[Resolved]  Unitech Unihomes — NON PROVISION OF REQUIRED PAPERS

I purchased a floor from M/s Unitech Ltd. (Unit No. 0018A Block –B, Floor-01- NRUH UNIHOMES (SECTOR 107), UNIWORLD CITY MOHALI, CUSTOMER CODE: UHM0103)on 04.11.09. As a consumer, for the purpose of availing housing loan, I demanded copies of the following documents from them.
License obtained by Unitech for the project.
Building Permission and Plan duly approved in which my dwelling unit exists
Papers on the basis of which their title to land could be ascertained.
Approval from GMADA/PUDA, the competent authorities
Specimen of tripartite agreement if any to be signed with lenders of the purchasers
Permission/NOC to me to mortgage the floor in favour of State Bank of India for raising loan

I believe, as a purchaser, who has made initial payment to company, I am entitled to these documents from the seller.
Despite a large number of letters, fax messages and e-mails continuously for the past 2 months, I have not received any response from the company. Their officials named Sh Ravindra Arora and Sh Kamra are arrogant and evasive in their replies. Even their Chandigarh Office returned the Bank's lawyer who went to verify the documents, empty handed.

Due to the above reasons, the company has not only infringed on my rights as a consumer but also denied me the opportunity to avail loan for the house to be able to repay their next instalment which falls due on 03.02.2010. I need to mention here that the company has still not even started developing the area but is demanding 30% of value of house.

As the documents demanded are public documents the company has denied the general public information regarding the licences and approvals obtained by them to develop the project. Due to these non-disclosures general public can be misled and duped. The emails to their corporate email IDs have not been responded thereby rendering the corporate governance questionable. Company's recent track record with the public too has not been good.

Kindly intervene to resolve my complaint as in the era of Right to Information Act not only the public authorities but also the private companies, persons have to be responsive to the needs of public.

The contact details of the company are as under:

Unitech Limited
Unitech Signature Towers, GF
South City-I, NH-8, Gurgaon - 122001,
Haryana, India

Fax: 91.124.408.3355, Toll Free No: 1800.180.6677

Corporate Office
Unitech House L Block,
South City-1, Gurgaon-122001

Ph Nos.[protected],[protected]

Registered Office
Unitech Limited
6 Community Centre, Saket
New Delhi - 17, India
[protected],[protected]

For feedback, suggestions or queries : [protected]@unitechgroup.com