TATA AIG Policy
I Vijay Singh, hold a HSBC credit card. Before one or two months HSBC customer care executive called me and refer the TATA AIG Gen. Insurance plane, than arrange a call from TATA AIG. She told me that time, sir pls. take policy which will cover all type of medical problems, If you are not satisfied, cancel this policy at a time. Whereas I informed her that I am not having interest to purchase any policy as I am already insured with Indian Air Force policy and my medical is free for whole life for me and and my family. In my Nov 08 credit card statement a sum of Rupees 10/- was deducted against the policy. Again I contacted customer care of HSBC, they informed me that they will forward my complain to TATA insurance, now again in Dec 08 credit card statement a sum of Rs 705/- has again deducted against the premium. When I contacted with HSBC customer care, they provide me a TATA AIG contact number and told, sir pls. contact on this number, they will cancel your policy immediately. But nothing will taken care. From that number I got another toll-free number from where i got the same response. After a long struggle I contacted TATA AIG General insurance executive. From there I got my Policy No as FSP[protected] which was despatched to me in Oct 08, but till date I did not received that same. My problem is to cancel the policy with immediate effect and refund the above amount immediately on my HSBC credit card account. The request No for cancelling the policy is 760894 dated 15 Dec 08. Pl do the needful immediately and inform me on my e-mail pls. Thanks.
Master Policy No. [protected]
I cancelled my above Policy on 23.09.2009. Still the premium amount is deducted from my SB A/c and I have given a letter to Policy Holder Service also. So far no action was taken. Kindly refund the deducted amount from me as early as possible. I spoke to Mumbai office phone No. [protected] on 23.11.2009.
by
T. Joseph