Comments
The problam is not from Tata docomo, problem in all network, i am full satisfied with Tata docomo services.
Regards
Ashish Shrivastava
Bhopal.
Regards
Ashish Shrivastava
Bhopal.
i am totaly firstrated for docomo my no is [protected] jayesh joshi kalwa thane from last approx2 yrs since a day i purchase a card & today not a single signal i am getting on my screen so i took achance to change the handset but the story is same i given a complaint for more than 100 200 times but customer service speech is just like mktg language wat to do i am not getting any idea now the better solution is take the card in dustbin if you are not able to give service why are you launching many companies are you aware wat is the meaning o communication thats it
similar is my case and i am fearing that they may never activate the sim, i already put a recharge of around 700 rupees in the first few days that i used. that 3g hype got me, but i did not know that the customer service of this company sucks.
its worse than daylight robbery.
its worse than daylight robbery.
my number is[protected].i am the winner of mega promo contest on dec 18. because of mistake done by dealer, i am not being awarded the bajaj bike. complaint is there no match of my name and address details . solution you can trace call details and prize
incoming calls i am getting outdoing is not possible but balance is their. when i call anu number i get check operator service.
outgoing calls is not possible but i have balance
Hi, sir im using TATA DOCOMO service but im not satisfy dis service bcoz only one reason im activeted 65- internet plan i got 2.5 Gb. 2day morning im not actived any thing.i check my mails that's it. Thn i got a message 4m 52250 d balance detection is 27-.For that i concern TATA DoCoMo Customer Care People they took very long time to solve my issue, But finally they told that "ur activted that service(NAZARA Game pack)". I didn't satisfy with his reply nd he speak abusing words.so i dont want that money but "Customer Care People give respect to Customers RIGHT" dis is not right way to do.so i can put it a case in Consumer court((CRPC). I record that call also.we r customers, not beggars...
regards,
Mahendra.p
[protected]@gmail.com
[protected]
regards,
Mahendra.p
[protected]@gmail.com
[protected]
In my number I made a recharge of rs 15 for the internet service . the settings which i had in my phone was reset as TATA DOCOMO INTERNET.;Still it is the same and while I use the internet I get my account deducted. now the condition os that I have lost around 20 rupees from my main balance. I am sure that the settings is TATA DOCOCMO INTERNET. Rather than not getting the balance refunded or amount deducted, what disturbed me the most is the response from your customer care.2 days back I spoke to a girl whose name i forgot(Sindhu i hope so), She heard my issues and told me that that the amount will be refunded. (You may check my numbers note or history for records)another person named Mohammed Anas told me to set the settings again and try after switching off/on the set. I did the same and i lost my whole balance all of a sudden. What is happenning, I rang up your customer care and spoke to a girl whose name was Anju, her behaviour was of the kind that she will bring no profit for you. I was not at all satisfied with her response. For the sake of asking she asked me if I was satisfied with the her response and she just hang up the phone. How dare is it that she does so. Its not for anything extra we call to customer service, its for geting wat we have paid for. Take care of my issue and see to it that i get my service rectified and my balance refunded.
dear
sir /madam
My name lokesh mahajan
phone number : [protected]
sim no.[protected]
i purchase tata docomo sim 4 week ago sim card purchases date 11.4.2011
i am sure that i have submitted all the documents required
my sim no act please act
sim card is the mobile use no service registration failed.
My plz contacts lokesh mahajan
phone no [protected]
sir /madam
My name lokesh mahajan
phone number : [protected]
sim no.[protected]
i purchase tata docomo sim 4 week ago sim card purchases date 11.4.2011
i am sure that i have submitted all the documents required
my sim no act please act
sim card is the mobile use no service registration failed.
My plz contacts lokesh mahajan
phone no [protected]
Hello, I am santosh, i am working in bangalore private motherboard company, i want your tata docomo zonal manager Mr. Rajiv MG - bangalore. Because he is my friend, i want him mobile number, i called your koramangala branch in bangalore there is no response, so pls kindly give me him number. If you known pls send me him mobile number . My mobile number is [protected], [protected]
By
Santosh
By
Santosh
i have the problem as i am getting incoming call but i am unable to call to others and it says please check operator services and my mobile no is [protected] and the mail abhi.[protected]@gmail.com
my mobile no-[protected] is not work why & slove the problem
Dear Sir,
I buy a TATA DoCoMo Pre-paid sim card puttanhalli 7th phase, at Bangalore. At that time itself i submitted all my proofs (Xerox of My Passport and My Photograph) one day i am recharge in 110 rupess after hour days my sim out going is closed. again I m submitted all my proofs(Xerox of My Passport and My Photograph) in this date may11, 2011 and customer care said to me ur sim has started in72hr. But that sim card was not activated. In those days reachout so many times retailor shop where i buy sim card, every time he told that "Just now i spoken to TATA DoCoMo customer care service people. It will activate by tomorrow, like that 2 weeks time gone." After complained the retailor told me that "after some days activated.not activited .please regared my complain.
I buy TATA DoCoMo sim card at the cost of Rs.45 and I want to qucik activited my sim now.
My TATA DoCoMo sim card number : [protected]
If you want any more information from me, please reachout me on another mobile number.
Regards,
Ravinder,
Mobile: [protected].
I buy a TATA DoCoMo Pre-paid sim card puttanhalli 7th phase, at Bangalore. At that time itself i submitted all my proofs (Xerox of My Passport and My Photograph) one day i am recharge in 110 rupess after hour days my sim out going is closed. again I m submitted all my proofs(Xerox of My Passport and My Photograph) in this date may11, 2011 and customer care said to me ur sim has started in72hr. But that sim card was not activated. In those days reachout so many times retailor shop where i buy sim card, every time he told that "Just now i spoken to TATA DoCoMo customer care service people. It will activate by tomorrow, like that 2 weeks time gone." After complained the retailor told me that "after some days activated.not activited .please regared my complain.
I buy TATA DoCoMo sim card at the cost of Rs.45 and I want to qucik activited my sim now.
My TATA DoCoMo sim card number : [protected]
If you want any more information from me, please reachout me on another mobile number.
Regards,
Ravinder,
Mobile: [protected].
sir
Iam an old customer of tata indicom mobile service provider . I am currently ussing mobile no 84469***** . I have used postpaid service for long time for my previous number so i new all prices of service by the company . on 26th may 2011 i with my friend went to tata gallery at Virar West [ Dist- Thane ; Vasai ] for applying new sim card for number 7276***** . i provided the person with nesseccary document and he provided us the loss sim card asked us for Rs 100 . I was knowing the price for new sim is Rs 50 only . I told him to give us the receipt we are ready to pay on that your employer told that no such receipts are given to any customer . For that i told him i have received receipts earlier for sim change .their your employer told nothing so i had to ask him again for that he told me come after 2 days you will be given recipt . I told him to tell him his name i want to complent about him for that he told " ja je karayche te kar ani atta ter recipt milnarch nahi " . I have earlier have got changed sim card for my father number 80873***** for which i have recived recipt . I had asked your employer his name but he didnt disclose it to us . after some time the watchman told his name is " Satish" . may be it may be fake . My friend Vinit Jain who has mobile shop told me the employes charge etc money from customer and at the end of the day they divide the exta money between themselves which is illegal. I hope you will take some action agianst your corrupt employer.
Kiran Ashok Gaikwad
Iam an old customer of tata indicom mobile service provider . I am currently ussing mobile no 84469***** . I have used postpaid service for long time for my previous number so i new all prices of service by the company . on 26th may 2011 i with my friend went to tata gallery at Virar West [ Dist- Thane ; Vasai ] for applying new sim card for number 7276***** . i provided the person with nesseccary document and he provided us the loss sim card asked us for Rs 100 . I was knowing the price for new sim is Rs 50 only . I told him to give us the receipt we are ready to pay on that your employer told that no such receipts are given to any customer . For that i told him i have received receipts earlier for sim change .their your employer told nothing so i had to ask him again for that he told me come after 2 days you will be given recipt . I told him to tell him his name i want to complent about him for that he told " ja je karayche te kar ani atta ter recipt milnarch nahi " . I have earlier have got changed sim card for my father number 80873***** for which i have recived recipt . I had asked your employer his name but he didnt disclose it to us . after some time the watchman told his name is " Satish" . may be it may be fake . My friend Vinit Jain who has mobile shop told me the employes charge etc money from customer and at the end of the day they divide the exta money between themselves which is illegal. I hope you will take some action agianst your corrupt employer.
Kiran Ashok Gaikwad
Docomo sim card — No connectivity
When I inserted the docomo pre-paid sim card ( No. [protected] ) in my Nokia 600 handset, there was no connectivity.What to do? Whom to complain? How to get it sorted?
Other sim cards work well in the same mobile.
The dim card works ok in other handsets, including Nokia.
DEAR SIR
My mobile number [protected] aircel to docomo activet 12/02/2011 some time my number barret i am already my id proop sumit tatashow room MALARMOBILES from kovilpatti pls re activet my mobile number [protected] my id proop details
KARUTHAPANDI V
54/38A1 SANKARALINGAPURAM
KOVILPATTI 628501
THUTUCORIN DIST
TAMILNADU
PHONE [protected]
[protected]
EMAIL MS.[protected]@GMAIL.COM
PANCART BDFPK5296K
DATE OF BIRTH 04/05/1986
My mobile number [protected] aircel to docomo activet 12/02/2011 some time my number barret i am already my id proop sumit tatashow room MALARMOBILES from kovilpatti pls re activet my mobile number [protected] my id proop details
KARUTHAPANDI V
54/38A1 SANKARALINGAPURAM
KOVILPATTI 628501
THUTUCORIN DIST
TAMILNADU
PHONE [protected]
[protected]
EMAIL MS.[protected]@GMAIL.COM
PANCART BDFPK5296K
DATE OF BIRTH 04/05/1986
Hi,
Really sorry to write this, but the teltelephonic service is really
pathetic
for docomo. I had tried minimum 10 - 15 times now but every time i selected
pre-paid it went to postpaid section. Really annoyed with this kind of
service. Now coming to my issue.
My connection was not used for 2 months ecause we were out of town due to kids vacation. I got a response fro mdocomo that my number is disconnected due to suspecious account. I asked reasons but no reply. I had given my passport copy [with the address where i am staying currently]. I also provided alternate mobile number and email address. No information was shared and they said the verification was done online. When the phone is not reachable they just disconnect!. Shame on you tata.
Now i cant get my old number and also the balance that i have is already gone. The number is supposed to be life time valid [may be of some insect's life time!]. Pathetic thats all i can say. Never go to any tata product.
My name : Vijay G
Location of connection : Bangalore
Telephone no : [protected]
Please help me to resolve this issue asap.
Thanks in advance,
Vijay G
alternate no : [protected]
Really sorry to write this, but the teltelephonic service is really
pathetic
for docomo. I had tried minimum 10 - 15 times now but every time i selected
pre-paid it went to postpaid section. Really annoyed with this kind of
service. Now coming to my issue.
My connection was not used for 2 months ecause we were out of town due to kids vacation. I got a response fro mdocomo that my number is disconnected due to suspecious account. I asked reasons but no reply. I had given my passport copy [with the address where i am staying currently]. I also provided alternate mobile number and email address. No information was shared and they said the verification was done online. When the phone is not reachable they just disconnect!. Shame on you tata.
Now i cant get my old number and also the balance that i have is already gone. The number is supposed to be life time valid [may be of some insect's life time!]. Pathetic thats all i can say. Never go to any tata product.
My name : Vijay G
Location of connection : Bangalore
Telephone no : [protected]
Please help me to resolve this issue asap.
Thanks in advance,
Vijay G
alternate no : [protected]
Dear Sir
i have make portebality from TATA INDICOM to TATA DOCOMO bcuz i like it's servise but sence last month i m not satisfied with the servise bcuz company costs me lots of charge which i dont deserve
Sence last month company charge me 500rs for downloading the value packs which i have not downloaded and when i talk to customar care they r not giving satisfied answers so plz help me or i should change my compay and go with IDEA or any other servise. My mobile no is [protected]
With Regards from,
Hussain modi
i have make portebality from TATA INDICOM to TATA DOCOMO bcuz i like it's servise but sence last month i m not satisfied with the servise bcuz company costs me lots of charge which i dont deserve
Sence last month company charge me 500rs for downloading the value packs which i have not downloaded and when i talk to customar care they r not giving satisfied answers so plz help me or i should change my compay and go with IDEA or any other servise. My mobile no is [protected]
With Regards from,
Hussain modi
docomo services are very bad. activating services to the customers without any intimation and charged money. and also not connecting the customer care form mobile for any complaints. wat can the customer do. its better to keep docomo for incoming and use another network for outgoing. even i suffered this type of problem atleast 9 times. this is not fare. please rectify this type of mistakes.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
Tata Docomo — My Connection of prepaid got deactivated after two months
Hi,I got number of docomo prepaid on 28 Aug 10 and also submitted documents such as Electricity bill, PAN card, Voter ID and Photo.
But suddenly on 29 Sept 10 they deactivated my number. When I called customer care they told me that you have not submitted your documents, so that your number is deactivated. And it cannot be activated again.
I was using that number from two months and was having balance of 200rs. They are not refunding to me, so please let me know what to do in such circumstances.
Even Docomo customer care people attitude is not good.
My question to docomo people is why they deactivated my number after two months on basis of documents? Who will refund my recharge balance amount?
Feroz Shaikh
[protected] - Docomo number
Purchased from Tata docomo tolli chowki dealer.
My Email ID : feroz.[protected]@gmail.com