[Resolved]  TVS Motor Company — Service Support

I had procured a Scooty Teenz on 06/07/08 from Baroda, Gujarat and at present I am residing at Kalol in North Gujarat. I come to know that there is a problem in plate of rear wheel and as per M/s. Sai Motors, Kalol (Dealer of TVS) that part requires replacement. They said that I have to bring my Scooty at Gandhinagar (30 km far from Kalol) because Gandhinagar dealer has no trust on them hence they are not sending required part.

As there is an authorized dealer is available in my local town than why I have to spend time & money for this small work?

Why Gandhinagar dealer is not sending that material on the word of dealer of Kalol?
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Aug 14, 2020
Complaint marked as Resolved 
 
7 Comments

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I am B.Caldwell Nadar I took APACHE 160CC on 03rd Jan 2010.My engine number is 0E4E92180625, Frame number MD634KE4892E79886.(I took this bike on my brother's name Mr G.Felix Raju).I am not satisfied in TVS show room service(Sneha Motors in Kowliguda).I did my first service on 30th Jan 2010 after finishing my service while driving I found my wheel alleigment is not proper(At the same day).
In the same way I did my 2nd service on 20th Mar 2010 (Sneha Motors in Kowliguda) I had same problem of wheel alleigment in addition to that my ENGINE ON/OFF switch is not working (At the same dayof service).
What is the solution for this.I cant belive TVS show room service.Totaly my bike has run 1800 KMS only I have given my bike to change oil two times to your show room, now I am having a dought that wheather they have changed oil or not.

Regards,
B.Caldwell Nadar,
G.Felix Raju,
Hyderabad.
PH-+91-[protected].
+91-[protected].
+91-[protected].
I am Ramesh Kumar.A i took APACHE 160CC on 09th July 2010.My chassis number is MD634KE46A2F84639. my engine number is OE4FA2294904.I am not satisfied in TVS show room service.(LOTUS TVS COIMBATORE).until today(6th service) am furious on the service...I am told some compliant but they are did not solved my problem.
What is the solution for this.I cant belive TVS show room service.




Regards,
Ramesh Kumar.A
Coimbatore.
hi i am Rk Sharma I have purchased Tvs wego Reg. No. MH46 U 6689 on 23 Aug 2013 from Ms Priyanka Motors Panvel Navi Mumbai on cash of Rs.57680/-but some discrepancies have been observed in the transaction are as follows.
1. The first invoice of two receipts given to me was of Rs. 57, 000/- against initial one receipt of Rs 57680/- It was sent for correction in the amount of accessories of about Rs. 680/-
2. Amount for RTO has been taken from me is of Rs.4900/-but receipt is given only for Rs. 3243/-
3. Amount for Insurance has been taken from me is of Rs.1230/-but receipt is given only for Rs. 1142.3/- can any one justify and return the amount back or make me understand
The branch manager has no clear answer and has justified wrongly
My all records are held with the Priyanka Motors Panvel
tvs service in balamurugan tvs is not good.
Customers is not satisfied with their response&service
Dear Customer service Executive,
I am Major R K Mohapatra deputed in abroad under the UN Mission. I purchased a TVS WEgo scooty from Ramya TVS motors, Madras in Dec 2012. As I am away on emergency commitment, I failed to have service of my scotty for last 2 consecutive times. There was a service due on 11 Nov 2014. Right now my family is staying at Jabalpur (MP). I approached on 15 Sep 2014 to the nearest TVS service centre (near Madan Mahal) Jabalpur (MP). They refused to undertake the service and told that it will be charged for any machinery faulty found with . It is a matter of great concern that a gap of only 5 days even not considered whereas a consumer has to undergo harassment . It is against the credibility of such a company . Your service centres must have a humane considerations for different problems. May I request to consider the case and allow to undergo service in authorized centre at Jabalpur under confirmation to my email id as well as issue direction to the authorized dealer of Jabalur TVS service centre .
To
TVS service manager
sir i have tvs spectra scooter which i had purchase on 1995 the first 4strock scooter
let me tell u still its a best scooter till date
but sorry to say my scooter is laying in garrege from past 3 yeare because non availabelity of spares
company has sttop mfr. of this model spectra
at that time 1995 i had spend near about 40 t0 45k for this scooter wt. to do now
i request tvs motors to look into this matter as soon as possible and suggest to re launch same vehicle again
as i was getting milage of 60 km/ltr at that time
From : Anish c shah
Hyderabad
cont: [protected]

Tvs mopaid

Hello Sir I am not getting mopaid signal indicator from 1 years in vasai and I think this is very big issue.
I request you if you can arrange mopaid signal then it will be good for me.

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