Tata AIA Life Complaints & Reviews

Policy No:- C[protected]


With reference to subj Since one year I didn’t get any kind of premium due date notice from Tata Aig by email or mail or Phone, Tata Aig are sending service feedback questioner by email , Tata Aig not sending premium due date notice By email, Where as family member given change of Address by phone , Tata Aig not bother to do changes in mailing Address, Now Tata Aig demanding premium due interest for year 2009 to 2010 from me , Even Year 2009 I received email from Tata AIG service feedback questioner, and premium certificate of year 2008 and 2009 , but I didn’t receive any information of due date premium notice for year of 2009 and 2010,
However I will not pay due date interest amount of premium , it’s not my mistake to pay premium amount to Tata Aig where as I tried to contact all service center to get help in this regard, but there were no proper guidance from them ,even last year I wrote email to costumer care Please change Address , Now I don’t know Tata Aig have my new address or not , Hence Now I shall only Pay whatever premium amount during the financial of year of 2009 and 2010

With Regards,
Prashant Pandit

I have renewed my lapsed TATA AIG Life Insurance policy on February 12. Today is the 23rd of March and I have no receipt yet of my payment in excess Rs. 14,000 which has been cleared from my account already. On contacting them several times they told me that I have to submit a clarified health certificate. I submitted the amendment to the Thane branch which they accepted at the branch as correct. I have yet not received any intimation from the company, so despite having sent accross all the details as required, the amendment form and not the least the money they are still checking with concerned departments about where my file is stuck. Is this the state of private insurance companies in India.

Well they are regulated by the IRDA, so I wrote to them. The IRDA took a whole of 2 weeks to say they can't do anything, unless we get more details. The mere pace at which they responded sickens me to think if ever they take any corrective action, when would it happens two years later?

This is the state of our insurance industry, so don't go by big names TATA and AIG, they are worse than the government run LIC. The funny thing is I also renewed my lapsed LIC policy and they closed it with receipt et al in just under 3 days and I didn't even have to go myself - my agent did it.

So please consider this when ur getting a life insurance policy in the future.

I made a payment to Tata AIG in early February 2010 for my Life Insurance Policy. They are not willing to even give me a receipt because they say that I have not provided a blood report. I had ticked this column which asked if I had done any test in the last 5 years. Who hasn't done a blood test, common?

They are refusing to give me the receipt until I go to their office and oblige them. I did the payment through cheque by courier as I work and have no time to go over, but now they are harassing me. I wasn't even contacted and informed about this, I had to call in and they said we have sent you the intimation, which I received early this month.

To add to this I wrote to the IRDA supposed regulatory body for insurance companies in India and they took 2 weeks to reply, only to say they can't register my compaint because I have not provided a postal address and my policy number.

Efficiency at its best!

DEAR SIR/MADAM,
WITH DUE RESPECT I BEG TO STATE THAT I SMT SUMA MANDAL RAY
OPENING A POLICY INVEST ASSURE II REGULAR PREMIUM THROUGH AGENT SAMPAD GHOSAL,AGENT CODE[protected] DATED :[protected] FOR QUARTERLY PREMIUM Rs.3250/-
COMPLAINS AS UNDER:-

1 .NAME OF THE COMPLAINANT :[protected]SUMA MANDAL RAY

2. ADDRESS OF THE COMPLAINANT :[protected]MAHUDA COAL WASHERY
POST:--MOHUDA ,PIN NO:-828305
DIST:--DHANBAD
STATE:--(JHARKHAND)

3. E-MAIL/ TELEPHONE/ FAX :[protected][protected]@gmail.com
T.NO:--[protected]
4. WHETHER INDIVIDUAL/COMPANY :--
(a) INDIVIDUAL :[protected]YES.

(b) COMPANY /OEHER ENTITIES :- X

5 .NAME OF THE INSURANCE COMPANY :--TATA AIG LIFE INSURANCE COMPANY LTD
.
6. ADDRESS OF THE SERVICING OFFICE /
BRANCH WITH OFFICE CODE(IF AVAILABLE) :-DHANBAD BRANCH, 3rdFloor,ROOm NO:-303A
SHRIRAM PLAZA,BANK MORE, DHANBAD
JHARKHAND,PIN:-826001

7 (I) POLICY NUMBER / [protected][protected]U[protected]

(II) PROPOSAL DEPOSIT NUMBER:[protected][protected]

(III) PROPOSAL DEPOSIT DATE:[protected][protected].

(IV) NATURE OF POLICY:[protected][protected]ULIP & HELTH INSURANCE

(V) PROPOSAL DEPOSIT AMOUNT :[protected]--Rs.3250.00Quarterley.

(VI) PLAN /Trm / Pterm:[protected][protected]-20
.
8. NATURE OF COMPLAINT:[protected][protected]NON –RECEIPT O[censored]NIT POSITION
AGAINEST POLICY -
- BOND NO :-U[protected]

(a) DETAILS OF COMPLAINT:-I DEPOSITED REGULAR PREMIUM FROM THE OPENING DATE TO TILL DATE BUT NO ANY LETTER RECEIVED FROM TATA AIG JUST LIKE AS UNDER:-
[protected][protected][protected][protected][protected][protected][protected]
FUND NAME OPENING UNIT PURCHASED PURCHASED DIVIDENT TOTAL UNIT
UNIT DATE UNIT
EQUITY FUND

AGGRESSIVE.
GROWTH FUND
STABLE GROWTH
FUND
[protected][protected][protected][protected][protected][protected][protected]---
GRAND TOTAL
[protected][protected][protected][protected][protected][protected][protected]---...⇄
IN THE LIGHT OF THE ABOVE NOTED (8) (a) KINDLY CLEAR FROM OPENING DATE TO TILL DATE AND
TIME TO TIME INFORM TO ME.




9. CLAIM NO:[protected][protected][protected]Ist

THANKING YOU.

YOURS FAITH FULLY

SUMA MANDAL RAY

MOHUDA COAL WASHERY
POST:--MOHUDA—828305.
DIST:--DHANBAD (JHARKHAND)

Dear Sir



I have bought TATA-AIG MahaGold Life Plan through an agent advisor (Mr Naveen Bhati). Due to spelling mistake in my name, I had given back to the same policy pack, to the agent advisor, to rectify the errors.

The policy pack contains all correspondences i.e receipt, bond and other papers.

Now I don’t have policy number and any related documents.

The payment was made by credit card.

I have following two SMS details.



Date=15/10/2009
Sender = AD-HDFCBANK
SMS = HDFC CC 34618.00 in TATAAIG INS-BILLDESK

Please do the needful and kindly provide me the proper policy pack.


Thanks in advance
Regards
Sharad Bharadwaj.
DOB – 25/10/1972
Phone - [protected]
Address- 547 Niti Khand III,
Indrapuram, Ghaziabad,
UP.

SIR MADAM
I HAVE TAKEN ONE POLICY ON MY DAUGHTER NAME SALMA BEGUM IN THE LAST YEAR WITH QTLY AMOUNT 3750 BUT TILL DATE I DID NT RECIEVE MY MONEY BACK PLEASE SIR/MADAM HELP ME TO GET MY MONEY BACK FRM THEM [POLICY NO U[protected]] I HAVE REQUESTED THEM SO MANY TIME BUT NO RESPONSE FRM THERE SO PLEASE HELP ME

TATA AIG Policy No: U[protected]in the name of my wife Mrs. Brindha Narayanan. I want to redeem this policy. I am unable to get the redemption form. Can this be provided and what is the procedure for redemption of this policy?
I would like to get the proceeds after redemption to my HDFC S/B account:[protected].

sir,
I have not received my IT return refund(Rs.8380.00) that I had filed for the year[protected] yet.
My name is TEJALKUMARI JAYANTILAL PATEL and PAN number is AOEPP0551P.
Non receipt of Income Tax Refund for assessment year[protected]

I am Chiranjiv Kumar from Bangalore and my contact no is [protected] & [protected]. I took one policy from TATA AIG # YTBTM[protected]. I was charged Rs. 10/- for that and I was promised that document will be provided within 7 days. Policy was done on 11th of September, 2009. On the 14th of September I got call again from TATA AIG office, Mumbai. I thought the information that they are collection is in lieu of the policy which I had taken already. But the case was different, they were introducing with other product. During the discussion I told to Miss Rima that I need paper work then I will proceed further. She told it is a matter of Rs. 20 and once you will get both policy document, as per your convenience you can opt one can continue with the same. Immediately she charged Rs. 6588 directly to my credit card and disconnected the phone. My second policy no is SHC[protected] for that instead of charging Rs. 10 they charge 6588 which brought me full tens. As I am running 3 policy and those people to meet their target doing nonsense to the POOR citizen of Indian and people are suffering in all ways. Finally I need to close my credit card and need to stop all the instructions what I had give to other service providers Like Vidafone, Airtel, LIC etc.

Even they will play so many acts in refunding the amount and will deduct 99 also. This is what they do with the INDIAN poor citizen and we are tolerating.

I am waiting for their reply even I didn’t see any mail from them not even I single call that sir we have done mistake. They keep audio record for all conversation then why they don’t TERMINATE their employee in case some one like (Miss Rims) does something which she should never do. What if some one will do the same thing with her?
Thank you

Chiranjiv Kumar
[protected]

Dear Sir,

i Gaurav Gautam take one policy for TATA Aig Life Insurance.
against this policy issue a chq. no. 000004 dt 25/5/2009 Amt. 1197/-
i have not received any Policy Paper & Bond till now.
i have complaint all ready registered at TATA Aig Customer Care dt. 31/8/2009 talk with Mis. Lela
i have not received any response.
Police No. C[protected]

please help me

I have a Life Insurance policy with Tata AIG wherein I am required to pay an annual premium.
As I was eligible to take premium holidays, after discussing with the Tata AIG agent I submitted an application for a premium holiday for the years 2008 and 2009.
Tata AIG accepted the application. However after a few days came back saying that I needed to fill up an application form. This was also complied with ( though I was out of India at that point of time).
After that they cam back saying that the application needs to be only made one month prior to the premium payment date. It was impossible for me to continue communicating with them over such an issue for so long as I was outside India and they charged my bank a/c for the premium due in 2008.
They are continuing to deduct a premium holiday charge of 3% ( instead of the 1.5% which is the charge for cases which give them prior notice) as now I have cancelled the ECS set up with my bank.

My contention is that they should have told me what the proper procedure is in the first go rather than asking multiple applications in different forms. They are also not agreeing to roll back the 3% charge that they are deducting to the 1.5% for the period that they have already charged me with.

Dear Sir,

Pls provide my pf status

My name is Shubhangi Srivastava( EMP Code : P-21268), working in Tata AIG Life Insurance through out the PAMAC consultancy from[protected] to[protected]. Till date I have not received my PF status n amount.

So, I request please release my PF Status n amount at the earliest.

The Details are : -


Bank account in



ICICI Bank

A/C :[protected]

MALL ROAD BRANCH

Kanpur-208001


Kindly give me PF Amount and Final Settlement Claim date

So Kindly do the needful

Any query pls contact my mobile no # [protected]





Thanks & Regards

Shubhangi Srivastava

Sir/madam,



I (Chandra Hans) holding an Agency of TATA AIG Life Insurance. My agency code is 4043819 & License No. is 4622149.

I have already send my resignation letter once through e-mail and once to the branch office in ludhiana through registered post. why my request is not accepted?
Please help me and I want NO OBJECTION CERTIFICATE as soon as possible.

I have booked a ticket to Delhi in spicejet to go on 27.05.09, but cancelled the same due to sick of my wife and iam told by the spicejet to collect the premium from you, and inspite of my continious making telephone to the number[protected] given by spicejet) i am not able to contact any one from this No, Hence this complaint to you, Please make payment to the address mentioned above as early as possible.

Even after reminding them, after paying the premium i still do not get the receipt.
You people are worried only about your premium, even the agent is not worried about it, even if i remind her.
it is told to me that they will send me the receipt but i never get it.it happens all the time.
I'm worried whether my money is in safe hands or not, and have i made the right choice in dealing with you all

My self Mohaammad Rehan, from Bhopal (M.P) It is with a great disappointment I am lodging a complaint for betrayal of sending policy documents of my policy no. U[protected]. The faith for investment in this company has been lost to my consciousness, and to the valued customers because of companies unfaithful delivery of policy documents. The agents involved under policy service are found rubbish and disobidient. It is therefore, my complaint may be treated as a serious issue for Tata aig life credibility.


--
Rehan

Dear Sir/ Madam..



After long follow up, still my PF is not credited into me bank a/c.even i had completed all formalities which i had to do.

PF no with Tata AIG Life MH/BAN/45142/3976 .

Regards
Deepak Khanna

Respected sir,
I am Selvakumar.M doing my final IT in PSNA College Of Engineering and Technology, Dindigul.One day thats a month before i had receive a call from your TATA AIG Life Insurance company branch at Dindigul, Madurai [City], TamilNadu [State]. They told me that your mobile number had selected by our company as price winner.And they ask me and my parents to come to their office to collect the price when we are there they explain various plans in TATA AIG.But we are not intrest in that so we refuse that plans.They got our family ration card xerox and inform that you will receive the price of one lake rupees life insurance document with in 20 days in your address.But there is no response for that.Please reply me after receiving this complaint.
Your's Faithfully,
M.selvakumar

I have a Tata AIG Life Policy No. C[protected] and paying annual premium of Rs. 8530/- in the month of October every year. Tata AIG Life sends the policy premium payment notice without fail in time but never bothers to send the PREMIUM RECEIPT. Please arrange to send the last Premium receipt through my E-mail so that I can submit for my IT exemption by 15.3.09.

I had appliyed one policy from Tata Aig Life Insurance in month of March 2008, but till date my policy was not recived .
And after asking from Agent compony they both are not aware about it.
I dont want to take this policy & wants to take my Money back of Rs. 25, 000/-
Pls. Help in this matter

Regards
Harinder Rai
[protected]