[Resolved]  Videocon Refrigerator — for Refrigerator

Mr. Jitender

Yes, I am also suffering from the same problem, I bought the Vediocon Refrigerator from Spancer plaza, Hyderabad on 15-July-07, and I made complaint number of times to Vediocon service centre chennai on phone number +[protected] because I am chennai right now and also followed on another contact no +[protected] for the complain number C00VG08C03253 and 8I[protected] since last two months but the service centre executive not responding in proper way, the refrigertor has no proper cooling and no ice formation problem since last two month, so I am also planning to go to consumer forum for the same.

THANKS

D S Pawar
PH NO-[protected]
ADDRESS-Flat No-3, Bloack-5, Phase-1, Gokulam,
Sriram Main Road, Nolambur, Mogappair(West)
Chennai

Yes, I am also suffering from the same problem, I bought the Vediocon Refrigerator from Sound and Image, Jail Road New Delhi on 14-02-07, and I made complaint number of times to delhi based Vediocon service centre having Tel No.[protected] and got the complain number 5A[protected] and 5A[protected] since last one week but the service centre executive not responding in proper way and rudely behave and his name is Mr Balwant singh, the refrigertor has no proper cooling and no ice formation problem since last week, so I am also planning to go to consumer forum for the same.

Thanks

Ankush Sethi

Yes I am also facing major problem with this brand

We have pruchased refigration in march 2007, It worked fine for 1 and
1/2 year. But on 3 Dec 2008 we gave a complain on the[protected]
bangalore that there is no cooloing. The compail number is
HYD[protected]. After 3 days one service person has come and check the
refigirator and confirmed that they have to replace the compressor. He
took Rs200 for which he did not give us receipt. he said he will get
back . I called again another person had come after 2 days and check
and confimed the same . After that I had been calling but did not get
any positive answer. I took the service supervisor number Mr Y R
Prasad - [protected] and spoke to him on 20 Dec 2008, He check and
found out that the service person closed the call saying repaired the
refigrators door. I told him that it is not the door but the
compressor for which they had to service. He check and confimed that
by next 2 days it will be completed as there is no stock of
compressors to replace one.

Today is 23 Dec I am still calling but in vain...What do we do?

We had Godrej refigrator earlier and never had any problem for first
10 years of the purchase and later when ever we called the service
center we received was prompt response and they have given us
excellent service. Since the fridge was 17 years old we exchanged it
for a new one unfortunalty their was no Godrej product available so we
had to take Vediocon.

CAN SOME LOOK INTO IT AND GIVE US AN ANSWER...

Fathima Joseph,