TVS Motor Company Complaints & Reviews

Sir I have purchased TVS STAR CITY ES Motorcycle from M/s SAGAR TVS Co. Nani Daman in year 2007. Having Its Chasis No. MD62NF1471L09670 Engine No. AF1L71005071 Model 2007. Red Colour having Daman Registration No. DD-03-D-7931 of TVS Motor Company.
I have taken Loan From UNION BANK, Daman. After repaying load amount when I go for collecting RC Book form Sagar Automobiles. I found Your Stamp put on My RC Book, which is by mistake of Sagar Automobiles. Now Sagar Automobiles not helping me for this correction. and hence My HP Cancellation is still Pending. I Request you to give NOC for the same and help me.

Once again I Inform you that this was happened only by Mistake, eventhough U check the above Motorcycle and Owner. i have got HP Cancellation Letter from Unio Bank, but due to faulty RC I can't.

thanking You, My Mobile No. [protected]

Dear Readers,


I had bought a Wego in April 2011 from Skanda Motors, Hanumanth Nagar, Bangalore and was pretty happy on my decision as I had taken the decision after going through various good reviews of TVS
Wego on various social sites. But after my first service of the vehicle, I have been facing various problems since.


* Self-Start Problem: My Self-start button started giving after a week of my first service and was not responding. After checking with my dealer for the same, it was told to be fuse problem and they fixed it after 1 day of my vehicle being held by them. But they forgot to wire with rear brakes and have to live with it for a week after which gave it back and they said it was short circuit king of wiring problem which was fixed. I was all smile again, but didn’t last for long.


* Air Lock - Accelerator Problem: After 3 weeks on after 1st service, I had started getting issues with my Accelerator in the vehicle. It was said to be air lock issue while driving the vehicle. After after 3 services to fix the issue, still it remains. Skanda motors, Bangalore tried their best to get this fixed but looks like they don’t have capable Mechanics to handle the servicing of the vehicles. My vehicle stops responding to Accelerator for some moments while driving for a long distance. Problem is all of sudden when you are driving at good speed, My vehicle stops responding to the acceleration and comes to complete slow down or halts up completely (Some time turn off as well).


My vehicle is still in warranty and I wish I could get the vehicle replaced.


My only advise is don’t go for TVS Products. They are completely Unreliable nad non trustworthy.



-Mukesh.

I have recently bought a TVS Wego about three months back in the month of March 2011.

Engine no. is OG4BB1108179. Chassis no : MD626AG48B1B03908

Registration No. : DL4SBX0227

I have bought this vehicle from a retail shop called S.K. Traders which is located at Mahavir Enclave New Delhi .

I am absoluetly unsatisfied with the vehicle in terms of basic performance. Since the day I have bought this vehicle, I have faced nemerous problems. Oil leakage,Engine , silencer and back tyre wheel are became very hot even i[censored] run it for 5 to 10 km at the speed of 40-50 kmph etc.

I have reported this problem several times to the dealer and sevice center too. I have always been given back the vehicle after saying there is some minor problem or so. But the day I take the bike out again the same problems persist.

The last time the bike was serviced at SK Traders Service Station, A 50/1, Mayapuri, New Delhi-110064.
The vehicle was kept with them for 1 day and then given back to me with full assurity that no more problems will exist.
But since 10 days that I got back my vehicle it is showing the same symptoms as before.

This has happenned for the fourth time in a row now. I am now pretty frustrated and I wish that I get a replacement vehicle for the same since it is very much within warranty. I am ready to talk to someone about this issue too, if you wish to contact me. Otherwhys i will keep this issue in consumer forum.
My cell no. is [protected],[protected] and my name is Banashree Dey

I will no longer recommend anyone to buy a TVS bike.

To
The Station Supritendent,
Yesvantpur,
karnataka,
Respected sir i like to give a complaint ,that ur railway staff r asking money for loading my bike in train,as i booked my bike on 3-7-11,my receipt no is-A137620 and my bike reg. no is JH05Z 6324.
I am not receiving my bike till now,plz sir take correct action for that-we people are facing problem.
I wil be thnkful to you if you concern to my problem and take correct action.

Your's Faithfuly
G.N.Chatterjee
ph-([protected])
[protected]@gmail.com

Respected All,

i have purchased TVS apache RIT 180 from Ahmedabad.
but from the purchase date to till i have problem in working of bike.
i get jerk and disturbed in speed.
i had give complain but and take bike 5 time to them service station but they also not get what the problem in the bike.

i already gave consumer court written complain from lawyer but they did not responded it.
so what i do to get back my money or new bike from them .
Please give me your guideline for what to do and not do.
thank you
Regards
chirag solanki
contact - [protected]
email - [protected]@gmail.com

Sir,

I have got an email from [[protected]@directappointhrd.com].
they are saying i[censored] want to do job inTVS Motor Company then yu have to pay 9250/- as a security deposit and after interview this amount is refundable.

please take an strict action against them because many people loses their money.

Rest is given in attachment...........

Thank you

Regards
Sumanta Nandi

Hello,

I am Selvaganapathy Viswanathan from Chennai, I one of the very few who owns the new TVS Apache 180 ABS. This is regarding the Worst service and Worst product I had from GOODWILL TVS, Anna Nagar. I got a new TVS Apache 180 ABS Last Month for Rs 90,000/-. I started having minor problem on the 3 day I bought the bike. I went to showroom to check this issue... they said that's common with the new bike but the issue gone worse and I know something bad is happening. I got a call from a person named kalirasan From Hosur TVS plant asking for feedback of the bike and I reported the same to him and he said there is few modifications they did to the bike and he said he will get in touch with me But that did not happen at all.

Today (07/11/2011) While drive the Bike there was a Metal breaking noise from the bike and all of the sudden I was thrown away from the bike, I just escaped with minor injuries... when I call the Hosur plant they did not respond properly, I call the TVS customer care[protected] they said they filed complain and they gave me no reference number and was told to wait for to receive a call from the management that never came.

*** PLEASE DO NOT BUY THE TVS APACHE 180 ABS FOR THE MOMENT, UNTIL THEY FIX THE ISSUES THEY HAVE IN THE BIKE ***

It saying this not because me having the issue, I just escaped death...I know how it feels. This should not happen to others

we purchased a tvs wego in march 2011
as it happens always sellers made tall claims about product and their services
but all in vain
the petrol tank was leaking it was reported in first free service they done some thinf and after three days it again started leaking
the service centre found that the pipe was not properly fitted so they tightened the petrol pipe
the problem was not solved and finally it was found that the petrol tank itself is faulty and leaking
so in three months time four visits and two free services nearly ten hours wasted in this exercise. how much i lost in leakage of petrol god knows
then now the silencer and engine are become very hot even i[censored] run it for 10 to 12 km at an speed of 40 -50 kmph u can feel the heat at ur feet
i will suggest none to please buy this machine

Start up problem with tvs wego.....mechanic are not aware of this even dealer is not satisfying the customers nedd.......battery is not lasting ,,,,kick and self are dead on every two days....what is the major falling no one knows..........all the customers are highly disoppointed..

Hi, my name is srikanth i bought a TVS WEGO when i was in Bangalore on 25th Oct 2010, at the time of delivery the mileage said was close to 50 kmpl, unfortunately i have noticed 30-35 in the starting days, i have approached the service center in Bangalore they said after the first service the problem will be rectified unfortunately nothing has happened, meanwhile i have relocated to Hyderabad and bought the vehicle to Hyderabad wherein i have given the vehicle for 2nd service the same problem exists..

there was a feedback call from TVS motors and i have raised the complaint - no one cared about it

today 1st of July when i have approached TVS motors on their toll free number [protected] - first there was a guy called Bharat who picked the call was so bad in talking and he was not at all hearing what i was trying to tell him.. it was like "This is Bharat what can i do for you" immediately "is there anything i can assist you on" "Thanks for calling - have a nice day" and disconnected.

he didnt even allow me to talk.. just disconnected.

again i called but no response..

i am planning to approach consumer fourm.. can anyone assist me on the same.

i can be reached at [protected]

i gave my apche 160 rtr for service at TVS service center Towli chowki(MCZ towli chowki) as it had gear problem,and the engineer told me to replace all clutch system costing Rs2000.But the problem was still there even after replacing the clutch system.Then after one month i went to secunderabad centre for same problem(kiran TVS) even they suggested me to replace the clutch system even after i showed the invoice of old service.TVS MCZ towli chowki had cheated me.

I bought TVS scooty streak from authorised show room and service centre named " SAI BABA automobiles, Akurdi pune. The purchase date of the vehicle is 18/8/2010.

Since April 2011 the vehicle started giving starting problem. The vehicle stalls any time and takes more than 30 minutes to start. Upon showing the vehicle to Sai baba auto they changed electrical coil, ingnition and electrical wiring all under warranty. However still the problem persists.


I had taken the vehicle to dealer 3 times and lodged the complaint on TVS company official web site. However the company representative failed to show up but the representative is on contact with me through mobile.

I want the vehicle to be replaced as i suspect some design problem and i am fed up of constant repairs.

Deaar TVS,

I purchased TVS Apache 160 on 5may from (BBB Automobiles) faiz road Karol Bagh.
and i found a problum in my new bike about self start, the self start is not working in if my bike in gear. i facing the same problum from the day of purchasing.

i was informed the same to the u'r workshop people in Karolbagh (BBB Automobiles), at the time of first service and they found the problum is with...

I have purchased my vehicle 17/04/2009. Recently i have noticed some problems in my engine and when i went to service centre, they have told that a small bearing is gone and have to be replaced in engine and it wil cost around 2500. I asked them as it is problem with the engine, warranty should be there. But they are giving reasons like that i have taken bike service from other service providers.

I gave my bike in only TVS authorized service centres only. Now i am confused whether to pay and repair or any other chances of getting under warranty. My bike has run only 14000kms. My contact num:[protected], Nagarjuna Reddy. Vehicle num : KA03HE4031

Dear sir,
I bought a tvs apache rtr180 on 21Dec 2010 from SK TVS mohan garden, uttam nagar. New delhi. The byke is making an unwanted crackeling sound on accilerating it and the front part vobnles and vibrates on going above 50km/hr.
I have complained it to the dealer and service centre several time theey tried to do it but were unable to help. Finaly they told me this problem is woth every Apache 180 rtr. However i have checked out other bykes but they dont have any problem. And tvs is not ready to accept it.
Where rtr stands for racing terrain revealed i cant race because of thos loud unwanted sound.
Byke registration number is DL 4S BL 9700
CH no. MD634KE61B2A43002
Engine no. OE6PA2066616

Regards
Radheyshyam Keshari
email- robin.[protected]@gmail.com
Phone [protected]

I am an owner of Apache rtr 180..I bought this bike on[protected] the secound day the front shockobsorber leaked..I told this to the dealer from whom I bought this bike..reply was shocking he said
it's my fault I might have hit the bike somewhere..I was not expecting this from a company like TVS..anyhow i amanged to make mysel[censored]nderstand...but the next problem was totally unexceptable..I went to the TVS dealer to get my bike serviced on(first free service) on[protected]...after my bike got cleaned and washed I discovered few small spots kind of thing on the front mudguard and on the fule tank..later on I came to know that those parts were loosing colour...it was just the 7th day scince I had this bike...beleave me sir I have lost all the faith I had on your company..I immediately told this to the dealer J R classic automobiles which is in Adchini. New delhi..the supervisor told me that he is not authorized to change these kind of parts with the kind of problem I have with them..he said I will have to come on[protected] to his service center again..because that's when an ingeneer from TVS motor will visit his workshop and he is authorized for making such dicision...I am alredy an owner of Bajaj Pulsar 150 scince 7 years now and I never I had problem like this with Bajaj..if I had any problem it was resolved then and there by the dealer of bajaj...I was told by the dealre J R TVS that these are the small issue and it can happen anytime..but sir put yourself in my shoes then you would feel the pain of being robbed..that is how I term this situation...I would request you to please resolve this problem as quickly as possible.
Engine #0E6AB2078817 Chasis #MD634KE62B2B53721
E-mail: [protected]@ymail.com

I gave my TVS-Apache rtr160 to Brilliant motors service center,Rajakilpakkam, East Tambaram, Chennai.
First off all they won't pay attention to customers. After service when I checked my bike, then I found out that my Tool Kit, First Aid Kit and my Vehicle papers were missing. These were there under my bike seat before I gave for servicing. They took out my belongings and they didn't keep them back.
When I informed them about this then they told that they might have misplaced my belongings and they are not able to find. They were treating me very badly.
Now if you are taking something out of my bike then won't you put it back ?? Is that what you do with other parts also ??

I want my tool kit and medical kit back and i want to have some compensation.
Below are the details :
Model - TVS Apache RTR160 Hyper Edge
Color - Black
Veh No - TN 22 BQ 4739

Service Center address : Brilliant Motor Service Centre, No. 1, MGR Street,
Velachery Main Road, Rajakilpakkam, Chennai-600073

Hello. This is Amit Kumar Sharma. I purchased a TVS Apache RTR 180 on 17.08.2010. The was very good at starting. But From the last couple of month i have been suffering from Jerk Pick Up. I went 3 times to the service center but they are unable to sort out the problem. They changed the carburetor but it is still same. the mileage is also very low. When i start the bike, it moves so slow. My bike is in 4 RPM but the bike speed is less than 13 KMPH. Why did i purchase the TVS Apache. There are still good bikes in the market. i will suggest all of you to not purchare TVS Apache RTR 180.

03/05/2011
Chennai
From:
Uma.S/Siva.S
# 15 Chockalingam Nagar,
Off AGS colony 4th Main Road,
Velachery, Chennai-42

To,
Ramkay AGENCIES
TVS Dealer
1, Ist Cross St.
Kasturiba Nagar
Adayar, Chennai - 20

Dear Sir,

Sub: TOTAL DISSATISFACTION OF VEHICLE DELIVERED TO US & SEEKING REPLACEMENT/REIMBURSEMENT.
Ref:
Subsequent to your Quotation No.6772 Dt.15/03/2011 and our Purchase of TVS Wego(Brown) bearing Reg No. TN 22 BP 9704 Carrying Engine No.0G4CB1129735 / Frame No. MD626AG43B1C27312 handed over to me on 18/04/2011, we found the vehicle to be totally defective and unfit for use for its purpose it is meant and sold for.
We are extremely disappointed and are in stage of great mental turbulence post purchase of the vehicle when we continuously experienced Auto switch Off the Entire Engine and thereby vehicular movement frequently even at continuous accelerator(Full throttle).
Me and my wife both holding valid driving license for 2-wheeler as well as for Car are experienced drivers and preferred this vehicle for various reasons
Vehicle switching OFF was reported at your sales office first on the day of Registration for rectification, but was not taken care off. I had also informed the lady calling me from No.[protected], who was collecting feedback on the vehicle and sales personnel cooperation during the process of Purchase, where I pointed out the issue of switching OFF during driving. Although delivery scheduled for 15/04/2011 was not done due to time constraints and second vehicle shown for Test drive was found Physically defective on its front Brake lever and scratches on Body & subsequently next day being Inauspicious followed by Sunday we collected the vehicle on 18/04/2011-Monday afternoon.
We left the vehicle back after pooja on Tuesday (19/04/2011) at your office we informed the switching Off while raising the accelerator It was left unattended.
Post its regular usage from Wednesday -20/04/2011 I had come several times at your premises and cried out my sufferings and feelings on the defect and hardship. It was a moment of embarrassment and huge agony at mid of Roads when vehicle use to stop on busy Road and people abuse and shout. This has been very disturbing affecting my professional life as well as personnel life where for no Issue of me I had to face the consequences of public at large. Being educated and earning due respect in the society this has brought shame to me.
Several rounds of persons inspecting and testing made interim arrangements and said it has been fully taken care off but not actually.
Finally I was told to leave the vehicle for a day at showroom when we could elaborately look into the issue; I had left on 30/04/2011(Saturday) with the sales Manager.
True Agony Now, Post collecting the vehicle around 20:15 hrs after me calling and confirming the readiness, I drove the vehicle barely few hundred meters when it halted once again on Velachery bye pass Road – Opp to Sri Krishna sweets. I had immediately seeking assistance called numbers [protected] – which reported switched off and landline – 22554993 for 10-15 times when it was also unattended.
Presuming lack of fuel, I had strolled with the Vehicle till BP bunk Opp Murugan Kalyana Mandapam at around 21:15 hrs filled up for Rs 100/-
Even post the same; the Vehicle did not Switch ON after several attempts by Kick Start/E-start/With Choke On/Off also. At around 22:00 hrs all alone I had to stroll again back home fully exhausted pushing the vehicle for parking it at home.
Next day(Sunday-01/05/2011) I had tried switching ON, but failed and took to nearest Mechanic shop, where he neglected to touch commenting the issue is unique and if he mends it will be case calling Null & Void of warranty.
So I had to return back home to keep it parked back without using it, when my fear and Mental status broke out completely and wanted to bring to your organization notice on my dissatisfaction
My regular Commuting to Office has become tedious without the usage of the vehicle now.
The purpose of this letter and intimation is to portray my hardship in wriiten words faced all these days, so that on consumer grounds I take it up further,
If I am still left unattended by not compensating economically for all additional expenses incurred and reimbursing the total amount of `53869/- paid by me.
Looking forward for your confirmation and cooperation at least during the hand off on Moral grounds
Thanking you
Yours Truly.

Siva.S
CC:
1. Ramkay TVS – Velachery-by Self
2. [protected]@gmail.com
3. Consumer complaints. in

poor service
i have purchased tvs scooty & star sport after few days their is a lot of problems like :-
1-self start not working.
2-poor braking.
3-sound in handle.
4-bubling in rim.
5-voice in engine.
6-drum springs broked.
7-some times not start.
8-engine peobelem