[Resolved]  Ticket Restaurant Coupons — Damaged Coupon Replacement

Address: Mumbai Suburban, Maharashtra

Hi,

I am age 47 residing in Vile Parle, Mumbai and working in a Private Company, as a salary component we are getting Ticket Restaurants every month Rs. 2,200/=. Through an oversight some of my coupons laying in pocket while washing, so those coupons damaged.

I tried to use it but everyone has refuse to accept the same, hence i have sent email to help lime email id Assist [[protected]@edenred.com] along with following information:

Ticket Ticket Date
Ref no. Amount of Expiry

428327 50 [protected]
428328 50 [protected]
428330 50 [protected]
428331 50 [protected]
428332 50 [protected]
428333 50 [protected]
428334 50 [protected]
428335 50 [protected]
428336 50 [protected]
428337 50 [protected]
428338 50 [protected]
428339 50 [protected]
428340 50 [protected]
428341 50 [protected]
428342 50 [protected]
428344 20 [protected]
428347 20 [protected]
428348 20 [protected]
Total 810

After some communication they asked to send scan copy of the same to check Barcodes are proper or not, after confirming the same they have refused to replace the same saying you can use at any of our affiliates if they are not accepting contact us from the affiliate itself.
As stated above everyone is refusing to accept the same and if i tried to call but unable to reach them either the calls kept on hold for more than hour or no reply at all.

The amount is small but if we can exchange our currency notes if it is spoiled due to any reason than why and how the Ticket Restaurants are not accepting.

Seek your help in resolving the same.

Thanks,
Deepak