come across sordid tales of similar experience by some other customers and aligning them to be part of this battle.
Dear Ajay,

We have faced the same issue with Supertech, we have booked the flat in Socrates 2 in June 2010 & we stopped getting ROI cheques since march 2013 onwards. Earlier as per the contract we supposed to get the possession in 30 months i.e. in December 2012 & we supposed to get ROI cheques for 30 months. But as a surprise their possession date always keep changing & now their website is showing till June 2014. Now my question is why we are paying EMI when we are not getting ROI cheque & Possession (we could earn monthly amount by putting it on rent). Supertech is not paying any ROI for their 1.5 year delay (even if we assume that they providing possession in June 2014).

I have invested in other builders projects & they clearly stated that i should get the ROI cheque till possession, but here Supertech tried to smart and played the game, hence they only provided for 30 months which they originally committed, but it was only when, when they providing us the possession on time within 30 months from booking, now, they have delayed their project bcz of their own reasons & not paying ROI to the investers & using our money for their other parallel projects.

Me & my other friends decided long back not to invest in Supertech & we would aware more and more people about their false commitments to their customers.

We would like to take this ahead with you Ajay let us know how we should proceed.

Regards,
Akshay Sharma/Deepak Gupta
Dear All,
Don't curse the builder, they have it in his blood. Make a big group and drag them in court.
Our impact will be more if more people will riase voice against them,
Otherwise they'll keep on doing whatever they did for so many years.

Deepak
yes, create group and drag them for breach of agreement, denying consumer rights, breaking law and rules.
https://www.facebook.com/pages/Supertech-Capetown-Buyers-Association
We have bought in resale a flat in Socrates-3.original buyer was given a posseission date of Sep14.When we bought it, it got extended to Mar15 with provision of 6 mths delay.I am writing them almost every month. The progress of the building is like it was a year back.And every time i write, they send an e-mail and ask to bear for some more time.However i dont see any progress at ground level.Today they have asked me to wait till Dec15 again.Horrible state of affairs.I dont why dont these people r kept in the category of seasoned criminals in the interest of public safety.They r no less than people like Shardha Scamsters.Doing same thing, different ways.

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