[Resolved]  Supertech - Northeye — Refund pending for the last 06 months

Address: Gautam Buddha Nagar, Uttar Pradesh

Ref: Sreekishan Honale- Supertech/ North Eye Unit no- R027ONE3155,
Flat no-3155, Allotment date:- April 13th 2011.

Dear Sir/ Ma'am

Reference to the above subject, I’m deeply disappointed to bring to
your notice that the above said refund against cancellation is still
due from SUPERTECH.

I’d applied for cancellation of this flat due to
02 reasons, 1. Flat allotment done @ Rs6600/-psft, against Rs5500/-
psqft. 2. Location of the flat allotment was not as per my
expectations.

B) I’d applied the cancellation with due formalities and the necessary
documents were sent to SUPERTECH OFFICE At B028-29, Sector58, Noida,
addressed to Ms. Shalini in the month of August 2011 with all the
documents in the desired format which they sent me to mail ID
[protected]@gmail.com. Assuming that my cancellation is process, I
called up Ms. Shalini in the month of October to check the status as I
was informed that it would take 03 months, however to my utter
surprise

I was told that the documents are not present with them and I need to
submit them again, can you imagine what kind of goo[censored]p this is?

C) I went to the supertech office again on 15th October and met
Shalini and Mr. Ankur Kaushik from Accounts Dept and submitted all the
documents as per their requirements and satisfaction and this time I’d
collected the receiving dated 15th October, 2011, which I’m attaching
for your reference.

D) I’ve been following up the concerned people, Ms. Shalini, Mr.
Ankur Kaushik, Mr. Sahoo from Accounts for my refund and as per the
last conversation held telephonically on 24th January I was told by
Ankur Kaushik that the refund will be processed by 20th February 2012.

E) I’ve been trying to reach Mr. Ankur Kaushik-[protected]/ Mr.
Sahoo-[protected]/ Ms. Shalini-[protected](switched off all the time)
from 20th February nobody bothers to pick up the call and the landline
number only results in endless wait without anybody answering back
after the call is been transferred.

F) Finally on 24th February 2011, I’m able to get through Mr. Sahoo,
who in turn questions me back by saying “ haven’t you read the terms
and conditions before applying management will take the decision when
the money has to be returned”, Mr. Kaushik claims that he ‘d promised
but now the date get postponed to March 2nd week.

Staff at Supertech talk as if they are doing a favour by talking to
me, and refer the terms and conditions.

Pls note: Supertech is going to debit Rs20k from my initial payment of 2.00 lacs and give back 1.70 Lacs, since I've withdrawn from the allotment as penalty clause referred by them, still till datemy refund is not getting processed.

Look forward your suppor and co-operation in getting back my refund

ENCL: Affadavit- Submitted to supertech dtd 15th October 2011
Sreekishan Honale
[protected]