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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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34%
Complaints
191
Pending
0
Resolved
64
+91 22 4098 9529
Plot No. A-168,
, Road No.25,
, Wagle Estate,, Thane, Maharashtra, India - 400604
Please refer the mail and pathetic no response from them (TELEBRANDS )
Dear Sir /Madam,
Last week I contacted customer care and I was told that till 2nd May, 2009 I will receive the product .
But still there is no response
Really I have been struggling like anything . I have booked on 23rd April, 2009, now it is 40 days, but still nothing .
Is the service, customer should expect from you . I think I have made a very big mistake by ordering through TELEBRANDS .
Some of my friends who were also interested in buying TELEBRANDs product, have changed their mind after seeing my example .
The funny part is the customer pays and he himself gets troubled .
I think if it continues like this I would end up spending more than I have spent for the product .
I doubt whether this whole issue is getting conveyed to upper level of management .
I am planning to FAX all these mails to upper management .
Please reply with a suitable trustworthy response and please call me on the number mentioned below .
Best regards
Narender Vaishnav