Tata Credit Card — NOC not received

Arun Kumar

May 22, 2013

Address: Bangalore, Karnataka

I was TATA credit card holder ([protected]) from June 2012 to April 2013 and till i closed my account i didn't get my monthly statement to my registered mail id or official address. Called and logged complaint with TATA customer care couple of times, they informed will be sending it but till i closed my account i did not get even a single statement. In the month of November 2012 i informed customer care, will make payment only if i get the statement but no one bothered to respond. i have got calls from TATA credit card payment team and they were only insisting me to make the payment, i refused and told them i will be making the payment only if i get the statement which continued for 3 months. At last i got frustrated, paid the total amount and closed the account in the month of April 2013 and also applied for NOC, later i found that i was added to defaulters list in CIBIL. Even after closing my account i did not receive NOC/No Due certificate from them till now. I have called customer care today to check the status,

My question here is, why should i make the payment if i am not getting my statements, how will i know the charges levied and the payments made from June 2012 are reflecting to my account. so every time i call them and log a complaint i get one answer "Extremely sorry for the inconvenience caused", we will log a complaint next month you will be getting it, but it didn't happen till now. Because of them now i have to pay the late payment charges. I made nearly Rs.8000 extra for my actual amount and closed it. One strange thing here is I will not even receive any alerts for the payment i made, but will receive alerts for payment dues. THIS IS REALLY VERY FRUSTRATING, there are many complaints logged or filled against TATA CREDIT CARD, but is there any action that is taken against them?

I want to clarify some things here is, if BANK has all the rights to imply Late payment charges and adding to defaulters list in CIBIL. Why can't a customer have the same rights if BANK is not providing the minimum service promised.

This is totally unethical and cheating against me. People should be VERY VERY careful while taking TATA credit card.

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Comments

harbans singh

from Gurgaon, Haryana

Jan 1, 2008

Credit Card — dnot received credit card

To
Customer Relation ship Manager
Axix Bank

sub :- i have not receivd credit card
i applied for credit card around 3 month ago and i do not have any ref no. but i have received call from axix bank that my card has been issue, plz sir into the matter and send my card, my dat e of bith[protected], mob [protected], [protected]
thanks
harbans singh

MR.Rhitobroto Gupta

from Chennai, Tamil Nadu

May 29, 2008

Credit Card — Not received the Credit card

Respected Sir,
With due respect I RHITOBROTO GUPTA of 3, Raja Gopi Mohan Street, Kolkata-700006 (Land mark- Scottish church school - BEADON STREET ) DATE OF BIRTH - 31/10/1979, like to state you that due to wrong printting of mailling address in your books & forms (Postal pin -700065) I am not able to receive the Credit card from you whose no is - [protected], which is issued in favour of me & confrmed on 26/02/2008 in mob no- [protected] but from that date I already sends so many Fax-es to you quoting my wright mailling address, all sending was rulled out by your Customer care cell ( but the PIN no of the credit card was already received by me ) please look into this matter & comfrmed me about the same on the basis of which I will not try for the card again. Thanks in advance

viral011

Aug 25, 2008

Credit Card — The credit card is not received

One of your marketing executive come to my office to give me credit card free.
Its been 1 month after it, i havent received any notification, whether will u issue me card or not?

i m from ahmedabad, Gujarat, India. I work in GLS Campus.

My DoB is 11-6-80.

pls reply soon
cya
viral

Complainant5724851

from Tumkur, Karnataka

Sep 13, 2008

Hi,

This is Sunil Kumar Sharma. I recived a sms from you saying that you will revert in 21 days . Ref. No.[protected].

Thanks & regards

Sunil Kumar Sharma
[protected]

sameer hiren vaishnav

from Mumbai, Maharashtra

Oct 12, 2008

Credit Card — no received card

hi

i m sameer vaishnavi had applied for credit card befor 1 month i received a refrence no. sine 1 month but nothing further so pl. want to know the status of the card if possible i m in need of credit card.

my refrence no. is [protected]

Complainant8794166

from Chennai, Tamil Nadu

Dec 13, 2008

Dear Sir,

Pls let me inform the status of my credit card. i have applied one and half month before.

my ref num: DEL/W/65/1

My Tel No. is [protected]

santhi krishna s

Feb 11, 2009

Credit Card — no one is responding

Hi Sir/madam,

I would like to take a new EMI credit card facility from ICICI bank.I called to your Trivandrum office.But no body is taking phone.Also i called your executive Mr Manu.He is also not taking the phone.What is this???Can you please give me the number of credit card section.

I am working in Ernst and Young tecknopark, Gayathri Building, Kazhakkutom.
I also wish to open a new account with you.It is better if you could send an executive from kazhakkuttom branch.My collegues also wish to take new credit card.My mobile number is [protected].

Warm Regards

Santhi

vaibhav bhatia

from Ludhiana, Punjab

Oct 19, 2009

Credit Card — credit card not received

i have applied for credit card three weeks ago but i have not recieved my credit card yet whats the problem behind this

amod888

from Vapi, Gujarat

Jul 15, 2010

Credit Card — IN PLACE OF NOC , STATEMENT OF MIN AMOUNT DUE RECEIVED

CREDIT CARD : [protected]

DEAR FRIENDS, DONT BELIEVE ON HDFC CREDIT CARD. THEY BLOCKED MY SAVING ACCOUNT AND DEBITED RS 11344/- FROM MY SAVING ACCOUNT. THEY CALLED ME THAT THEY WILL SEND NOC . I GOT STATEMENT DATED 03-07-10 MENTIONING RS 135-91/- AS MIN AMOUNT DUE . THIS IS TOTTALU CHEATING EXPERIENCE.

I HAVE GOT MAIL FROM CREDIT CARD CENTER THAT I WILL BE RECEIVING NOC SHORTLY ALSO THEN WHY I SHOULD GET STATEMENT OF MIN AMOUNT DUE . THIS IS MONEY MAKING ACTIVITY BY BANK . THEY KNOW THAT CONSUMER WILL FIGHT AND IN THE MEAN TIME THEY WILL PUT PENALTY ON MIN AMOUNT DUE AND THIS MIN AMOUNT DIE OF RS 135.91 WILL BECOME MORE THAN RS 1000/- AS MIN AMOUNT DUE .

AMOD PRAKASH
MOB: [protected]

Rama Kant Agnihotri

from Noida, Uttar Pradesh

Mar 14, 2011

Tata Credit Card — Unable to get a statement

I am sick and tired of trying to contact Tata Cards customer service. I want my statement so that I can make the payment. They keeping telling me that they would mail it to me. They NEVER take calls. It takes hours to get through...what should I do...

TATA Capital Customer Care

from Pune, Maharashtra

May 24, 2013

Verified Support

Dear Mr. Kumar,

We are extremely sorry for the inconvenience that has been caused to you. Kindly share your contact details and we will get in touch with you. You can also write to us at nvariyava.[protected]@tatacapital.com

Regards,
Tata Cards