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my name is Deepak malla I have applied for a personal laon before 10 days till now I have not received any details about the loan status,
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58%
Complaints
1002
Pending
25
Resolved
559
+91 22 6745 9000
One Forbes, Dr. V.B. Gandhi Marg, Fort, Mumbai, Maharashtra, India - 400001
I applied for a car loan, and they told me that after submitting all the documents, loan will be approved in next 2 or MAX 3 working days. After completing 2 days I called up their executive who was looking after my case, he didnot pick up. I again called him up after the weekend, he again didnot pick up, I tried calling from another no. and he picked than I asked him my status he replied that he will get back to me in sometime.. same story was continued for the next 4-5 days !!! His name is ANKIT, from Noida branch. I was amazed to see their behaviour and was thinking if they cant handle my case or my is declined than why cant they just tell me ???? I think such employees needs to learn some professionalism.
Finally I called up their branch manager and complaint about him. Than after 2 minutes I got a call from their office saying "your case is declined and we will return your file by tomorrow " !!