This is to share a horrifying experience in Vishal Mega Mart Lucknow (aashiana Store). At the first step there was a misleading advt too attract a customer even when there was no stock. When I brought this to the notice of an employee, he instead of giving a response( apology was a far flung expectation), challenged that he would find the product. When he was not able to find the said product at the price quoted, started raising the pitch of his voice in order to give a threat message. I requested him for his Id card (which he was not wearing), he very confidently asked me to escort him and he would take me himself to the complaint register. He took me to a store room ( and started behaving very erratically. he threw away his id card from his pocket and started saying that he would resign from the job and also threatened me with dire consequences. The manager of the store instead of pacifying and reprimanding his employee was after me to to settle the issue and talk to him. I was quite shocked to see this kind of behaviour in this competitive world of retailing. But one thing is for sure, whosoever is reads the post, I sincerely request to refrain from any kind of shopping in Vishal Mega mart. the behavior of its employees is scary and horryfying. Was this information helpful? |
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