[Resolved]  TVS Motor — Poor Service of TVS Motor company dealers at Erode Lotus TVS

Address: Erode, Tamil Nadu

This is with ref. to a TVS Scooty Pep+ purchased thru your Dealer Lotus TVS at Erode .The vehicle has gone thru 3 free services as per manual and have done 1 paid service. The details of the service done with date & KM is given below


Registration no. TN 33 AP 7369

1st Service - 29/10/2009 - 429 Kms
2nd Service - 29/12/[protected] Kms
3rd Service - 05/04/[protected] Kms
4th Service - 03/07/[protected] Kms

After the 1st Service, I found that there was a sound eminating from the engine. I drove the vehicle for same time but he sound would it go. In the 2nd / 3rd free service and in the paid service I have been strezing and making sure to voice complaint but to no avail. The manager & the supervisor at Lotus TVS Service are not even bothering to listen to the problem.

It is due to this indifferent attitude of your dealer Lotus TVS service that I have lost faith in Brand TVS.

It is my sincere request to you, to look with this issue & resolve the same and ensuring that I regain my confidence in Brand TVS.

Thanking you

Moorthy
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Aug 13, 2020
Complaint marked as Resolved 
 
1 Comment

Comments

der sir,
my name Rajendra B Jagtap iam purchse tvs star spot date-19/10/2009,
Invoice No I/PG/2483, Challan No I/AC/1301 bike service only 4th
my bike engine poblem im submit youar service centar job No.4842
Bike No.MH 15 CL 5148 sir MY Bike engine warranty max 3yers
your supviser sepk EST COST 1000abov and Bike receiv 15days abov
sir pls telmee iam pay your Bill and wait 15days

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