[Resolved]  Supertech Limited — Cheated by Supertech in Cape Town Project

Address: New Delhi, Delhi

I had booked a flat Unit No.1305,Tower No.CG-3, Flat size-1295(sf) in captown project in July'11, a confirmatory mail from Supertech was also sent to me. After paying my 10% of booking amount i.e 4,17,000 I was told that the said unit can't be given to me as the same has already been alloted to some other customer.

I had never expected & thought of such a blunder from a brand like Supertech, as a result of which I had to ask for my 100% refund. I was requested by Meenakshi (Marketing Manager) to speak to Mr Arun Kapoor(CMO) on the above said matter once. He offered me couple o[censored]nits in phase 1 itself but it was on 18th & 19th floor however the unit I had booked was on 13th floor in phase 1 of capetown project . Somehow things couldn't match with my requirements as Phase 1 was almost sold out & I didn't wanted to go for Phase 2.

With this I was assured that my 100% Refund will be processed on prioirty since its not a cancellation case & the Supertech team was at fault for this blunder & since then it has been more than 5 months which is even higher than their refund process of 90 days. I requested all their levels but all in vein till date.


Can anyone let me know what is going on here. Why are these unnecessarily follow ups??.. this is just not expected from a brand like Supertech please.
May I please know my fault on this, what I see is the only fault that I had booked a flat with Supertech???... which was never alloted to me due to your internal processes & fault.
It's now approaching 6 months & going by the market ROI I expect 12% return on my money.... Will you be giving me this??.

Now I am planning to go legal, I can now wait for an year but will have my money refunded with interest & file a case of mental harrasment.

Ishan Shukla
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