[Resolved]  Vishal Mega Mart — Non returing of Petty cash and Rude Behaviour of Staff

Dear Sir

I am a regular customer of Vishal Mega Mart and do my purchasing at Khanna Branch (Dist- Ludhiana), Punjab.

Each time we purchase some article from Mart at Khanna, the Tellers at the payment machines do not return Rs 1/- or Rs. 2/- and inspite of that they give toffees. In this way they earn atlest Rs. 200/- to Rs. 300/- daily by giving toffees inspite of returing petty cash.



On 21-Feb-2010, I have purchased articles worth Rs. 271/- from Khanna Mart and made payment of Rs. 500/-. They teller had to return Rs.229/-. But the teller returned Rs. 225/- and 4 Eclair Toffees inspite of returning Rs.4/-.



When I was refused to take Toffees from the teller, he argued with me to accept it or bring loose money.



When I asked to meet Store manager, he argued that he himself is manager here.

I asked him to show his ID proof, he refused and said we do not have any ID proof here.

When i insisted to meet the Branch Manager, he said he is not here.



The behaviour of other staff members was also shoking and they were supporting the teller present there.



In this competitive world where customer is to be treated good, Vishal Mega Mart is behaving like a dictator and has restored to barter system.



In the future i am not going to visit your Showroom again.



Bill No[protected] Counter No-13

Bill date- 21-Feb-2010


Thanks

Aditya