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Liberty Videocon General Insurance Complaints & Reviews

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Updated: Mar 24, 2025
Complaints 28
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17
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11
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Liberty Videocon General Insurance reviews & complaints(28)

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xiel
from Hyderabad, Andhra Pradesh
Mar 24, 2025
Mar 24, 2025
This thread was updated on Mar 24, 2025
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Rquest to remove my PAN ADSPJ6226G from the IRDA PAN LLOK UP PORTAL and issue cessation certificate.
Liberty Videocon General Insurance customer support has been notified about the posted complaint.
Mar 24, 2025
Updated by xiel
I have sent in my reignation-cum- request for removal of my PAN-ADSPJ6226G foron the IRDA PAN look up portal and issue a Cessation certificate on 11.2.2025 via email through Libery Hyderabad manager who informed that it had been escalated to the HO. But the matter has not been resolve till date which is blocking my opportunities elsewhere. please expedite the matter and resolve it ASAP.
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    S
    Shubham58
    Oct 12, 2023
    Oct 17, 2023
    This thread was updated on Oct 17, 2023
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    Need noc letter against pos code POS1005922

    O am requesting for the noc letter from liberty health insurance company....
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    Shubham58
    Oct 11, 2023
    Oct 12, 2023
    This thread was updated on Oct 12, 2023
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    Termination of posp code

    I have a posp code in the name of Rachna Malik with Liberty videocon. Please assist me in deactivating my code...
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    R
    Rgng
    from Delhi, Delhi
    Mar 21, 2023
    Mar 23, 2023
    This thread was updated on Mar 23, 2023
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    Refund

    I pay amount for my car Insurance by providing link by liberty insurance.
    Amount will debited from my account but company refused for received a payment.
    When I asked company will told me ur payment is chargebacked by PAY U GATEWAY.
    Kindly find my refund and reverse the same.
    Transection id of payu -[protected]
    UTR NO. ISSED BY PHONEPE[protected]
    DATE-10/03/2023, 7.23PM...
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    Makdoom
    from Moradabad, Uttar Pradesh
    Oct 2, 2022
    Oct 2, 2022
    This thread was updated on Oct 2, 2022
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    Return parcel

    Address: Karula gali no 1near Haji ysuf park

    Rahit impex 20, Neo corporate plaza Malad West Mumbai 400064...
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    Rashid.Rajput
    from New Delhi, Delhi
    May 23, 2022
    Jun 11, 2022
    This thread was updated on Jun 11, 2022
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    Resolved

    Insurance claim settlement

    Address: Y-35 Welcome seelampur Phase 3rd

    I have my motor vehicle insured with Liberty General Insurance. Due to which my motor vehicle was damaged. Which has been given to your motor vehicle (TVS) for the last 7 days in the workshop of Binsar Automobiles for insurance claim. whom i have not yet received any response from Liberty General Insurance....
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    Nandani0902
    Mar 25, 2021
    Resolved
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    Resolved

    NOC Pending- Nandani, Licence No- LVGIMD1054663, (PAN- AJIPN9870A)

    Address: NCR Plaza, Dehradun, Uttarakhand 248001

    Dear Sir/Madam,
    I have applied for my agency NOC in liberty general insurance (dehradun branch) on 02/12/2020. I have deposited all documents like my ID card, licence and visiting cards along with NOC request letter on 02/12/2020 in dehradun branch to Sales Manager Mr Amit Narula. Please refer to the attached receiving of the same by him.

    But till now I have not received any positive response from the company. Whenever...
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    S
    saji404
    Aug 15, 2020
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    Claim declined

    My name is basheer. I own a innova crysta 2017 model with a registration number kl-22-l-76. Initially the insurance was taken from hdfc ergo ;in 2019 i had renewed the insurance via quick insure from liberty on[protected].in my old insurance from hdfc ergo i had activated no claim bonus protection. When i had taken the insurance from quick insure i had informed about the ncb protection which was activated earlier. About 20% of claim bonus...
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    saji404
    Aug 15, 2020
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    Claim declined

    My name is basheer. I own a innova crysta 2017 model with a registration number kl-22-l-76. Initially the insurance was taken from hdfc ergo ;in 2019 i had renewed the insurance via quick insure from liberty on[protected].in my old insurance from hdfc ergo i had activated no claim bonus protection. When i had taken the insurance from quick insure i had informed about the ncb protection which was activated earlier. About 20% of claim bonus...
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    shristi.d
    from Mumbai, Maharashtra
    Nov 11, 2019
    Resolved
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    claim not settled even after 3 months

    Address: Vadodara, Vadodara, Gujarat

    I purchased a new hyundai i20 from rsa automotive showroom on 26/07/19 in vadodara and unfortunately vadodara faced floodlike situation on 31/07/2019. My policy no.201140020419800070800000. My car was drowned in flood while it was in apartment parking on 31/07/2019 night.
    I sent my car to showroom workshop on 04/08/2019 and i was told that it will be fully repaired and no cost will be incurred by me as my car was fully insured against...
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    V
    vishal dabade
    from Delhi, Delhi
    Oct 20, 2019
    Resolved
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    clam

    Address: Krishna Heritage, Flat No-103,"C"wing, Sector no-07, Plot n, Indrayaninagar,Bhosari, Pune-411026., 411026

    Hello,
    I have done clam process last 15 day's ago but still my clam was pending. From fast day telling me your calm was rejecting some anvaild resion then i am going to meet library manager to explain him problem and what is the mistakes he told me many people are come here for clam and we are not able to give clam to everyone. I want to ask you this is your service.? After that i am still waiting from reply from you by email or latter...
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    F
    file no
    from Hyderabad, Telangana
    Sep 13, 2019
    Resolved
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    very rude behaviour by your employee (mahesh) and not able to give proper service

    Address: Hyderabad, Telangana

    Dear sir/madam,
    I have insured my vehicle with you, now my vehicle met with an accident on 22ndof august and with the same day i towed my vehicle and is with the harsha toyota and surveyor checked my vehicle on 29th of august and said it will be given to the investigator on 6th of september till now there was no response from you but when i called them man named mahesh was rude in answer and the investigation was yet started and...
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    A
    Abhishek_pathak
    from Noida, Uttar Pradesh
    Jul 19, 2019
    Resolved
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    flight cancellation refund

    Address: Mumbai City, Maharashtra

    Hello
    i had taken insurance while booking my flight from ixigo.com that provide me ease to cancel the flight before 24hrs.
    I cancel the flight within time frame and register the claim and I send all the document on requested mail id.
    However they are not refunding my money and now they are not answering my calls after keeps me waiting for 30min. they cut the call...
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    sangrampanda
    from Ahmadnagar, Maharashtra
    Jul 8, 2019
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    poor service

    Address: Madhusudan Nagar , Tulsipur, Cuttack, Odisha, 753008

    I have raised multiple complaints, followed up daily but after 8 days no action taken on the complain .I have never found such bad experience with any DTH vendor before. I have raised complain on 2nd July 2019 and till date no one has responded back .
    Is this the way Videocon handle the customer queries?
    I have contacted the customer care everyday multiple times but every time the customer care asked the ID and put the call...
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    saurabh.mittal19
    from Jaipur, Rajasthan
    Jun 26, 2019
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    Resolved

    refund claim against flight cancellation

    I booked my flight ticket from Hyderabad to Jaipur scheduled on 26th June 2019, (Booking Id: EMT[protected] under free cancellation insurance. Insurance is given by Liberty Videocon General insurance. I had to cancel my flight due to some unavoidable reasons. Now, I want to claim my refund but no response is given on help line number i.e.[protected]. No call back is received in last two days.

    kindly do the needful.
    br...
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    Rai21
    May 18, 2019
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    claim refund amount not been provided

    Address: Pune, Maharashtra

    On 4th of may i cancelled my kannur to goa flight on ixigo which was covered under full refund policy.
    Upon cancellation i contacted liberty general insurance to proceed the matter.
    I was told i will be getting a call/mail within 24-48 hours. Its over two weeks now, and after every 48hrs when i call i am being told the same thing, you will receive a call/mail soon from the concerned department.
    What is the point of going...
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    R C Dube
    from Mundi, Madhya Pradesh
    Mar 7, 2019
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    complaint not resolved and without resolution complaint closed

    Address: 396, Kalpana Nagar, Raisen Road, Bhopal, Madhya Pradesh, 462021

    Name Ramesh Dube
    Mob. No. [protected]
    Cust.ID[protected]

    I had requested for Temporary suspension of D2h services for 15 days from
    04/02/2019 to 19/02/2019 as I was going out of station.

    On our return Services were available from 20/02/2019.

    Suddenly on 26/02/2019 services were stopped with the display on my TV that 'Due to insufficient balance in the account services are...
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    A
    Amit SSrivastav
    from Noida, Uttar Pradesh
    Feb 14, 2019
    Resolved
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    Resolved

    recharge but msg show insufficient balance

    Address: 201301

    Videocon d2h — cheating customers

    I have rechaged 240 on 02 feb bur still facing problem i have been calling cust care of d2h since 15 days no response found and not able to connect

    Very poor serviec i am frustated

    Also i called more than 50 time not connecting.

    I also clinck button for for call back on d2h web sight no call getting.

    Please look into the matter...
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    S
    Samudra Kashyap
    from Bengaluru, Karnataka
    Jun 19, 2018
    Resolved
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    claim has been rejected

    Address: Mumbai City, Maharashtra, 560036
    Website: www.libertyinsurance.in

    Recently i met with an accident and also i raised a claim for insurance. But i have just removed the damaged part from vehicle because it was in running condition to take it till workshop. Nandan came for survey. He did not checked the vehicle because it was dispensed. I requested him to check the damaged parts as well which was just next to vehicle. He ignored my words and asked to submit the documents and said that he has done the survey...
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    Rider _maurya
    from New Delhi, Delhi
    May 18, 2018
    Resolved
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    your agent is not working properly

    Address: New Delhi, Delhi, 110059

    I have claim an insurance so you gave me the agent detail, after that i am trying to contact him but he is not responding it's been a week i gave my bike to workshop till now it's not been inspected by your agent please help me in this issue. If this is the behaviour or your agent after taking the policy then it's better to we have to switch to another better insurance company to secure our vehicle and our time, your executive said that inspection...
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