[Resolved] Tortilla Roti Maker — Not working properly

[Resolved] Tortilla Roti Maker — Not working properly

U uma from Mumbai, Maharashtra Jul 3, 2009

Dear Sir, I have purchased a Tortialla Roti Maker from Basic Associates Hyderabad on[protected] Customer order form cum receipt no 290). It worked fine for 2 months and subsequently the light is not turning on and the roti's are not getting done properly. We stopped using the roti maker and complained several times to the mobile nos provided in the manual. They keep saying we are sending somebody today /tomorrow but there is no proper response or action on this from their side. these responses are been given even by the Manager ( mr. Subramanium mobile no: [protected] Our personal experience with the roti maker has been bad because of the very POOR AFTER SALES service from the compnay and i dont recommend it to anybody for sure. I would like to take up the complaint to Times of India as well as Deccan Chronicle regarding the above issue. regards UMA Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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J

Johnson Paul

from Bengaluru, Karnataka

Jul 21, 2009

I have purchased a Tortialla Roti Maker from Basic Associates Bangaloreon[protected] Cash memo no cum receipt no 253).It worked fine for 8 months and subsequently .It is not working.We stopped using the roti maker and we tried several times to the mobile nos provided in the manual but it is not reachable([protected], [protected]).Provied your service engineer to our place immediatly

Address
#143, Sipcot Staff housing colony,
(opp lal) Near Ashok leyland MDC
Hosur, Tamil Nadu, Pin no 635126
Phone no[protected]
[protected]

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J

jain kain

from Udupi, Karnataka

Aug 11, 2010

this is a customer named santhosh in bangalore our machine is not working properly need to be serviced whom should i contact in bangalore i[censored] have the technician number please forward it to my number [protected]

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S

Sam m

from Mumbai, Maharashtra

Aug 20, 2011

Hi,

Have purchused a roti maker from pune which is not working properly and also as manufacturing defect, we are following up with tortilla sales guys sence from last week, every day their is a new guy online same story i have to repeat him, he promise that he will send his person. daily i wait after that when i called them they says we are on the way we will come after 10 mins etc.but in reality no one comes at my place to replace or to repair that bloody mashion.
send your service engineer to our place immediatly...

Address
katraj.

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