[Resolved]  Tata Capital — regarding experience certificate

I had applied for personal loan, submitted all the document as per the eligibility criteria of tata capital to process the file for the loan,

Since 2 weeks I didn't get any response from TATA about the status of my file, when I called them to ask the status after 2 weeks they have told me that your file is good file and you will be getting loan so I didn't try at any other bank.

After 2 weeks when my file reached to credit department they were asking me co-applicant by giving a reason that you don't pass our eligibility citeria for getting a loan.
My question to TATA capital is

if i had not full filled your criteria for personal loan, how can my file reach to the credit department???