[Resolved]  TVS Motor Company — regarding the membership of tvs miles and smiles programme

I HAd become member of tvs miles and smiles programme on 16 August 07 and on it was written that the membership is valid upto two years from the date of enrolment but when i went for servesing of my vehecle on 24 april 09 the tvs showroom people told me that the membership ends on 1 jan 09 but on the booklet it is clearly mentioned that the membership is valid upto 2 years from the date of enrolment so plz help me.
my menbership number is AA06988
and i do have the booklet and my membership card
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Aug 13, 2020
Complaint marked as Resolved 
 
2 Comments

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I have recieved massege from from TVS about divali offer to REFER someone for TVS motors.
in the it is said to send message "REFER" to 56677 . I did the same.

But i recieved reply from 56677 that my mobile no. is not registered in in the system n contact TVS SMILES. S. kindly do the need full. my mobile no. is [protected].

Thank you
Renuka Pandey
Hi TVS MOTORS,

I m one of your customer because, I have purchased the Apache RTR 180 bike in July 2009 from binsar automobiles in Durgapuri. My bike engine number is ‘0E6E92000340’
Now I facing the problem, in the front tyre of my bike the air is leaked between rim and tyre and due to tubeless tyre tube is not there in the tyre and if tyre setting is wrong then air is leaked. And this problem is running from one month and I m totally frustrated from the service centre services because I m unable to ride the bike and daily traveled through local and due to this I face more problem.
And even I booked the complaint in service centre on 20 nov 2010 and they kept my bike tyre and they gave me the complaint slip also. And my Complaint slip No is 4936
I m continuously contact with their service manager ‘Sanjay Yadav’ since one month. After more discussions they said that u give your tyre and then I booked the complaint but there is no use of it. And there is no new response from their side. Every Time they say that their service boy is not come in office when he comes then he will see the tyre and then any solution will come.
So, Please tell me, is the service centre depends upon only one person and If there is some problem occurs in your product then you don’t give any solution.
Now, what I do with my bike because it became out of service.

Thanks
Pratul Goel
+91-[protected]
[protected]@gmail.com

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