[Resolved]  Videocon LCD TV — TV not working.No power supply

I have purchased VIDEOCON LCD TV INTEGRA27 26" from M/s VIJAY SALES on[protected].

From last few weeks the TV is not starting on switching on power supply. Subsequently, I registered my complain on[protected] using toll free no. for Videocon service.

Complain no. given to me : MUM[protected].

Service Engg. came to attend the problem on[protected]. As per him, the power supply unit in the TV is not functioning & needs to be replaced. He was not having the part with him & said that he will give the feedback to the service centre and that the part will be received within 2-3 days.

Since that day, we are still waiting for the Service Engg. to come & replace the required part and put back our TV in working. If this is the state of the Videocon after sales support, one should think twice before going to buy a Videocon product.
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Aug 14, 2020
Complaint marked as Resolved 
 
21 Comments

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Dear ganesh.m214,

Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.

Regards,
Videocon Online Team

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