[Resolved]  Today Travel Solutions — Not refunding money / neither giving assured things

Hello, I have been contacted by Today Travel Solution dated 15 July and they made so many commitment for selling their product. After long discussion and taken discussion on email - I bought their product and after which there is no communication from Today Travels. Now after waiting long when i have asked them to give me assured gift, which they have promised during sale of their product, these people are clearly denying and saying that sales team does this kind of commitment but we are not responsible (Please see email below) and neither they are returning my money nor they are iving the things which they have commited - " From: [protected]@todaytravelsolutions.com To: [protected]@yahoo.co.in Sent: Mon 15 Jul, 2013 6:40 PM IST Subject: Promotional Package of Rs 9999/ only Dear sir, Greetings of the day................... We are delighted to inform you about Today travel solutions offer running in your area these days. As per our telephonic conversation, please see below the details of the membership offer: 1. This offer is valid for 4 members. 2. The Voucher will be valid for a period of 12 months. 3. All booking request made has to be 21 to 30 days in advance . 4. Voucher will entitle the customer for 4 Nights and 5 days accommodation in our 4 - 5 star properties in India, Thailand & Malaysia . 5. Promotional Offer is only for selected customers. 6.If book this package today you will be getting 5 years membership and give us 20 references you will be getting galxay s3 , blackberry, dell laptop. Offer Price: Rs.9999 including all the taxes & services. Following are the Terms & Conditions :--- 1. The Resorts/Hotels provided are fully furnished and equipped. 2. You will be responsible for any damage caused to the apartment during your stay and will be asked to pay the resort directly. 3. You will be getting complimentary Breakfast,Lunch and Dinner. 4.You will be getting Sightseeing till 150 Km with A/C cab. 5.You can split this package. Hope you will like this and give us an opportunity to serve you. Warm regards as always, [protected]--- Vimal Sharma [protected] Thanks and Regards, Sales and Promotions Today Travel Solutions " Below email where I have confirmed the things - " From: [protected]@yahoo.co.in To: [protected]@todaytravelsolutions.com Sent: Wed 17 Jul, 2013 12:45 AM IST Subject: Re: Promotional Package of Rs 9999/ only Hi Vimal / Arjun, As per our telephonic conversation , I am summarizing below the deal which we had dated 16/07/2013 - I have purchased this "Promotional package" of Todaytravelsolutions for amount INR 9999.00 and have opted for Dell Laptop (Black color) for which I have to provide you only 20 reference contacts with mobile number, however the gift (Dell laptop) is not bounded for the 20 contacts if they opt or not - any, and also there is no other hidden charges, along with the terms and condition mentioned by you in below email. Please find 20 person contacts as an attachment in text file and please treat them with care as they are my near and dear one. Looking forward for best relation with the Todaytravelsolutions. Thanks, Akansh Upadhyaya +91-[protected] ________________________________ From: "[protected]@todaytravelsolutions.com" <[protected]@todaytravelsolutions.com> To: [protected]@yahoo.co.in Sent: Monday, 15 July 2013 6:40 PM Subject: Promotional Package of Rs 9999/ only Dear sir, Greetings of the day................... We are delighted to inform you about Today travel solutions offer running in your area these days. As per our telephonic conversation, please see below the details of the membership offer: 1. This offer is valid for 4 members. 2. The Voucher will be valid for a period of 12 months. 3. All booking request made has to be 21 to 30 days in advance . 4. Voucher will entitle the customer for 4 Nights and 5 days accommodation in our 4 - 5 star properties in India, Thailand & Malaysia . 5. Promotional Offer is only for selected customers. 6.If book this package today you will be getting 5 years membership and give us 20 references you will be getting galxay s3 , blackberry, dell laptop. Offer Price: Rs.9999 including all the taxes & services. Following are the Terms & Conditions :--- 1. The Resorts/Hotels provided are fully furnished and equipped. 2. You will be responsible for any damage caused to the apartment during your stay and will be asked to pay the resort directly. 3. You will be getting complimentary Breakfast,Lunch and Dinner. 4.You will be getting Sightseeing till 150 Km with A/C cab. 5.You can split this package. Hope you will like this and give us an opportunity to serve you. Warm regards as always, [protected]--- Vimal Sharma [protected] Thanks and Regards, Sales and Promotions Today Travel Solutions " And this from Payement confirmation team - " From: [protected]@yahoo.co.in To: [protected]@todaytravelsolutions.com Sent: Wed 17 Jul, 2013 3:03 PM IST Subject: Re: Payment confirmation mail. Hi Pavan, Thanks and do let me know the courier details for the dispatch of kit and gift (laptop to my postal address) Thanks, Akansh Upadhayaya. ________________________________ From: "[protected]@todaytravelsolutions.com" <[protected]@todaytravelsolutions.com> To: [protected]@yahoo.co.in Sent: Wednesday, 17 July 2013 12:08 PM Subject: Payment confirmation mail. Dear Sir, Congratulations & Thank you for being a valuable part of Today Travel Solutions !!!!!!!! We have received your payment of INR 9999/- for the holiday package . Your package booking id is :- [protected] (Please note the Booking id for future reference.) You will be getting booking form in your Email within 48 hrs. If you need any further help feel free to contact us on[protected] from Mon to Sat. Hope you will like this and give us an opportunity to serve you. Kindly acknowledge the mail. Warm Regards As Always, [protected][protected]**- pawan Singh [protected] Booking Dept. Today Travel solutions www.todaytravelsolutions.com " Now these people are not taking this seriously and saying that you have to get atleast your 5 contacts converted and in that when I am saying that return my money - these people are not ready for that. First thing - They have made false commitment. Second - Rude behaviour and not returning amount also. Consumer Forum Team - Please take serious action against them. Thanks, Akansh Upadhyaya
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Aug 14, 2020
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