| Address: Meerut, Uttar Pradesh |
My Name is Neha Agrawal and I Belong to Meerut city .
I have visited Vishal Mega Mart in Meerut city ( only one shop in meerut , 137 2-A Garh Road , Opp. Hotal Samrat Heavens , Meerut ) on 3rd Dec 20011 ( Saturday) . I have faced a very bad experience from there staff members .
When we reached the payment counter we saw that out of 4 only 2 counter was open . When we was waiting for our number then one more was closed . So now only 1 was open . The Person standing on that counter was so rude with all the customers and i was observing that . When my number comes that person has started doing entry and said that total is of Rs 2150 . My mom was carrying the purse so now she start counting the money to give him. When she open the purse that person said very badly " Jaldi karo , warna line lag jayege yaha " ( make it fast otherwise crowd will increase ).
He was so rude while saying that i can't even tell you . I said what you want we give you full purse or you want us to calculate or not . Even start making faces . Then in hurry my mom has given him some less money by mistake only 2050 , he said this is less . My mom then given him ICICI Bank debit card , as she don't want to involved in again dispute.
Then in the Debit card Swap machine paper roll was finish and we was waiting for him to insert the roll . He start handling other work in place of inserting the roll in machine .
Then we also says that now why are you wasting time , you only said to make it fast and now you are wasting time . Then he treated his so rude .
This is not the service we have expected from Vishal Mega Mart . His Name is " Ankur " and our bill number was[protected] Counter No :- 3
IF Vishal will not take any action against this person then me and my family will never enter any branch of Vishal . I know Vihal Mega mart will not care for any single person not entering to there shop . However I like to share my complaint on this board so that you people should also know how there staff trate us .
Apart from this Big Bazaar people are very helpful an very cooperative as well . I ask all of you to visit Big Bazaar in place of Vishal . Or you can even visit Easy Day .
Hope my this complain will be taken seriously
Very Upset from Vishal Mega Mart
Neha Agrawal
[protected]
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