TVS Motor Company Complaints & Reviews

Sir/Mam,
I have puchased TVS apache RTR 180 just a month back from Tanya Motors. At the time of purchasing there was a yellow spot at the front tier matgard of my bike. & the dealer Mr. Sharma (Tanya Motors) given me in writing that he will change it when the part is available. But today when i went to him to change the part he said that he will not change.
So Please take a serious action against the dealer.

Thank You
Akash Gupta
+91-[protected] , [protected]

This is reference to services provided by the company ADITI TVS in sector 10 noida. the services provided by the company is patehetic. i gave my bike for servicing on nov 15th, it was my 9th service, what the company did was replaced my original working part that is right hand ignition switch to the older non working one. i got my bike checked before submitting it to get serviced and then also they gave me a call at evening that my bike's righ hand ignition switch is not working, which was working properly in the morning before giving my bike for servicing.
i complaint this to the owner mr arvind as well but he instead started blaming on me and not his mechanics. the manner he spoke was really arrogant and disgustful. I would request everyone not to give bike for servicing to ADITI TVS. the services are really bad and this is turn makes the product of TVS company have a bad name in the public.
At last i bought it from CASTROL Bike Zone and got it fitted.
it is not the first time it happened, every time i gave my bike for servicing something or the other part which was working properly earlier got damaged and replaced.
The owner Mr. Arvind is also not cooperative and instead says that we don't issue any guarantee certicate that the part which was working before servicing will remain the same till it gets serviced.
Pathetic and very pathetic service is provided by the comapny, instead you can do the servicing of the bike yourself rather than getting it done by the ADITI TVS.
This company will make the product of TVS company have a bad image in the public

This is to bring to your notice how lethargic your attitude has turned out to be . I am not sure how far this complaint would be taken seriously , however I need to express my anguish .I had given my Apache Bike for Service on 28 Nov 2009 and they gave the Bike on 1 Dec 2009 . They gave it back informing that the Battery needs to be changed and they don’t have the Stock .I need to tell you that the Service was absolutely Sloppy and they Charge Rs 300 . I am willing to pay not an issue however there should be service and the Foremost everyone should be customer centric .
I had a New battery fixed from outside and the person told that Battery is not charging since a Gadget which charges the Battery while the Bike is running is conked out and this can be done only at the Service Center and which is only 15 min job. Hence I took the bike to your Goodwill Automotive and the arrogant attitude shown by the staff was alarming . They don’t care for the Customers . On top of it they asked the Leave the bike for 1 day . Why should I ? When they have already taken 3 days and this being a 15 min job . Not only me there were 2 other Customers of yours Yelling on Top of their Voice when I went in to take delivery of my vehicle . All your Customers are taken for a ride by this careless and lethargic behaviour . No one is looking at Goodwill Motors, we all are looking at TVS as a Brand and going and ultimately it is TVS Brand which gets Bad name for itself .
For a Paid Service they take 3 Days and Free Service they give it on the Same Day ? Why is this Discrimination . Arent we giving our Hard earned Money . Ideally speaking it should be the reverse , Paid Service should be given on the same day and Free Service should be taking 3 Days.

my bike viberates above speed of 50km per hr. i have been complaining it to tvs speed hazratganj since 2nd service as it is an authorised tvs service centre but no actions have been taken until yet. this niglectance of these agencies may lead to change in brand prefrence of your customers, so its my humble request to you to kindly look towards my problem.

Dear Sir,
I bought a TVS Apche RTR 160 FI in February 2009. The rear disc of the bike is wearied out again. This the fourth time it is happening. the disc has been replaced already 3 times. The disc is still in the warranty period. When i asked the service center people they have been keep on replying badly and the service center name is Ajay Motors, Mysore Road, Bangalore. I expect it to be replaced within a week. otherwise i would need to move to consumer court. I want a immediate reply to this mail.

Regards

Shashidhar.K.B
[protected]

while giving service my apache bike in good self starting condition but while taking delivery after service it was found faulty i asked the dealer regarding this but i recived a very irresponsipile answer from the dealer and deliverd the same faulty condition

here after i cannot get justice from the dealer so i request you kindly replace my self stater and satisfy your customer who loves the bike
i belive that you wil take necessary action on this your immediate action on this wil help me to do my bussiness without mental ageny

Dear Sir,

I have purchsed TVS 100cc Centra VTI in October 2006 from the dealer mentioned below:

Dealer Name : SUBHAM TVS
Contact Person : MR. PUSHPINDER
Address : DELHI SAHARANPUR ROAD, CHHAPRAULI CHUNGI,BARAUT
BAROUT - 250611
UTTAR PRADESH
Phone : 262018
Email ID : [protected]@yahoo.co.in,




From the last one year, i m having a lot of problems with its engine, as it never starts sometimes & sometimes its engine stops when we are on the drive. I have visited a lot of workshops for the same problem but none of them give me the exact solution with this problem. I also visited Delhi TVS workshops but there also, i m not able to find even a single engineer from the TVS who can fix this problem completely. Some says its STARTING COILS are out of order, some says that its CLUTCH PLATE is out of order, some says the problem is with the PISTON. Noone guides me correctly.



Even i also mailed to TVS 5 times for the same problem but they even not respond me for my mails. I m happy with my bike & TVS quality but from the last one year, i have suffered a lot.



I request to the concerned authorities to take the corrective steps against my problem & fix it as soon as possible.



Thanks & Regards:

Anuj Sharma

+91-[protected]

C/o Shri Sri Niwas Sharma

Bijrol Road, Baraut

Distt Baghpat

PIN-250611

Res Sir / Mam
I above mentioned Mr.Mahesh P.Dhage R/o-Anjangaon Surji Dist-Amravati 444705.Sir,I bought aTVS APACHE RTR 160 bike from your authorised showroom,''DURGA MOTORS,AMRAVATI'' 5-6 months ago.Sir,I got a accident on 21st oct 09 within 3-4 days i submitted bike to showroom DURGA MOTORS AMRAVATI for repairing or changing some accessories.But they told me that parts are not available & it took 25-30 days for availability.Sir,I purchased my choice no.4141 but they delaying to give my RC Card till date.Sir,they talk RUDELY & MISBEHAVE with me.
Sir, you take a quick action against them & reply me immediately.Otherwise I will make a complain at CONSUMER COURT.
Yours Faithfully,
Mr.Mahesh P.Dhage,Anjangaon Surji
Mob. [protected]

I have purchsed TVS apache RTR 160 in Aug 2008.
Since 6 month, I am facing one problem that speedometer not working properly. It indicates speed sometime for fraction of second.
I went to TVS service center, they told that we have to change whole kit of speedometer & price is Rs.2400. There is no serviciability of speedometer.
How is it possible?

The dealer Name is given Below

Samarth TVS motor
opp. Vishal E square
Pimpri, Pune

i paurchased apache 150 ,in the bike engine head oil leak found in the second service,the company repaired at their own cost but it is a regular complaint of all the model bikes when i enquired many apache oweners.and also the bike gear shiftting from 1 to 2nd on traffics it is also very difficult .so buying an appache think about these problems.

Dear Sir,
I am Anup Verma and I had purchased a TVS Apache in August 2006 with Chassis No. MD624HE3X62H47080 and engine no 0E3H62046918. After 2 years of purchase, its black coating of silencer has removed. I think life of this coating is more than 4 or 5 years but your quality is not good with comparision of other motorcycle makers. Please see the attached photographs and do need full help. I am waiting for your quick response. Thanks

dear sir,

i having bike apache rtr 160 which is paurchased on 30/01/2009 frame no -md634ke4682n39644, engine no - oe4n82140786=
colour - yellow dealers code- 10471
from tayal automobiles
b 433-436 nehruground nit fbd
dear sir this has reff to our service no 4th on 25/09/2009 code 10471,.when i submite the bike i had clearly mention in jobshhet tht ( digitel =
meter is not working properly )some time shown low petrol and suddenly full=
, mr perveen(service engineer)assuered to me tht your bike problem i.e =
digitel meter,esclater tihgt ,wheel chain lose will be resolve eod ,=20
but when i got my bike tht day i had told tht digitel meter is not show=
actual fuel gage even i show to mr parveen.
but they shouted tht they cant resolve this problem . i asked why=
you cant ? they have no answer. he said only you can complain any where an=
d anybody but i cant change or ok this. istly i waana to get informed to yo=
u after tht i will do consumer court or legal help.
but my first and last request to you tht plz resolve my problem and =
never take such a stupid worker in your site . i also dont know his name
another senrvice maneger in your showroom. he also tell tht company never=
repalce any part for warrenty and out warrenty coustmer .
dear sir i wanna ask to you tht how it could be possible . i m also =
in service centre ( motorola service centre) we alsodeal customer we never =
lose our tempered and know who is customer for me.
so plz resolve my problem and take action against your service engin=
eer( mr parveen) so tht he can never do such bed temperd against your respe=
cted customer. i hopae better will be done and i always take tvs product an=
d also giv advise for take.plz revert back
thanks and regards


abhay partap

mob no [protected]

I bought TVS Teenz Electric on 2nd July 2008. Since from the very begininig here was charging problem. The vehicle never completed 30 kms in one charging. The position was pointed out at the time of service but your Chandigarh unit i.e CMPL Automobiles Private Ltd. / Ekam Auto
Pvt. Ltd. Panchkula put off the issue on one pretext or the other. When it was repeatidly complained they replaced the charger but actually it was not replaced or some defective peice which only worked for a month. By the time warranty period of one year was over.Since the defect of charging the vehicle is con.tinuing from the date of delivery, the problem is deemed to be covered within the warranty period. The company is therefore liable to replace the charger at the earliest.

MOTOR NO: OLIP72005542
CHASSIS NO: 1782CO2763

We have purchase Barcode Printer of TVS Model No.T9650Plus, LP44BP, Serial No.[protected] 12 months back giving advance payment to Easy Infosystem, Kolkata for one of our Hobby & Craft Store at Kolkata, Cutie Pie (India) but till date they not installed the same at our store. We have made several complain to TVS & their dealer M/S.Easy Infosystem, Kolkata but they are not co-operating with us & our works are hampering very badly.

Please do the needful in this regards & help.

Thanking you,

AJAY HARLALKA

I am facing some problem.The speepometer not working properly.On drive the vehicle have not balance properly

Hi this is Ennan i have bought the TVS Apache in the month of may and withing 2 months or so the disk plate is scratched with the service being done on due date the service center at wanorie pune is not gioving me any help what so ever, I also called and complained at the TVS customer care there has been no call from them for this as well.

sir/madam,
i've a tvs vehicle (victor-glx-125cc) and i've giving my vehicle for servicing to Aditi motors, noida(A authorised dealer of tvs-motors)..they returned my vehicle 3 hrs late as per commitment and charged around Rs.1650/-... but just after 10 days of servicing..my vehicle is having big problem.. it's not even start ..and i'm facing a big problem regarding this...
kindly help me out...and suggest what to do...
yours truly
DEEPAK SAHU

Hello,

I have purchased TVS fiero 150cc. From the very begining I have been telling the service enginner from the showroom and the Person encharge form the company that my bike is making a loud noise. i even brought to their notice that the oil is leaking from the engin.
But they always have been telling that its normal .. and we will repair and give me. Its been 4 years now that I have been taking to them and still giving me hopes that it will get repaired. they have even replaced the full engin with the connecting rod. but still after few months the bike starts giving me the same noise. Now i am scared that agian the rod will break.
I have asked for a replacement of the bike, but they said its not possible. What to do now ? Is there anyway to get them take the bike and give me a replacement?

regards

Tadeu

To, DATE 17/08/2009
TVS Motors Company

I have purchased tvs flame 125 cc from shri chodhri tvs 140 kutcheri rod etawah (u.p.) 206001 on 16 /06/2008. my bike’s silencer is not working properly for last 5 months .I have informed the service center but they are not taking interest to my compliant. I have ask them to repair it couple of times but they make fake commitment .
My bike has not been repaired till today.
This is the final information for you otherwise I will do legal process


With regards
Satya prakash kulshrestha
298 ghatiya azmat aji etawah (u.p.)
Mo. No. [protected]

DATE OF PURCHAGE 16/06/2008
ENGINE NO. OF6C81010561
CHASSIS NO .MD625DF6681C10329
REGISTRATION NO. UP75 K-2390

I bought this bike on Dec'09 from routaray motors at Angul in Orissa; before the first servicing i noted the mileage around 68km/hr.Now 5th servicing has completed and the mileage has gone down by 55 km/hr. I know that the servcing done here is of poor quality; so i showed it in cuttack but of no use. I too own a suzuki samurai for 12 years but it is in nice condition as the servicing is done in sai motors at jeypore in Orissa. It is quite difficult to carry all through the way for servicing. Apart from this the servicing centre always run in short of spares; as the manual recomends for tru4 engine oil, they never keep it instead they use servo engine oil.My problem is increasing please help me out of this problem.