[Resolved]  Videocon Washing Machine Sa 63 — i'll have to put it in media...machine not working again

I bought videocon washing machine SA 63 from NEXT, next to Akbar Ally's outlet, Chembur in May'08. they had promised me to give a trolley which was not provided to me on delivery when asked for it they did provide me with the trolley and the washing machine which was both defective. within a day o[censored]sage i came to know that water does not stop in wash tub & drainage pipe has holes in it. i had to get a technician to get it corrected. after a month's time the washing machine again stopped working so i had to lodge a complaint. then a technician named, Faizal Khan, came & found that there was a dead rat stuck in the panel just below the spin tub spring. in the process on cleaning it he tried to remove the spin tub lid he broke the hole where the spring was attached then he put some tape to ensure that the washing machine works in the absence of the spring. he also stated that there is no spin tub lid in stock we will have to request for one and pay for it. till date no one came to replace it. now the washing machine again stopped i filed a complaint on 05/09/08 complaint#7MA[protected] on 06/09/08 a technician came did some wiring and went back putting OK on the complaint. now again when i tried to use the washing machine i can't use it. Again i have lodged a complaint #7MA[protected] for the spin tub lid and wiring connection. what should i do??? this is the first time i'm facing so many problems with videcon. i have been having videcocon washing machine for past almost 10-12 years now and never it has given me so many problems. either you get all these problems sorted asap or else i'll have to either go to consumer court or put it in media.