TVS Motor Company Complaints & Reviews

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Respected Sir,
i have purchased a tvs sports city bike from "radhe motors" on 5 november 2010. The dealer promised me to allot vehicle number within 10 days after purchase but till now i have not received my number.
already near about 3 months has passed. In all this time duration i have called them at least 50 times but they kept saying that they will provide me my vehicle number on this day that day.
Due to their unprofessional and careless service i have suffered 3 traffic fine because my bike has already run 1500 kms. but due to no number on number plate traffic police has fined me.
I have really disheartened by "radhe motor's" attitude and now i have no choice, so as a last option i am requesting you please do me a kind favor and take any strict action against this "tvs motor dealer". i'll feel greatly obliged if you will help me as soon as possible.
Wating very hopefully.
Thanks and lot in advance.

Your's fatihfully,
Murlidhar prasad gaur,
office no 6, I'st floor utkarsh plaza,
opp shanichar temple, jodhpur,
rajasthan.
mobile no. - [protected].

I have purchase TVS apache 180 one year back. Since I purchase this bike, I am continuously getting some vibrations in bike engine and also have some problems in clutch set and electronic panel. I am continuously telling service centers about this, but they are not able to rectify it. I am exhausted because of such cheap quality manufactured by TVS and worst service provided. Kindly help me on this....

I bought TVS apache from J.Kay TVS, puducherry..
Since the very first day i am feeling bitter for purchase the bike. The second day of my purchase, i found etrol was overflowing and the gear shift was not smooth. After some days, my accelerator cable got cut. I feeling full vibration in the vehicle when it crosses 50kmph. My handle-bar play also not smooth at all. Within 10 months my break disc also found to be wierd.

Acutually i went to by some HERO HONDA product, as i was one of the happy customer for more than 5 years. But when i went to book new vehicle, they told that i will take two months to get the vehicle. But when i went to buy TVS, the next day they delivered the vehicle. This is how i got into the tray.

I recomment never buy any TVS products and waste your money.

Victor Jagaraja.T
Pondicherry

Sir,
I purchased my bike TVS Apache RTR 160 bearing Reg. No. DL 4S BL 3830, chassis No 31205 (Engine No 32577) from SK Traders, Tilak Nagar, New Delhi in first week of November, 2008 and have continuously been getting servicing/repairs from time to time as and when due from SK Traders Service Station, Mayapuri A 50/1, Industrial Area Phase-I, New Delhi-64 (authorized service station) but I am sorry to say that I have never been satisfied with the service/repairs of bike. Every time they used to leave one or the other fault pending with the excuse," the particular part is not available at the moment, come some time later for the same, it will get set automatically within a day or so, it cannot be adjusted/set at the workshop, get it done at your own locally etc." I also suspect that the staff at workshop is also using second hand spares which look like new and charging for new. They also transfer parts from one bike to the other and charge stealthily from the one customer and putting the other in embarrassment by compelling him to get the spare changed. As and when a feed back was asked for from me telephonically by TVS customer care/service station for the service "Satisfaction". I always said " No, I am not satisfied" and in reply I often hear, "Sir, please visit the service station, we will get it done". But when I visit again, waste the whole day for a small thing and even finally come out dissatisfied. TVS Company must have realized decline in demand of TVS bikes in the market. If not yet, the day is not far when the TVS bike will vanish from the market as poor service by the dealers/service stations is tarnishing the image of TVS. As on date, I have the following problems :-

1. Body of the bike below / beside the battery is quite rusted for last around one year and nothing has been done by the Service Station in spite of repeated visits but charged for every visit.

2. When the speed of bike goes beyond 50 km, there is a peculiar sound, bubbling in the rear wheel and it is felt that some heaviness/jamming is there restricting the bike to run smoothly (Makhan ki trah). This problem is for last more than one year and nothing has been done by the Service Station in spite of repeated visits but charged for every visit.

Kindly do look into the matter and get my above problems rectified on Priority without penalizing any further charges please. Some policy/orders may be framed and implemented in letter and spirit at service station strictly to avoid embarrassment to the valuable customers.

Thanking you,


With regards,


Subedar Major Krishan Lal
T 1/5 RR Colony near DK II
Delhi Cantt. New Delhi -10
email : [protected]@yahoo.com
Mob : [protected]
19.01.2011

Dear Concern,
I Purchased a bike tvs star sport year 2009 nov,for tvs ageny ghaziabd ram nager,bike has given me lot of dissatisfication due to so many problems in the bike.
in the past 14 months my bike stayed in service centre more i have driven till now it has done approx 30,000 kms,
from the first service the problems started regularly like misfiring, engine switches off while running, engine nosiy, pick up etc.
once the service engineer from TVS Motors Hosur Mr. pradeep tyagi had visited the service centre, i have shown the bike to the gentle man he had promised to look into the service histroy of the bike, and rectify all the problems but nothing is happened

my cell no is [protected] plz tell me how can i do plz do asap

I have bought TVS WEGO on 21 Dec 2010 from a VARIYAN TVS, Pune.

The details are :

Registration number : MH12 GM 8781

Dealer details : VARIYAN TVS
273/5 , Near Green Park Hotel, Opp Kumar Elixir,
Baner Road Pune 4110045 Maharashtra.

I am absolutely unsatisfied with the vehicle in terms of basic performance. Since the day I have bought this vehicle, I have faced numerous problems. Startup issues, bike stoppage without accelerator at the signal, Pick up problem after driving certain less than 300 kms.

I reported the problem to the dealer and asked for a replacement bike considering this is as faulty peice. Bike is just 25 days & 600 kms droven.
Dealer refused to replace as registration was done, but a faulty peice can only come into notice after someone drives the bike.

Can someone please help as to how should I take this forward and how can I get a replacement peice?

Respected Sir/Madam,

I have purchased a TVS Bike- Apache, 10/05/2010(SAINI MOTORS, BAHADURGARH), and from the time i have purchased, i am facing more problems in my bike such as huge vibration, Vobbling, Engine problems .in that engine problem has not been rectified and the vibration is not yet rectified for these days.alomost three free services has been finished and the service engineers of the showroom, where i purchased the two wheeler are unable to solve the problem.due to this vibration, i am unable to ride my bike for a long distnace, which is leading to a heavy pain in my arms and to my shoulders.i have complained regaring the vibration to the Show Room Manager Territory manager- SAINI MOTORS.and he is using abusing words just like ma, or bahan. and he is not accepting the compliant as he is from TVS.what should i do now? please assist me in resolving this issue.

They are charging very huge charges for parts.



Pardeep Dahiya
# [protected]
# [protected]

HI,
I have taken a Bike TVS Wego in Navratri ie in Month of October. Bike Number : MH-12 GH 9241
Few days later i found a Play in the front handle, I went to Dealer he asked me to give the bike for Servicing , I left the bike to dealer after a month., , when i came back , he didnt do anything, the problem was not solved, after debate, he asked me to leave the bike for 8 days so that he will send it to Main Dealer Or Company and get it serviced., I left the bike with Him on 26 th Dec,
After follow up i found the showroom to be closed permannatly, i searched for few contacts and a Mechanic responded that you will get the bike, after lot of debate and problems he came with a bike in Pune City, , the Bike had lot of scraches, the silecer was welded?(dont know why?), the mechanic says "I dont know, I am not the responsile person", I even called the TVS customer care, they said they will call me within 24 hours , No Response from them,
I dont know what to do, i went to police , they said we wont write a case onthis,
now i have fair doubt that they might have misused my Bike and might have changed / damaged the original parts
I request you to respond to this Email on , [protected]@in.ibm.com/ sonar.[protected]@gmail.com
Contact Number : [protected].

tvs showroom in ahamedagar , near zopdicanteen, A.nagar. Stat.maharastra. my complant is my wego daily servecing in this showroom , but i m not satisfaed in workars . They workar not good job in this shoroom .
TVS m.d. please admeted the my complant .

hi
i m from mumbai, i leave my scooty for servicing in Kapoor automobiles pvt Ltd regularly ...
they are not carrying out the services properly now a days....
sometimes they used to say that machines are not working fine so we are not able to wash your scooty,
sometimes they say that mechanics are not available.
since last 4 days there is no proper response from the tvs workshop...

Hi, I am another victim of TVS authorized Service Center " FAST BYKE", Mathikere Bangalore. I had purchased Apache RTR180 From FAST BYKE, Mahikere Bangalore. I was fully satisfied with this motor cycle. I had give for the regular 3rd servicing after 5K KMS. I was not having any issue with the byke before service. But after service we are facing lost of issues. I went to service center and I explain those problem to service center guys, he told come on next day we will fix this problem, I went to next day they repeat same sotires. and he told leave your byke here and we will give you next day afternoon. I had taken half day leave for this problem.

I want to tell that TVS is making good byke, but in their service center they don't have skilled Byke Service Engineer. They will make your good byke to worst byke, be carefull like mine.

I am very disaapointed now, what to do? Shall i go for private mechaninc. If any one know some good skilled mechaninc or good TVS Service Center, pls let us know on [protected] or [protected]@gmail.com.

Regards, Arun K

Hi my name is RAMESH Kandhari,,
I purchased TVS WEGO from mahalazmui auto at thakarnagar char rasta,,
but that showroom has closed for foreever, in the mounth of december. 2010
i a riding problem witht the TVS wego, after a good run my wego bike engine get shut down and I am not able to start my vehicle ,,
I told two times to the mahalaxmi auto ar thakarnagar char rasta ,,
but they give me only promises , and mahalaxmiu auto is shuted down from thakarnagar char rasta
then I went to the main showroom of the TVS dealer name mahalaxmi auto at isanpure, nr jaymala busstop, maninagar,
I talk witht the manager and the main person of the serive manager but they refuse to help me just give my vehicle back after one day and said that I am not gone to face the problem once again but ,,, same problem has raised again,,,and
just i need help some who helped me to replace my vehicle ,,,
I gave the wego for the service time to time even thought I am facing the porblem last three mounts starting from the purchasing date ,,,
if someone who is able to resolve my problem than call me on my number

[protected],, [protected]

I bought the motorcycle TVS APACHE 160 RTR near about 9 months ago from Arya Motors(TIN no.: [protected]),Aska Road,Berhampur,Dist. - Ganjam - 760001. Now oil from the rear shock absorbers are leaking and it'll get damaged in few days.
I am living in Rayagada now and When I went to S.S Mobike Point(TIN no.: [protected]), JK Road, Rayagada and said my problem, they told that it'll take 3 months to get the new pair of rear shock absorbers from the company and suggested me to get it repaired by paying some money. I can't wait for 3 months and I can't pay as it is in warranty period and I am a working person & facing lots of trouble due to this problem.
The details of the motorcycle is given below:
Frame no.: MD634KE4882B42901
Engine no.: 0E4BA2254695
Reg. no.: OR 07 T 7992

Permanent Address(address given while purchasing the motorcycle):
S.Sumeswar Patro
C/o: K.Jalandhra Patro,
Belaghunta, Koli Street, Ganjam - 761119

Present Address(address where the motorcycle is):
S.Sumeswar Patro
C/o: Sanjay Kumar Panda
Indra nagar 3rd lane,
Raygada - 765001
Mobile no.: +91 [protected]

I recently bought a tvs wego. First 15 days the ride was smooth but after that the front shocker started making noises. At the time of booking they said that wego will give an average of 50 km/l but it gives an average of 25 km/l to 30 km/l. What to do there is no response from the company. please the comany pill if you read this contact as soon as possible. my number is [protected] ( Narender Pal ).

Dear Consumer Forum,

I purchased a TVS apache RTR 160 with Registration no.AS-01-AP-9651 on 11-Aug-2010 from Joyshree TVS Showroom,ABC,Guwahati,Assam bearing chassis no.MD634KE45A2G92752 AND ENGINE NO.0E4GA2303122 OF red color.A few days at second servicing,I compalined of the socket javer of front side to the company servicing people and they found that the pistons of the front socket javer are missing originally at time of manufacture.Meanwhile they promised me to give the same at free of cost within a week.But it has been more than a month,they are not providing me.Whenever I used to call them,they say me to call after a week.
Please help me regarding the same,as I have no way but to approach you.If you need any further details do call me or mail me.My details are as belows.

Regards,
Nazrul Islam
Mob:[protected]/[protected]
[protected]@yahoo.co.in,nazrul.[protected]@stel.in
Dispur,Guwahati,Assam,PIN-781006

Hi Sir
I have buy a TVS Apache from Sharda auto Mobiles, Meerut in the month of June from the month I am facing a problem with my bike but there is no response from their side. the problems are:
i) Back disk break problem, they are saying that we dont have spare parts as it is a dealer of auto mobile. Is it possible that the dealer dont have the spare parts.
ii) Vibration problem: When the speed of bike goes above 40 it vibrate like a mobile & there is no response from their side i.e Sharda motors, Meerut
Regarding these complaints we tried 4 or 5 times to talk to the owner of Sharda Motors, Meerut but they are busy with the phonic call and they don't have a single minute to talk with the customer.
So, we are kindly requested to you sir please go through my complaint. I am very thankful to you if you are able to resolve my problem. We are requested to you that dont disclose the name otherwise that create a personal issue.

With regards
Ankur Rana
[protected]

Dear Sir/Madam,

I bought a TVS motor bike in July 2004 and took loan. All the installments have been very well paid on time.
Reg No: DL-9S N3024
Name: Vakul Agarwal
Agreement No.: OHIE42062690
I am not living in India, so I cant come to your office to collect a NOC. I need you to please urgently look into the issue and release a document for clearance of loan.

Your help will be highly appreicable and thankful to me.

best regards
Vakul Agarwal
email: [protected]@gmail.com
0086-[protected]

I HAD BOUGHT TVS APACHE RTR FI 160 ON 10TH MONTH OF 2009.NEARLY I HAD SPENT Rs.75000 FOR THAT VEHICLE.REALLY THERE IS NO VALUE FOR THE MONEY IN THIS PRODUCT.THIS VEHICLE EMITS BLACK SMOKE WITH IN 23000KMS.I HAD SEEN POOR PAINTING IN THE CHASSIS AND IN SILENCER PARTS.WITH IN THIS 23000KMS I HAD CHANGED CHAIN SPROCKET TWICE AND SERVICE DEALER ASKING TO CHANGE THE SAME FOR THIS SERVICE.

WE ALL KNOW THAT TVS HAS A GREAT SYSTEM FOR EVERY THING AND I REALLY WONDER HOW THESE TYPE OF PRODUCTS AND SPARES COMES OUT FROM THEM.

V.SUDHARSAN
[protected]

I m one of the customer of TVS Motors because, I have purchased the Apache RTR 180 bike in July 2009 from binsar automobiles in Durgapuri. My bike engine number is ‘0E6E92000340’
Now I facing the problem, in the front tyre of my bike the air is leaked between rim and tyre and due to tubeless tyre tube is not there in the tyre and if tyre setting is wrong then air is leaked. And this problem is running from one month and I m totally frustrated from the service centre services because I m unable to ride the bike and daily traveled through local and due to this I face more problem.
And even I booked the complaint in service centre on 20 nov 2010 and they kept my bike tyre and they gave me the complaint slip also. And my Complaint slip No is 4936
I m continuously contact with their service manager ‘Sanjay Yadav’ since one month. After more discussions they said that u give your tyre and then I booked the complaint but there is no use of it. And there is no new response from their side. Every Time they say that their service boy is not come in office when he comes then he will see the tyre and then any solution will come.
So, Please tell me, is the service centre depends upon only one person and If there is some problem occurs in your product then you don’t give any solution.
Now, what I do with my bike because it became out of service.

Thanks
Pratul Goel
+91-[protected]
[protected]@gmail.com