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Tata AIA Life Complaints & Reviews

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Updated: Jul 1, 2025
Complaints 343
Resolved
194
Unresolved
149
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Tata AIA Life reviews & complaints page 13

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R
rajendra mali
from Bengaluru, Karnataka
Mar 2, 2013
Resolved
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Address: Bagalkot, Karnataka

i want my policy status . want to pay the prmium. my policy no is -C[protected]. my contact no [protected]
Aug 13, 2020
Complaint marked as Resolved 
Dear Rajindra,

Thank you for sharing your policy/contact number, we will contact you soon regarding your concern.

Thanks and Regards,
Tata-Aig
Dear Rajendra,

your complaint pertains to Tata AIG Life Insurance Co. Ltd. For further assistance we request you to mail the same at life.[protected]@tataaig.com

Thanks and Regards,
Team Tata-Aig.
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    R
    RANGAVITTAL
    from Delhi, Delhi
    Feb 11, 2013
    Resolved
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    Resolved

    Address: Gulbarga, Karnataka

    Dear Sir,

    TATA AIA / AIG / IRDA

    My Policy No:C[protected]
    1. I have not received any letter correspondance pertaining to this policy from TATA AIG.
    2. I have registered for login in your portal pertaining to this policy; but not activated so far.
    3. I was told that I will be given guarenteed return will be at 6%; still I have not received after paying 7th year.

    Kindly look into these and revert back.

    Thank You.

    N. Rangavittal
    Aug 13, 2020
    Complaint marked as Resolved 
    Still no proper response from Tata AIA / AIG (what it is actually?)
    Seems it is closed like absconding Finance Company...that is why no response...
    They keep on transferring to one another till you cut down the call...

    Welldone...
    Government's Postal Service is the Best - Even it is little costlier ..
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      A
      adityachopra89
      from Hyderabad, Telangana
      Feb 4, 2013
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      Address: Faridabad, Haryana

      I have not received my policy documents for my TATA AIA Life invest assure policy even though I purchased it in DEC 2011.due to carelessness and poor service by the TATA AIA agent we were dealing with( named VINAY GOEL), I have faced several problems regarding receiving policy highlights, updates or even accessing the policy online. Having given all necessary written applications for the same ,I am yet to get my documents or services as promised and practically have no updates or information regarding my policy. please help me get my due services and access to my policy. This is gross violation of basic consumer rights.
      The various service requests to my complaints to TATA AIA are 06468603, 06398784, 06381332.
      NIKHIL CHOPRA
      policy no-u[protected]
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        P
        patelsr1
        from Mumbai, Maharashtra
        Feb 4, 2013
        Resolved
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        Resolved

        POLICY DOCUMENT NOT RECEIVED AND POLICY LAPSED WITHOUT REFUND

        Address: Gandhinagar, Gujarat

        POLICY NO : C[protected]

        POLICY HOLDER NAME : SANJAY RASIKLAL PATEL

        DATE OF PURCHASE : [protected]

        PREMIUM AMOUNT : 27416/-

        PLAN NAME : TATA AIA MAHA LIFE GOLD PLAN

        REQUEST NO: 06555519

        SIR AFTER POLICY TAKEN UPDATE POLICY DOCUMENT SEND AT YOUR GIVEN ADDRESS BUT TILL DATE NOT SEND AND COMPLAINT FOR SAME BUT NOT FEED BACK REGARDING OUR COMPLAINT...
        +2 photos
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        S
        Sunjib Mohanty
        from Chennai, Tamil Nadu
        Feb 1, 2013
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        Address: Bhadrak, Odisha

        POLICY DETAILS
        ===============

        C[protected]
        Term – 71
        103000

        SUBJECT : A OUT OF DATE CHEQUE(797372) is Issued to me ON AUG-2012 and Send to me on DEC-12, That Got bounced.

        I HAD NOT RECEIVED MY YEARLY cash dividends FOR THE YEAR 2012, I HAD SPOKEN TO ONE OF THE CUSTOMER CARE REP, SHE SEND ME THE CHEQUE IN DEC 2012. WHICH WAS ALREADY OUT DATED.

        WHEN I DEPOSIT THAT, GOT BOUNCED.

        PLEASE TAKE IMMEDIATE ACTION
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          DIMPLEJSHAH
          from Ahmedabad, Gujarat
          Jan 24, 2013
          Resolved
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          Address: Ahmedabad, Gujarat

          C[protected] POLICY NAME DIMPLE J SHAH & C[protected] PAUMINI D SHAH 12000 RS CHQUE PAID

          FOR MY OLD POLICY U[protected] DIMPLE J SHAH & U[protected] PAUMINI D SHAH BUT NOT

          RECIVED IN MY OLD POLICY BUT NEW POLICY ACTIVE IN MY SAME NAME IN MY DUPLICATE PHOTO , DUPLICATE SIGNATURE, RONG BIRTH DATE , RONG MOBILE NUMBER EXETRA.

          AND NO REPLY MY COMPLAIN BUT CALL FOR COLLECT MY OLD POLICY PREMEUM.
          +1 photos
          Aug 13, 2020
          Complaint marked as Resolved 
          PLEASE SAVE MY RUPEES AND GIVE ME REFUND

          REFUND FOR NEW POLICY - Comment #1567558 - Image #0
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            G
            Gautam Verma
            from Jaipur, Rajasthan
            Jan 20, 2013
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            Check

            Address: Hanumangarh, Rajasthan

            I want to Know my policy status. Policy no. is C[protected] & Basic Plan name is Tata AIG Life Mahalife Gold (110N029V01)
            fROM gotam verma
            email Address :- [protected]@gmail.com...
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            K
            Kuntal Sarkar
            from Bengaluru, Karnataka
            Dec 26, 2012
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            Address: Pune, Maharashtra

            Hi POLICY BAZAAR

            I have cancelled my policy(Tata aia Maha Life Gold) ,that I have purchased form Policy bazaar and after that I am not receiving any communication form tata AIA regarding refunding my money.And I have called Policy Bazaar and asked to arrange a call back with the person in particular(UMESH KUMAR BE01265) But I have not receiving any further assistance from policy bazaar's side as well which I don't think is a good organisational ethics their organisation should follow.

            Kindly look into this matter.



            Regards
            Kuntal Sarkar
            application no: C[protected]
            hello policy bazaar I have purchased (tata aia mahalife gold )from policy bazaar..and after that iam not receiving any communication from tataaia& policy bazaar..i also many emales [protected]@policybazaar..but no respose..ples arrange the call(MR.ajay kumar BE01585 ).i pay 1st preimer...I want cannced the policy...but no any communication...ples look in to this matter...

            regards
            application no..C[protected]
            jotbal singh

            check my policy

            I want to check my policy status and my policy no. is U[protected]
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              V
              Vikas_Rampal_Singh
              from Mumbai, Maharashtra
              Dec 26, 2012
              Resolved
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              Address: Mumbai Suburban, Maharashtra

              Dear Sir/Mam,

              I m writing on behalf of my mother that we are waiting for the payment of surrender amount of Policy No. U[protected].

              I visited the Borivali branch on 25 April 2012 with my mother and father to surrender the said policy and avail whatsoever amount.

              We were told that the policy is automatically surrendered, regarding which we were unaware, still our documents were taken and receipt was provided. And along with that we also gave documents for address and contact updation, which is not updated yet.

              After submitting these documents we have visited Borivali branch many times and have called up customer care 3-4 times but all in vain.

              Its been 8 months, we have got one reply from Tata AIA customer care but that also for seeking certain information from me. The information sought was in the policy documents, which were already submitted by us.

              Why is it taking so long from them to identify and pay back our amount to us.

              Our address and contact no.

              Shanta Rampal Singh w/o Rampal Singh
              A-202, SHIV OM TOWER CHS, NEAR DEEPAK HOSPITAL,
              OPP. GOLDEN NEST PHASE-III, MIRA BHAYANDER ROAD,
              MIRA ROAD - EAST, THANE - 401107.
              MAHARSTARA.

              CONTACT NO. [protected].

              Kindly provide us a concrete solution on this as we don't have enough patience and time to invest on fighting for our own money.

              Attached file for acknowledgement of receipt of Policy documents.

              Warm regards,
              Vikas Singh ( on behalf of Shanta Rampal Singh ).
              Aug 13, 2020
              Complaint marked as Resolved 
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                R
                roopali_rane
                from Pune, Maharashtra
                Nov 9, 2012
                Resolved
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                Address: Mumbai City, Maharashtra

                Policy Number U[protected], Reference Number TALIC065071

                The fund value on my account is showing only 40,000. I have been paying 5000 every month for the last 3 years.
                It has been noted that although the premium is received by Tata AIA, it has not been invested in the market.
                I have raised this issue but have not received any satisfactory resolution on the same. I was promised that I will receive a call back from the concerned person but haven’t received any update on the issue.

                Please look into this as soon as possible.
                Aug 13, 2020
                Complaint marked as Resolved 
                Dear Ms. Rane,

                Re: Policy Number XXXXXXX384

                This is with reference to your policy number with us.

                We wish to inform you that email dated November 23, 2012 has been sent to your email address with reference to the concerns raised.

                In case of any further queries/clarifications, please feel free to contact us[protected] or email us at [protected]@tataaia.com.

                We thank you for your patience and understanding in this regard.

                Yours sincerely,

                Manager – Customer Services
                Tata AIA Life Insurance Company.
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                  I
                  irfanul matin
                  from Gurgaon, Haryana
                  Oct 31, 2012
                  Resolved
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                  Address: Tinsukia, Assam

                  Name- Late Noimul Matin, Gender- Male, Address- Margherita, Ledo Tikak Colliery
                  State-Assam, Pin-786182, Dist- Tinsukia
                  Date of deadth: 18/1/2012.

                  Details of the claimant:

                  Name- Sazida Ara Begum, Address- Margherita, Ledo Tikak Colliery
                  State-Assam, Pin-786182, Dist- Tinsukia
                  Relationship with the life assured: WIFE.

                  Credit Life Policy Details:

                  Receipt Number: DH01/[protected]/OCSHUA5/XT228C514
                  Insured Name: Naimul Matin
                  Payer Name: Naimul Matin
                  Policy Number: Credit Life
                  Agent no: 704238
                  Mode: Annual.

                  Dear Sir,

                  I had submitted all the documents along with claim form earlier in the month april,2012, regarding the claim, but i haven't received any feedback,when this policy was done an receipt was received for the amount of premium paid, and now they are saying that the policy was not issued,please help me. i want to know my claim status and when i will receive my claim amount. its been already 6months past from the date i placed my claim. so i would like to request you kindly look after the matter as soon as possible.

                  with regards.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Dear Customer,

                  We understand that you have certain concerns regarding your policy. However in absence of your policy number or contact number we are unable to examine the matter.

                  We request you to kindly send us an email on [protected]@tataaia.com or life.[protected]@tataaia.com providing us with the relevant details in order to assist you in this matter.

                  In case of any further queries/clarifications, please feel free to contact us[protected].

                  We thank you for your patience and understanding in this regard.

                  Yours sincerely,

                  Manager – Customer Services
                  Tata AIA Life Insurance Company.
                  i want to know my policy position U[protected]
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                    I
                    irfan40
                    from Raipur, Chhattisgarh
                    Oct 21, 2012
                    Resolved
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                    Address: Tinsukia, Assam

                    Details of the life assured:

                    Name- Late Noimul Matin, Gender- Male, Address- Margherita, Ledo Tikak Colliery
                    State-Assam, Pin-786182, Dist- Tinsukia
                    Date of deadth: 18/1/2012.

                    Details of the claimant:

                    Name- Sazida Ara Begum, Address- Margherita, Ledo Tikak Colliery
                    State-Assam, Pin-786182, Dist- Tinsukia
                    Relationship with the life assured: WIFE.

                    Credit Life Policy Details:

                    Receipt Number: DH01/[protected]/OCSHUA5/XT228C514
                    Insured Name: Naimul Matin
                    Payer Name: Naimul Matin
                    Policy Number: Credit Life
                    Agent no: 704238
                    Mode: Annual.

                    Dear Sir,

                    I had submitted all the documents along with claim form earlier in the month april,2012, regarding the claim, but i haven't received any feedback, i want to know my claim status and when i will receive my claim amount. its been already 6months past from the date i placed my claim. so i would like to request you kindly look after the matter as soon as possible.
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      A
                      Ashutosh Asthana
                      from Mumbai, Maharashtra
                      Oct 7, 2012
                      Resolved
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                      Resolved

                      Address: Gurgaon, Haryana

                      Policy No.[protected] Tata AIG Mahalife Owner Name Asthana Ashutosh
                      Request for change of address given to the company through their Gurgaon Branch.Premiums are being paid regularly in local B.O. Mr. Raut Br. Manager assured that the Bonus Cheque will be sent to me in FEB. 2012 from Mumbai, but even after more than 7 months I have not received the same.
                      Even there is no message from Mr Raut and he is not bothered at all.This is very painful to me. Iam a Sr citizen and this type of Callous attitude of the Company.
                      Request immediate reddressal of the issue.
                      Ashutosh Asthana
                      Mob. No. [protected]
                      H.No 1645 First Floor
                      Sector 23 Gurgaon 122001 Haryana
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Dear Mr. Asthana,

                      Re: Policy Number XXXXXXX912

                      This is with reference to your policy number with us.

                      We wish to inform you that an email dated November 2, 2012, has been sent to your email address with reference to the concerns raised.

                      In case of any further queries/clarifications, please feel free to contact us[protected] or email us at [protected]@tataaia.com.

                      We thank you for your patience and understanding in this regard.

                      Yours sincerely,

                      Manager – Customer Services
                      Tata AIA Life Insurance Company.
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                        G
                        ganesh naikal
                        from Tarapur, Maharashtra
                        Aug 28, 2012
                        Resolved
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                        Address: Thane, Maharashtra

                        MY FATHER NAME JYOTIRAM KESHAV NAIKAL.(POLICY NO-C[protected] BIRTH DATE-02/06/1952 FILL UP THE SURENDER FORM 2/07/2012. HE GET BANK A/C NO.

                        TILL DATE HE WILL NOT GET THE AMOUNT IN A/C.
                        PLEASE DO NEEDFULL.

                        THANKS& REGARDS.

                        GANESH NAIKAL
                        [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Dear Customer,

                        Re: Policy Number XXXXXXX209

                        This is with reference to your policy numbers with us.

                        We wish to inform you that a letter dated September 5, 2012 has been sent to your mailing address with reference to the refund cheque status.

                        In case of any further queries/clarifications, please feel free to contact us[protected] or email us at [protected]@tataaia.com.

                        We thank you for your patience and understanding in this regard.

                        Yours sincerely,

                        Manager – Customer Services
                        Tata AIA Life Insurance Company.
                        My policy no. C[protected]. Started from 28/10/2006. Insurer DOB 18/11/2000. Want to surrender. Pl mail the surrender value and procedures.

                        surrender of policy - Comment #2949248 - Image #0
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                          M
                          Manimohan Bhattacharjee
                          from Delhi, Delhi
                          Aug 13, 2012
                          Resolved
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                          Resolved

                          Address: West Tripura, Tripura

                          Sir,

                          I opened a TATA AIG Life Mahalife Gold 11ONO29VO1 bearing Policty No. C[protected] in the name of my younger son Master Arkyajit Bhattacharjee and paid Rs.10,240/-as first premium on 23/1/2012 to your Agent vide cheque. After a lapse of more than one month I only received the letter of money receipt . But till today I have not received the Policy Bond Paper . So I am in doubt whether my policy has been initiated in the name of ARKYAJIT BHATTACHARJEE ( my son) or not? Several times I received telephone and time to time I attended to the calls and replied . But there is no sign of Policy Bond Paper. Rather when I anxiously told them why I have not received the Policy Bond paper they told me over phone that my address was not proper that may be the cause of non receipt of the policy bond paper. But I replied that when I filled the policy bond form I filled all the columns so it does not require to change my address now and then. The proper address for communication was given in that form. But it is sorry to mention that till a lapse of eight months I have not received the Policy Bond Paper till date. So on 11th August, 2012 I went to Bajal Capital's Office at Agartala where I opened my policy and told the staff of Bajaj Capital that I have not received my Policy Bond Paper of TATA AIG Life Mahalife Gold till date. Then they handed over me an application form in which it was mentioned for " Lost Policy " . I straight way protested and refused to sign in that form rather I gave a written complaint in white paper that till date I have not received my Policy Bond Paper.
                          May, I, therefore request you to kindly confirm about my policy and arrange to send the Policy Bond Paper to the address given below. You will kindly mail me to my mail [protected]@rediffmail.com immediately.
                          I am anxiously waiting for your reply. My Mobile No. is [protected]

                          Address for communication :-
                          Mani Mohan Bhattacharjee,
                          H/O. Mr. Subhash Das,
                          Swami Vivekananda Lane,
                          Ashram Chowmuhani,
                          PO- Dhaleswar, Agartala, Tripura(West)
                          Pin-7990001
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          TATAIG MAHALIFE — NON RECEIPT OF PREMIUM

                          I had sent acheque of RS38,139TOWARDS MY ANNUAL PREMIUM POLICY NO c[protected]on 12th oct 09. cheque no is 27860 IDCBBANK m%ebranch. Please reply i[censored] have received the cheque
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                            S
                            sundaramvkl
                            from Auroville, Tamil Nadu
                            Jul 21, 2012
                            Resolved
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                            Resolved

                            Address: Erode, Tamil Nadu

                            I entered correct policy number, correct card number but not able to pay premium
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Dear Customer,

                            We understand that you have certain concerns regarding the online premium payment. However in absence of your policy number or contact number we are unable to examine the matter.

                            We request you to kindly send us an email on [protected]@tataaia.com or life.[protected]@tataaia.com providing us with the relevant details in order to assist you in this matter.

                            In case of any further queries/clarifications, please feel free to contact us[protected].

                            We thank you for your patience and understanding in this regard.

                            Yours sincerely,

                            Manager – Customer Services
                            Tata AIA Life Insurance Company.
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                              G
                              gbiswas
                              from Kolkata, West Bengal
                              Jul 21, 2012
                              Resolved
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                              Resolved

                              Address: Nadia, West Bengal

                              I have purchased a Tata AIG policy named Invest Assure II on 29/10/2006 from Mr. Sourish Dey (Adviser of Krishnanagar,Nadia, WB branch), my policy no. U[protected]. My total investment Amount more than 1,20,0000/- (Premium : Rs. 5140/- per quarter for 6 years) but after 6 years my fund value is Rs. 90,000/-(Appx), Tata AIG or Tata AIA Life Insurance Co. robbed & cheat my fund due to their extreme inefficient management or madness profit making policy (Co. make profit 52,000 cores in 2010-11). My another Policy (U[protected] in name of my wife Invest Assure Apex Plus (Premium Rs. 99990/- per year for 3 years) highest NAV policy on 03/05/2010 from the same but we are very much worried about the investment.
                              Now, my question is who will be responsible ...me? Ad visor?? Fund Manager ??? Tata aig ???? Tata aia ????? ... Please help me ...

                              Goutam Biswas
                              Krishnanagar, Nadia
                              M-[protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              TATA-AIG Life Insturance Company Ltd — Fraud by Tata-aig people

                              Dear sir,
                              Marketing people from Tata-Aig are cheated me twice,
                              First they called me and told that we are sending you documents you can tell us in fifteen days,
                              On fifteenth day i told to cancel the policy but what they have said is if you cancel this, you will be loosing 2500 for policy, instead you can degrade. they have debited around 6000 rupees

                              and for the second time, I just asked about the receipt, they told me they will get back in 24 working hours and they have not replied to me

                              my mobile no is
                              [protected]

                              Help is appreciated
                              Thanks
                              Rakesh.Kolloju

                              tata aig life ins co ltd — fund value

                              Dear SIR/mam

                              I want to know fund value of a plan Nd policy status. i m paying 90000 rs yearly premium.plz help me out.
                              name- manoj kr choubey
                              policy no - u[protected]
                              D0B- 01/07/1974
                              Dear Mr. Biswas

                              Re: Policy Numbers XXXXXX381 and XXXXXX936

                              This is with reference to your policy numbers with us.

                              We wish to inform you that an email dated August 8, 2012 has been sent to your email address with reference to the concerns raised by you.

                              In case of any further queries/clarifications, please feel free to contact us on[protected] or email us at [protected]@tataaia.com.

                              We thank you for your patience and understanding in this regard.

                              Yours sincerely,

                              Manager – Customer Services
                              Tata AIA Life Insurance Company.
                              The below appended complaint was intimated 2 months back . Arvind
                              Barke was assigned to this issue to solve but still even he has not
                              call or resolve the issue .

                              This is the way you are treating the customer like this

                              suresh - Being a responsible MD pls take immediate action to resolve

                              awaiting for your action - pls call me [protected]


                              Dear Mr M. Suresh, ( Managing Director)

                              Attention for few minutes..,

                              This is V.M Thandapani ( former consumer court judge - RTD )

                              This is to inform you that I had taken life insurance from tata Aig
                              that is tata aig life lakshya plus (110L074V01) dated 2010/08/19 by
                              cash of Rs 50, 000/- modal premium through your agent - India Infoline
                              insurance Brokers ltd . one of the person from india infoline
                              committed to provide one gold coin at the time of first premium but
                              after processing all documents He never fulfill the same and he was
                              upscanded also avoid our calls. I try to conduct your officials in
                              tata aig - chennai for several times but I wont get Proper response
                              and solutions from your side . for your information i was 58 years
                              old. This type of wrong committment will create worst opinion about
                              TATA AIG also i was extremely affected both physically and mentally
                              because of your authorised agent of TATA AIG

                              Due to this incident and your poor service, Wrong committments i was
                              stopped to pay premium. Henceforth i am not interested to continue the
                              same . Now my Requirement is very clear, i need my cash of Rs
                              50, 000/- with interest Rate of 50% for the last 24 months ( 2 years )
                              if not happen i am going to file a case against you (TATA AIG ) also
                              ready to escalate at Top levels who is sitting in TATA AIG. and
                              drop the same in media within a week . i sincerely request you pls
                              look in to this very seriously and take necessary action within 2 days

                              Pls view the insurance details..,

                              insured name - Rajaramanan . T

                              Policy No- U[protected]

                              Policy Owner Name - V M THANDAPANI

                              Receipt date of first premium - 2010/08/19

                              Agent/Broker Name ; INDIA INFOLINE INSURANCE BROKERS LTD

                              Agent/Broker code ;[protected]

                              Agency office ; MU03

                              Agency leader ; INDIA INFOLINE INSURANCE BROKERS LTD

                              Leader code ;[protected]

                              Telephone ; [protected]

                              Plan name - Tata aig life lakshya plus (110L074V01)

                              Modal Premium - Rs 50, 000/-

                              my residence address - 1A 19 6TH EAST STREET ANNAI MEENAKSHI ILLAM
                              KAMARAJ NAGAR- THIRUVANMIYUR
                              CHENNAI
                              TAMILNADU, 600041


                              Policy Term ; 15 and sum assured - 2, 50, 000 / Premium per year - 50, 000/-

                              you can Reach me at - [protected]
                              [protected]
                              [protected]

                              Warm Regards
                              V.M Thandapani
                              I am really very much upset over dillydallying tactics of Tata AIA authorities about my reporting about spurious calls. Address of the spurious caller, wired telephone nos. of Tata Telesrvices has been given. Through verification of call details and address the caller could have been tracked. I have sent similar request for caller’s identification from Vodafone and Idea Mobile Telephone service providers. Both of these Mobile Telephone service providers have intimated that they can not help in this matter. I have been advised to make complaint to local police. I could not venture to this advice as complainant’s harassment by police is a bare fact and I would not like to be involved in such horrific affair. I’m rather posting this issue website comments related to Tata AIA with the hope of attracting attention of the competent authorities.
                              Spurious calls for asking money is now a wide spread menace. Banks, Insurance organizations are alerting people through SMS’s, e-mails and advertisement to beware of such fraudulent calls. Recently, I received a call from a spurious caller asking for a/c payee cheque in favor of Tata AIA Policy, related to lapsed dividend pay out, Address: A-998, Second Floor, G.D. Colony, Mayur Vihar, NEW DELHI- 110096. Ph.Nos:[protected],[protected], Mob.No. [protected] & [protected]. Demand of account payee cheque payable to Tata AIA, is really a very serious issue. I reported this to Mr Cyrus P Mistry, Chairman, Tata Sons., seeking for top level of executive escalation. I had inkling over non cognizance of this report by Tata AIA authorities, so I wrote to Mr Cyrus P Mistry directly. I have been conveyed through PH.No.[protected], that my complaint, about spurious call, is being investigated. Tata Group of company could have taken appropriate action since wired line telephones of Tata Teleservices has been used. But it’s my sheer misfortune that my efforts could not draw attention of the competent authorities. Tata AIA Customer care informed that this issue is being reviewed by grievance redressal cell; Ref case I.D. 07208401, Date March 21, 2013. Till date no follow up action has been conveyed to me. My attempts towards reporting this issue through Whistle blower policy Link: https://apps.tataaia.com/WHISTLE/) of TALIC could not yield any result.
                              It is undisputed fact that Tata group of companies are very much serious to customers’ complaints/grievances but this issue why fails to yield corrective measure is not known.
                              I do sincerely wish that Tata AIA do take cognizance of this issue and take appropriate step. Putting this serious issue in abeyance is not expected from Tata AIA; an organization of immense repute and wide spread recognition of high moral value and trust worthiness.
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                                V
                                vishnuprasad100
                                from Chennai, Tamil Nadu
                                Jul 15, 2012
                                Resolved
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                                Cheating Company

                                Address: Bangalore, Karnataka

                                This is Vishnu Prasad I would bring to your notice I am taken TATA-AIG Life insurance policy (jeevan lakshya) & paid 40K now tata aig company says in your account 22k is available if you want to withdraw 22k pay 30% to company. I am paid 40 K I guess they may return 15K I asked why I have to pay you. They told company policy. One thing I did not understood how Govt gives permission to these type of companies (ford organization). I want...
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                                arpana_mehta
                                from Mumbai, Maharashtra
                                Jun 30, 2012
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra

                                I Mrs.Arpana Mehta having policy No:U[protected], this is an auto surrendered policy.I had received a call from Tata AIG on 29-05-12 saying that a cheque of Rs.32083/- had been returned due to change of address and collect the same from Borivali West Branch after 7 working days. After 8 working days when I visited the Borivali West branch on 08-06.12 where I was told that the Cheque has not reached there. So again the next working day I called up on Customer Care no and asked what has to be done about the same , I was asked to give a NEFT request by Junior Executive Anuja , so I downloaded the form duly filled and scanned the same along with a cancelled cheque copy of my Bank Account & mailed on [protected]@tata-aig.com. on 12-06-12. After doing this again I confirmed whether the mail has been received by them I was told Yes and the amount will be credited to my Account withing 7-8 working days.On 21-06-12 I had to call up again to customer care as I had not received the credit and I was assured by some senior Executive Ritesh that the amt will be credited in 10 working days for sure.Again on 13 th working day from 12-06-12 , on 29-06-12 I called up the customer care where I was told that my request has been taken on 21-06-12 and I will receive the credit by 05-07-12. On this I lost my temper and shouted at the Junior executive Dharmesh and asked him to put me to Senior executive Ritesh , for which he refused and disconnected the line. Then after some time Mr.Sharad Uchil Asisstant Manager of this customer care call centre called me up and assured me that he will look into the matter and get back to me on next day that is 30-06-12. Again today i.e. 30-06-12 I did not receive any call from Sharad Uchil so I called up the customer care and some how managed to get him on line . Now he told me the same story that I will get the credit by 04-07-12 and if not so I am free to go and complaint wherever I feel like. Now what do I do Its exactly one month from 29-05-12 to 30-06-12 that I am following up for my credit amount...can any senior responsible person look into this matter and help me Contact :[protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  sayeedmech
                                  from Jamshedpur, Jharkhand
                                  May 9, 2012
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                                  Address: East Singhbhum, Jharkhand

                                  Myself mohammed sayeed, my policy no.C[protected], I cancelled my policy through TATA AIG office Bistupur Voltas house.,my policy has cancelled. in the month of Dec 2011. but at till date the check of my policy has not found my me i.e. they have not sent it at my proper address. I called alternate ,but they give wrong answer and confused me.

                                  Kindly solve my problem as soon as possible.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Dear Mr. Mohammed,

                                  Re: Policy Number XXXXXX290

                                  This is with reference to your policy number with us.

                                  We wish to inform you that letter dated May 24, 2012 has already been sent to your mailing address with reference to the concerns raised by you.

                                  In case of any further queries/clarifications, please feel free to contact us[protected] or email us at [protected]@tataaia.com.

                                  We thank you for your patience and understanding in this regard.

                                  Yours sincerely,

                                  Manager – Customer Services
                                  Tata AIA Life Insurance Company.
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