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Vodafone India Complaints & Reviews

1.8
Updated: Nov 26, 2025
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Vodafone India reviews & complaints page 1346

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V
vamshikrishna.K
from Hyderabad, Telangana
Apr 3, 2008
Resolved
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Resolved

hai,

my mobile is missing in the morning at bus, so i want to blocking of my postpaid sim card ..my mobile no is [protected]..plz kindly requesting u and give the reply as soon as possible.

Thanking you,

VamshiKrishna.K
Aug 14, 2020
Complaint marked as Resolved 

Post Paid — block my sim

please block my sim beacause i have lost my phone ([protected]) for further information please contact me on this no. [protected]

Vadafone Postpaid Card — Blocking of Sim Card

I have lost the phone with sim, so please block my sim card.
Lost Sim Card Phone No.[protected]

Post Paid — plz block my sim

i hav lost my cel. the one who has taken it sometimes switches it on too, but i cant do anything. my phone number is [protected]
nd my sim no is - not available with me.
hai,

my mobile is missing in the after noon at resturant, so i want to blocking of my prepaid sim card ..my mobile no is [protected]..plz kindly requesting u and give the reply as soon as possible.

Thanking you,


Mohammad Akram
i have lost my mobile phone postpaid no.[protected], so you are please blocked my sim immediatly

Vodafone — payment missing

have deposited 1054 rs. in cash in one of the vodafone mini store in shalimar garden ext - 2. The amount is not updated yet . i hav visited them thrice and made them several calls, every time they say i willl be done in 20 min. but the payment is not updated since past five days and all calls are barred inspite of making the payment before due dt. cust care ppl are not ready to help and asking to resolve on my own and they are asking me to make the bill payment again.there is no positive response for my resquests
When a person senting a junk text and my top up will cut my total money i top up. i allows get anger all the time and i when my top up will finsh and i can't call my mum and dad to pick me from school.
i lost my mobile on 4 / 6 / 09 . the no [protected] so can u block my sim immediatly ... can u trace where it es..
pls block my no [protected] because it is lost

Vodafone — block my postpaid sim

my nai is kiran sidana, i have lost my vodafone postpaisd sim so i request u to please block my sim immediately so that no body can use it in the wrong way
dear sir,
i want to say that i got a junk call from last 2 day, and the nuumber is [protected] and when i talk to the owner of this number that time he using the abusing words.so it is my requst that plz do my favour and plz stop that number any how..
thank you, , , , , , , ,

vodafone postpaid card — Lost postpaid card

Hi, this is nirupa.. i have lost my card in auto riksha last month. so kindly de-actived my card number no is [protected]. & please confirm on my new number [protected]
I lost my cell when i was visiting in a bus. I want to block my sim, so that no body can missuse it. I call customer care # many times from my 2nd postpaid connection. But nobody revert me. Now i want to close my sim.
Hi Nirupa,

With respect to your request, the number [protected] has been deactivated. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.


Regards,
Vodafone Customer Care.
i was lost my pre paid sim before 2 days so pls block my sim imediately
plz block the my prepaid sim card
hai,

my mobile is missing in the morning at bus, so i want to blocking of my prepaid sim card ..my mobile no is [protected]..plz kindly requesting u and give the reply as soon as possible.

Thanking you,
Ganesh Hebbar
plz block the my prepaid sim card
hai,

my mobile is missing in the morning at bus, so i want to blocking of my prepaid sim card ..my mobile no is [protected]..plz kindly requesting u and give the reply as soon as possible.

Thanking you,
Anil kumar prajapati
Hi, My name is Rakhi Sikdar.I lost my mobile last day.My no is [protected].
Plz block my sim.My address is Purbayan Apartment, 523/A, O/B.Ground Floor,
Purbayan, Po:- sodepur, kol-700110.
hai i lost my mobile phone today so kindly block my number. my number is [protected].plz block my sim and confirm me on my mail. my mail id is [protected]@yahoo.in
hey
i have lost my mobile and i want to block my sim card, my no is [protected] n [protected] plz block my sim...as quickly as possible
hi here is renukappa i hv lost my cell so pls block my number [protected] pls pls
plz block the my prepaid sim card
hai,

my mobile is missing, so i want to blocking of my prepaid sim card ..my mobile no is [protected]..plz kindly requesting u plz block sim and give the reply as soon as possible.

Thanking you,

B.Mallikarjuna Rao
dear sir
pls lock my sim card no [protected].it is lost

awating ur response

tks in advanced

best regard
PARSURAM DAS
i have lost my mobile phone postpaid no.[protected], so you are please blocked my sim immediatly
i have lost my mobile phone postpaid no.[protected], so you are please blocked my simcard immediatle and issue the new sim card on my billing address
please block these numbers [protected], [protected]
please block my those numbers [protected], [protected]
these numbers are lost





thankyou
[protected] Amol subhas manwar hare please block my this no are lost.my address is At.manoli po.arak, tq-mangrulpir, dist, washim-444403.
hai,

my mobile is missing in the morning at bus, so i want to blocking of my postpaid sim card ..my mobile no is [protected]..plz kindly requesting u and give the reply as soon as possible.

Thanking you,

Rajeswari

Vodafone — BLOCK POSTPAID SIM NUMBER

HELLO ,

URGENT REQUEST TO BLOCK MY VODAFONE POSTPAID NUMBER - [protected] AS I THE CELL HAS BEEN STOLEN AN HOUR BACK AND CAN NOT GET THROUGH CUSTOMER CARE .

NEED TO BE ADDRESSED URGENTLY .

THANK YOU

-

PRAVEEN KUMAR
i am postpaid conection number triveni.r my no is [protected] i lost my mobile in the trasit
kindly block my number

thanking you
Dear sir,
i would like to request you, that i purchased post paid sim card from yours sales agent, i used approximately 20 days, after that i feel that is the best service for every body, but suddenly i lost my mobile with some documents there in see side at Dubai, i think some body is using my sim card, i am very upset because its on my name, please be advise that block my sim card, my no.[protected] .i will be great thankfull always.

Warm Regards
tariq zia
sir/madam
i am p.k.senthilkumar my mobile number is [protected] i lost my mobile today 04/11/2013 please block my post paid sim card as soon as possible
thank you
my mobile is missing so i want to blocking of my postpaid sim card ..my mobile no is [protected]..plz kindly requesting u and give the reply as soon as possible.
my mobile is missing in the morning at bus, so i want to blocking of my postpaid sim card ..my mobile no is [protected].plz kindly requesting u and give the reply as soon as possible
my mobile is missing so i want to blocking of my postpaid sim card.My connection N.Jegadesan V.A.N Chamber bricks ..my mobile no is [protected]..plz kindly requesting u and give the reply as soon as possible.
Sir,

My phone was stolen in Bistupur, Jamshedpur today. My contact number is [protected]. The Vodafone customer care sucks and has been inaccessible for some goddamn reason for the past couple of hours. Please block this number at the earliest.
dear sir,


i lost my mobile at yesterday morning...pls block my sim..my number [protected]
Hi,

I have lost my mobile ..Pls block my sim..my number [protected].

Thanks in advance.
Hi,

I have lost my mobile ..Pls block my postpaid sim..my number [protected].

Thanks in advance.
Hi,

I have lost my mobile along with Vodafone Postpaid Simcards. Number are [protected] & [protected]. Pl. Block these vodafone numbers immediately. Send me reply on my E - mail ID :- [protected]@gmail.com.
Please track my post paid sim card is missing sim card no. [protected]

with my smart fhone xolo one please locate it and contect me this no.-[protected]
Blocking of Sim Card - Vadafone Postpaid Card

I have lost the phone with sim, so please block my sim card.
Lost Sim Card Phone No.[protected].Kindly confirm of blockage on Mobile No.[protected].Thank you - T P Madhusudan
Vodafone — plz block the my postpaid sim card


Hello Sir, Madam,

my mobile is missing in the morning at bus, so i want to blocking of my postpaid sim card ..my mobile no is [protected]..plz kindly requesting u and give the reply as soon as possibles. Future contact pls use my [protected]

Thanking you,

Sandeep kumar
Hi, this is Farooq.. i have lost my mobile with sim card last month. so kindly de-active my card number no is [protected]. & please confirm on my new number [protected]
Hi, this is Farooq. i have lost my card in auto mobile with sim card last month. so kindly de-active my card number no is [protected]. & please confirm on my new number [protected]
i have lost my mobile. please block my postpaid sim. my number [protected].

plz block the my postpaid sim card - Comment #2473022 - Image #0
Hi,

I have lost my mobile along with Vodafone Postpaid Simcard. Number is [protected]. Plz Block this vodafone number immediately. Send me reply on my E - mail ID :- [protected]@gmail.com.
please block my sim beacause i have lost my phone ([protected]) for further information please contact me on this no.[protected]
Please block my postpaid Vodafone sim as i have lost my sim card and its urgent so nobody can missuse it. No. [protected].
Thanks.
I have lost mobile which had my vodafone sim [protected]. Please block this number ASAP.

Thanks!
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    S
    SHRENIK BAGADIA
    from Mumbai, Maharashtra
    Apr 2, 2008
    Resolved
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    Resolved

    mr. Rohan Bhatia visit our factory on 27/12/07 and discusion and finalise for corporate plan. we buy new 16 new sim card.+ old prepaid 4+ and 5 prepaid connection transfer to new corporate offer.4 prepaid connection already transfer. 5 post paid connection still not transfer in corporate offer. we lost every month more than 2, 000 Rs. Rohan Bhatia many time confirm that already transfer corporate offer. still not not transfer.We need all refund which we pay more. this month we think to stop payment! Please advice.
    Shrenik Bagadia
    Aug 14, 2020
    Complaint marked as Resolved 
    Iam working in CM ltd, Mumbai...
    I want to know if there is any offer for corporate employees.

    regards
    Rafi
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      V
      vimla dayal rakheja
      from Jalandhar, Punjab
      Apr 2, 2008
      Resolved
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      Resolved

      Dear Sir,
      I find every month I am being charged Rs 30/- towards subscription for using Caller Tune Services whereas I am not aware of this nor am intrested to utilise such services.
      I am an Old Lady Teacher & have nothing to do with Caller Tunes.I just wish to use your Mobile phone Services( [protected] ) without caller tune.
      KINDLY STOP PROVIDING / Discontinue CALLER TUNE SERVICE to me & thereby Stop Charging Rs 30/- PM Extra.
      Despite repeated request through SMS / Helpline for discontinuation of the said facility, "No Action" has been taken till date.
      I would request your honour once again for the needful & shall wait for your response for a week, failing which I shall take it that you are not intrested in my utilising your services.
      Sufferer,
      Ms Vimla Dayal Rakheja,
      User Mobile phone;[protected]
      Aug 13, 2020
      Complaint marked as Resolved 

      vodafone/caller tune — WRONG CALLER TUNE

      MY NAME IS SACHIN JAIN & I HAVE A VODAFONE PREPAID NO.([protected]).I USED A CALLER TUNE NO. 10300392 IN JAIN RELIGIOUS CATEGERY BUT AFTER LISTNING THE TUNE I REALIZE THAT THIS TUNE IS WRONG SO PLS REMOVE IT IN UR RECORD AND IN FUTURE PLS CONFIRM BEFORE UPDATING.

      SACHIN JAIN
      Dear Sir,
      I find every month I am being charged Rs 30/- towards subscription for using Caller Tune Services whereas I am not aware of this nor am intrested to utilise such services.
      I am an student& have nothing to do with Caller Tunes.I just wish to use your Mobile phone Services( [protected] ) without caller tune.
      KINDLY STOP PROVIDING / Discontinue CALLER TUNE SERVICE to me & thereby Stop Charging Rs 30/- PM Extra.
      would request your honour once again for the needful & shall wait for your response for a week, failing which I shall take it that you are not intrested in my utilising your services.
      Sufferer,
      User Mobile phone;[protected]
      Dear Sir,
      I found that my caller tune is coped but i have not press any button from my mobile so if the bill come of the caller tune then i'm sorry i'm not going to pay even a 1rs.This month I am being charged Rs 30/- towards subscription for using Caller Tune Services whereas I am not aware of this nor am intrested to utilise such services.So please deacative it or els what ever you want to do please go a head but u will not even receive the bill amount from my side and i have almost 3nos.of vodafone there bill will also i will not pay so now it totaly depend on you.my no is:[protected].So now it all on you so please take care.and have a nice day.


      thankyou
      kvsnadiu
      ph:[protected]
      sir
      please stopped the callertunes of my moblie


      Thank you
      ph [protected]
      I am being charged Rs30 everymonth without my knowledge on caller tunes
      on my vodaphone mobile number bearing number [protected] .This is Unjust, unfair and cheap trick by the Voda phone people .It amounts the act of robbery like pickpockets who rob money without owners knowledge.Please discontinue the caller tunes and stop immediately and refund the money charged by increasing my talk time value
      K.S.S.Ramachandra Rao
      Advocate
      Hyderabad
      yasterday my no. aytomatic caller tune active and 60 rupees charges my no is [protected]
      Same here . Vodafone India is charging me Rs 30/monthly for the last year for caller tunes.I am sure I have not consented to that.and the callertune that they have put is their advertisement.

      I spoke with them and they agreed to refund just one month.

      I really want to take this further... they have misused the trust that I had in them
      Sir,
      I never applied for any caller tune but it automatically got activated on my number.
      I have also received sms for maintaining rs.30 balance.

      I have never applied for any such facility neither i am at all interested in this.
      So, please discontinue your unwanted offers.

      phone no. [protected]

      ** In future also i don't want to receive any message or call related to your value added services.
      Sir,

      [protected]
      [protected]
      [protected]
      and nearly 10 more...

      These are all my n my family member's vodafone number.

      AND I DON'T WANT ANY PROMOTIONAL CALLS/MESSAGES FROM YOUR COMPANY OR ELSEWHERE.

      THESE ARE VERY DISTURBING.



      TAKE THIS ACTION IMMEDIATELY OTHERWISE I WILL HAVE TO SWITCH OVER TO OTHER NETWORK!!!

      Vodafone — Miss utilisation and stopping of services

      Dear sir/madam,

      i have submited my id proof and address proff to vodafone stores they are telling that they dont give aknolegment and finally they stoped my survices and telling untill and unless you submit the documents we will not activate the mobile...
      Sir,
      I never applied for any caller tune but it automatically got activated on my number.
      I have also received sms for maintaining rs.30 balance. and this happened thrice I allways SMS to discontinue it but the deducted money was not returned.

      I have never applied for any such facility neither i am at all interested in this.
      So, please discontinue your unwanted offers.

      phone no. [protected]
      ** In future also i don't want to receive any message or call related to your value added services.
      I never seen this kind of network. Simply they rob money from customer without their nowledge. Otherwise they can go and beg road by road. I suggest you public people who are using vodafone network, who can use 10 rs recharge card. whenever is required just tear it and use it. Otherwise these vodafone 30 rs beggers will theft. These customer care people who sits there to solve the problem but they are creating the problem. Be careful customers, we are earning money by hardworking not like u. so please understand the customer emotion. I know you dont worried peoples incongestion. But one day personally u will face simlar kind of problem na then only you people are understand.

      Thanks & Regards,
      Jai Hind
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        T
        Tom John Ambrose
        from Thiruvananthapuram, Kerala
        Apr 1, 2008
        Resolved
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        Resolved

        Respected Sir,
        My name is Tom John Ambrose. I Took one Vodafone connection on 01-April-2008. Afternoon from AK Assosiates (Vodafone Mini Store) Shop No:5 Shantinagar, Thiruvananthapuram.695001. Sir My Connection :[protected].Get Activated on the same day After the Activation my i Recharged my connection on 100 Ruppes for the validity of one month.After that i had recharged my Sim (Kutty Recharge of 20 Ruppes) Thenafter a (Kutty Recharge of 10 Ruppes)Then last also (Kutty Recharge of 20 Ruppes).A Total Amount of 150 Rupees.After that i called at a maximum below of 10 Rupees. Now my balance showing 0.00 From the vodafone network. So The first day onwards i am very shoked with this Vodafone connection.If i use this connection i dont know how much money i will loose this is my First day experience with the Vodafone.Stopping this complaint letter with lot of thanks...
        By Tom John
        Aug 14, 2020
        Complaint marked as Resolved 
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          H
          harshal m k
          from Chennai, Tamil Nadu
          Mar 31, 2008
          Resolved
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          Resolved

          Dear sir,
          I am harshal M K from chennai my vodafone number is [protected], i have put one bonus card to reduce my std rate. I put card at 7.12Pm on 31/03/08 i got the activation meesage from 140 with transaction ID CH[protected].
          Beliving that it will be got activated i made calles after 2 hr to my family and all, and loose my money as it did not got activated, when i call customer care they also dont know when it will get activate.
          Now all i can say is this is the worst, bad and poor mobile network i ever have.

          Please dont cheat the customer like this..

          regards
          Harshal M K
          Aug 14, 2020
          Complaint marked as Resolved 
          The vodafone rate cutter Rs.14 is totally useless...Its seems like a cheating plan for the unaware customers...Booklet says 140 SMS free for 15 days...But it is not updated everyday, ione time updation for the whole 15days...

          As per the calculation... 10 paise per SMS eventhough...

          So, Kindly be flexible with the customers and dont encourage these kind of plans...

          By,
          Ganesh...
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            C
            C Sandhya
            Mar 31, 2008
            Resolved
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            Resolved

            Sir/Madam,

            I have arrived United States in the month of October '07. My Dad has submitted de-activation of my number [protected] after clearing all my outstanding bills in the Month of November '07 as i was not using this number any more. I have sent an email as well after clearing the the amount of de-activation of my number in the Month of November '07.In spite of all this i have been receiving bills till date even after several compliants given.

            Being in US it is not possible for me to contact in person and get this resolved.My dad has been following up but no one from Vodafone (Begumpet- Hyderbad) are taking corrective actions on this.

            As a pro active action, all my outstanding bills till 8th November 2007 have been cleared and also submitted a request through mail and in person (My Dad), but no action has been taken and bills have been sent till date.

            Please help me to lodge a complaint agaist vodafone on this regard.I'm not responsible for payment of these bills as there is no mistake my my end. I do have my mails as proof to submit.

            Regards,
            Sandhya.
            Aug 14, 2020
            Complaint marked as Resolved 
            [protected]
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              H
              Harjindra Singh
              from Jaipur, Rajasthan
              Mar 31, 2008
              Resolved
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              Resolved

              Dear Sir,
              i have 2 connections of Vodafone(Rajasthan)
              i have send sms 26 times for activation of (DND)" Do NOT Disturb " Service.
              every time they reply " Please try after some time."

              May you look into the matter.

              Thanks!
              Aug 14, 2020
              Complaint marked as Resolved 
              Dear Sir,
              I am trying to find out how may decades does it take after sending "Start DND" to 1909 before I stop getting irritating calls from you.

              Really appreciate those calls in the middle of night.
              Dera Sir,
              I requested Vodafone on 111 for the Donot disturb service about six months ago. After activation of the services on my no. [protected], I am still getting those unwanted messages & Phone calls from different small time establishments as well as big business houses at all odd times.Please let me know, what is the use of this service?
              thanks.
              Jk verma
              WHO India.
              you people are really very irritating. Just do what these people are saying. I have the same complaint.
              same problem to me also. i also don't want any irritating calls and SMSes from vodafone itself. does this DND code works? can anyone plz tell me in which no. shall I send that DND code??
              Useless calls too disturbing.We need to give these corporates a befitting reply

              Vodafone — reactivation not don

              I replaced simcard on Sunday noon (15/03/2009) due to rejection of card. It is regrated that 36 hours past the same is not activated whis has to activate within 2 hours. Would I request you that what problem is occured not activated new card no is [protected] and phone no is [protected].

              regards,
              tell me in which no. shall i send tht DND OR DO NOT DISTURB...REPLY
              Dera Sir,
              I requested Vodafone on 111 for the Donot disturb service about six months ago. After activation of the services on my no. [protected], I am still getting those unwanted messages & Phone calls from different small time establishments as well as big business houses at all odd times.Please let me know, what is the use of this service?
              thanks.
              Jk verma
              WHO India.
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                A
                anupam gupta
                from Allahabad, Uttar Pradesh
                Mar 31, 2008
                Resolved
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                Resolved

                Dear sir

                My name is Anupam Gupta.i m having a Vodafone number ([protected]) in prepaid plan. Few months back(dec 2007) I had a caller tune service unwillingly activated from your company and from the very first day I feel exploited my self. Last month they had deducted some amount as a service charge from my prepaid account balance without any intimation and today is 27/03/0/08 they are deducting Re1 daily from 26/03/08 without any information. I

                just want to ask one thing,

                are they know about 'RIGHT TO INFORMATION '.I just want to u that take quick action on my complaint and give my all the money back also I can not afford that caller tune in my phone any more this is my humble request to you also it will save time other wise who know how much time Consumer Forum will take. I just want my all the money deducted since December 2007 with interest, I m not asking for compensation and don't force me to take next step.Reply with in a week.

                Thanking you

                Anupam Gupta

                e-mail:[protected]@gmail.com
                Aug 14, 2020
                Complaint marked as Resolved 
                April 25, 2008

                Dear Sir,

                I am ex postpaid customer vodafone services. My plan New Talk Plan 150 in one year rental from 13/3/2007 to 13/3/2008, (Payment Rs.1010/-). I Disconnection my line on February 4, 2008. (Which i already mail on dated 4/2/2008) to VODAFONECARE.[protected]@Vodafone.com. You are reply also, that it would be disconnect from 48 hrs.

                Mobile No: [protected]
                Relationship No: 1.20477394.
                Billing Address : P.O. + Vill – Jetia (Nutanpara), Via – Hazinagar, Near Halisahar Station, P.S. – Bizpore, Dist – 24 Parganas (North), Pin – 743135, West Bengal.

                Till date the line is open and already a bill sent my address. And continue harassing my land phone no and theat to me for payment the bill. I am a senior citizens and retired person. Kindly explain why i paid the sending amount ?

                Please, Kind request to you kindly see the matter and stopped my line as soon as possible. I would be highly greatful.

                Thanking you.

                Yours faithfully -
                saroj Kumar Sikdar
                *************
                Attach The Sending Letter

                Date: 04/02/2008

                To
                The Customer Care
                VODAFONE Telecom East Limited
                Constantia Office Complex
                11, Dr. U. N. Brahmachari Street
                Kolkata – 700017, India

                Sub : Application for Permanent Disconnection of my Vodafone Number : [protected].

                Dear Sir,

                I beg to state that I am a customer of Vodaphone Services. My name is Saroj Kumar Sikdar & I inform you that I have postpaid connection in New Talk plan -150 in one year rental from 13/03/2007 of (Rs.1010/-) up to 13/03/2008. Now I request to you, I am unable to maintain monthly charge as I am retired person, age 62 yrs.

                So, I request to you please stop my connection from 13/02/2008.

                Mobile number: [protected]
                Customer A/c No: 1.20477394.
                Billing Address : P.O. + Vill – Jetia (Nutanpara),
                Via – Hazinagar, (Near Halisahar Station)
                P.S. – Bizpore, Dist – 24 Parganas (North),
                Pin – 743135, West Bengal.

                Please, disconnect the above mobile number -[protected] permanently (Any Incoming, Outgoing, SMS should be totally stopped) from the Month of February 13th, 2008. My payment of bill is up to date and I don’t have any outstanding bill amount for payment. My payment was made through cash.

                If the line is open from the Month of February 14th, 2007, I would not be held responsible for paying any further bill. Kindly do the needful.

                Thanking you.

                Yours Faithfully

                Saroj Kumar Sikdar
                Mobile No : [protected]
                Relationship No : 1.20477394
                e-mail : [protected]@yahoo.com
                manas_sikdar @ rediffmail.com
                i fully endorse customer feedback posted on your site. Vodafone in particular, is resorting to inflated bills on post paid connections on account of Roaming, Gprs usage & downloads, local & Std calls. If the customer intends to dispute before paying the bill, he is handed out demands of late payment charges in subsequent bills. Service quality & attitude at their kiosks is pathetic. It was never experienced during the Hutch operations.
                dear sir,

                my complaint is of different kind as you have installed a tower in my building and yet not cleared the neccessary formalities with HUDA.I came to know from HUDA that you dont have the permission to
                install the tower as that it illlegal as yet.I dont know whome to contact.please clearify.My site is
                S, C, O.217/SECTOR 14, PANCHKULA, HARYANA,

                TILAK KUMAR DUTTA
                [protected],[protected], 2565786
                [protected]
                Dear Sir,



                We have a corporate connection no. [protected] in the name of Dilip Kumar Dwivedi at EPMS( An Essel group Company).



                The above person called up customer care no. 111 on 4th Jun 08 at about 9:22 AM while passing through Aligarh (U.P.) for about 16 Mins.



                The same was not reflected in the last bill.



                But same is being reflected in bill no [protected] dt. 15 Jul 08 amounting to Rs. 125.90 as roaming charges @ Rs. 7/min



                Whereas it should not be charged at all being it a toll free no.



                I am a corporate user of Vodafone. Recently, I was on a tour to Lucknow. I had some query, so i called up the customer care number "111" which i knew is a toll free no. For your so called toll free number i was charged Rs.7 per minute. Now, i need an explanation for this. When i came back, i called up the customer care number, but was not told the reason for the same. I spoke to Mr. Rishi Sharma and he just said it loudly that just because i was on roaming, i was charged. 7/- min. for talking to my service provider "where is it mentioned?”

                I



                Please revert back as soon as possible. My vodafone no. is [protected].

                Regards,

                Dileep Kumar Dwivedi

                Assistant Manager-Industrial Relation

                Essel group-Zee News

                Mob. No. [protected], [protected]

                Email: [protected]@ecity.esselgroup.com
                Dear Sir,

                Repeated problems in your side, as well as billing issues rise in corporate group plan.

                I m not agree to deposit roaming charges reflected current bill, balance amount deposit before due date.

                Regards,
                Dileep Kumar Dwivedi
                Mob. [protected]

                Vodafone mumbai Mobile phone — Harassment after paying bill before due date

                I am using[protected]Mumbai) Number since last couple of years of Vodaphone (earlier it was Hutch & before it was Orange). I have paid all my Bills regularly before due date. I have also paid my last bill no[protected] dated 11/07/2008 by check no-818611 dated 16/07/2008 drawn on Shamrao Vitthal co-op Bank Ltd. And same was debited on 19/07/2008 from my account.

                From last five to six days my service provider is harassing me by running a Voice message before out going call that I have not paid the bill and still My service is active but if I will not paid it earliest my service will got Discontinued ...bla..bla...bla...,

                When I called on customer care on 111 (which says "HAPPY TO HELP" but the Fact is different) on 15th Aug - 2008 morning I requested them that I have Paid the same bill on 17/07/2008 and which was debited to my account on 19th But I don't have any detail as my office is close today and as I am going on
                Tour with my family and friends I can provide the detail only on Tuesday(I.e On 19/08/2008) further I requested as I have paid all the bills before due Date within 4 to 5 years (since I get the connection) please don't run this Message as it will effect me in case o[censored]rgency and it also look bad if any Of my friend will use my phone. But that guy is not ready to listen anything When I demand to talk with senior management he rudely replied that they Will meet u after 7.30 only. Means they don't have courtesy to call back to Their such valued customer.(I am paying around Rs. 3000 to Rs. 4000per month As my bill amount).

                Yesterday I called on same customer care number and talk to Ms. Mathreda at Around 12.20 PM. She said rudely that our system is not updated so call After 2-3 hour. I was very much surprised with this kind of behavior. Than I called at 3.12 and talked to Mr. Manish on same number he took my details and also advise me to send sms with all detail with heading CHQ and gave me surity to solve the problem in two hours, I did the same and the reply came back that the chq number is wrong with 5 digit only where I hv send it with 6 digit. I have sent sms copy also.

                I request you to do the needful in this matter to help me out from this harrasement.

                Regards

                Samir Shah
                Dear sir,

                I FEEL SO SORRY AND ASHAMED FOR BEING A VODAFONE CUSTOMER! YOU HAVE A VERY POOR CUSTOMER CARE SUPORT. I SHOULD SAY YOU DONT HAVE IT AT ALL. I WOULD NEVER SUGGEST ANYBODY TO HAVE A VODAFONE NUMBER. THERE IS NO MEANING IN HAVING A HUNDRED THOUSAND OFFER WITHOUT HAVING TO TALK TO AN CUSTOMER CARE EXECUTIVE. HUMAN BEINGS CANNOT TALK TO DEAD MACHINES LONG.

                Binny
                Kerala (Mob. No. [protected])
                i am having a vodafone mobile and i dont feel proud at all of having a vodafone mobile becuase it has nothing . it offers nothin. i thought that this company is a reputed one but its all fake . niether it does provide a free sms local service nor does it offers any free local calls within the state .instead it reduces 1 re daily from my balance even after not using the cell for a day .soon this company would face extinction because they dont know the value of satisfying the customer.the name itself doesnt do the trick you hav to bring it into practice.try learning it from the relaince group.
                i strongly criticise vodafone prepaid service tat, , in my card the radiosetup was beenautomatically activated without any acknowledgement.. monthly 50 rupees rental was been taken .. it gradually reduced my account.. we are strongly disagreed with this.. i strongly advise u tat not to contniue this hence forth, , , ,
                Respecetd sir,
                I m using vodafone in Panchkula. My balance was deducted on 20th feb for the services MCI that I have never opted? I dont know even about this service MCI, then why i will opt this service. My number is [protected]. I had regestered a complaint for claiming my balance back on 21st feb. Vodafone customer care executive told me that my balance will be back with in 24 hours and my complaint number is [protected] . Now 3 days has passed, still i havnt get my balance back. After that i went to vodafone store manimajra. They said that my complaint was not regestered and yesterday my contact to customer care was also disconnected. Now i m not able to contact customer care. Vodafone is a big company, then why are they behaving like this with there customers. Its not the matter of only getting my balance back. But its the matter how you behave with your customers. So its my request to vodafone to give me my balance back, so that my trust on vadafone shall always remain.
                I am a vodafone customer for more then 5 yrs and I dont lost my job for the past 6 months cant pay a bill or 2000 so i settle it for 1000 once seeing my face they started asking me for full payment threatning my life..


                please help
                My new sim has been deactivated. It was activated today only. Mob no. [protected]. Kindly reactivate it.
                Mobile number: [protected] - Priyaja P

                Please, disconnect the above mobile number [protected] permanently (Any Incoming, Outgoing, SMS should be totally stopped) and immediately.

                Thanking you.


                Priyaja Ramakrishnan

                Vodafone India — Unwillingly activate service and Caller tune

                my name is Pankaj Bhardwaj and My phone no.is [protected]. I have a vodafone connection Over a 6-7 years.
                During this week, I had faced lot of problems through the Vodafone Service.they perform their duties unethically way and they want to make a profit only by cheat its customer. In this week, they activated hungama scheme on my mobile no. And I am using local set of nokia in which their is no chance to open a Internet in mobile and when I called in customer care. They said you are downloading files from Internet & my balance deducted Rs. 5/day and My balance goes to negative. If you know my balance in negative why they should not deactivate the service by ownself. If I don’t have a sufficient balance to call someone so that time, they said your balance is insufficient for this call plz recharge your card immediately I don’t understand what happened at the time of their service. I fed up with your company and in my family all the numbers are vodafone now I think that I will go for Mobile Portability Service and now unwillingly activated caller tune.
                I don't know what's wrong with this company.
                I think that they want to pay the Total remaining balance to Hutch by cheating the customer that's why they activated unwillingly service.
                I am writing to Consumer Forum not only to get my hard-earned refunded from Vodafone, but to protest against this fraud and cheating tactics adopted by Vodafone and shamelessly routing it to us saying that customer himself has requested it.
                There is some persion named 'Nikhil' who provides Fraud Vodafone connection.
                Nikhil collects money in Cash (350 Rs in my case) from people and takes documents required for Prepaid connection. IN a day, There will be minimum 50 peoples suffers and Cheated by him. He has Original Application form of Vodafone with him. But after giving money he will be Not Reachjable and His phone will be not available. His number is [protected].

                THIS IS CREATING NEGATIVITY ADVERTISING ABOUT VODAPHONE.

                POLICE ALSO HELPLESS DUE TO HIS INSUFFICIENT INFORMATION WITH PEOPLE WHO CHEATED BY HIM.

                If able to trace him please inform at
                [protected]@rediffmail.com
                Impressed with the write up of Gerard Kleisterlee, which I just read. The reason I send this mail is below.

                I subscribed a Vodaphone number for a few months and cancelled it, cause I was moving out to join my husband.
                My parents(WHO ARE SENIOR CITIZENS) are being harrassed for the last few months.I have paid all my bills. Submitted the card on cancellation to the branch
                ( THAKUR VILLAGE, MUMBAI).WHATS THE MATTER????

                Been sending a email since March.Calling customer care also.Speaking in detail with the Thakur Village head also.

                [protected]-the phone number.

                You are a reputed company. I am sure you will look into the matter.

                Vodafone — claim of 500$

                I am a user of vodafone and received a message that you have won 500$ and claim this amount on the website at the link asia.[protected]@live.com but when i visit that site there should nothing.

                Vodafone — Refund of Hungama service Bill Claim

                Dear sir
                I have close the m_hungama_5_renew & r1_store _3_renew service from 10.08.11.
                My request no is CAN-FS[protected]. But vodafone comp add 136Rs in my bill from 1.08.11 to 31/08/1. I am continuse contact to vodafone call center But no result .Plz do need full
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                  R
                  Rajeev Sengupta
                  from Mumbai, Maharashtra
                  Mar 31, 2008
                  Resolved
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                  Resolved

                  Recd a letter from fMr debjit.[protected]@vodafone.com stating that I have not paid the bill when it was paid in full 4 days back.

                  Payment has been made vide cheq # 571481 dtd 24/3/2008 (ABN Amro Bank) collected by K Hassan, I have the receipt dtd 24/3/2008 (# 7692).

                  Such lousy service to corporate a/c holders.My relationship # 1.10326409
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Sir-
                  I am a costumer of Vodafone but am puzzled yours wrong billing. I & my friend have taken prepaid corporate connection
                  On Ranbaxy Laboratories Limited, Mohali latter proof. According to your executive during connection, we have to pay 1.30/min
                  STD call but we have been charged 2.65/min for the cell no.-[protected].

                  So pl. provide me the correct bill so that I can pay your balanced bill.

                  Thanks & Regards-
                  Shailendra Singh
                  Executive (Q.A.Outsource)
                  Ranbaxy Laboratories Limited, Mohali
                  Mohali
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                    A
                    anilr81
                    from Delhi, Delhi
                    Mar 30, 2008
                    Resolved
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                    Resolved

                    My Name is Sanmathi Prsad & my no is [protected]. I have made the payment to vodaphone on 7th feb, 2008 by credit card through voda phone IVR. Where in i have not the payment confirmation. so have made the payment oonce again on 8th. when i checked with bank, i was been told by them that the amount was been credited to vodafone on 7th itself. Sicne i have made the payment twice, i had contacted customer care for the reimnrusment, i was promised by them that the amount will be credit to my account after the submission of my back statment in any voda fone. but, now they says payment has not been updated in there records. i hav all the compliant numners & prrof of the bank statment.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    hiiii
                    my name is sanjay
                    mera no.foroud ke case me band kra diya gya h, maine 4 jan 2010 ko nagar (bharatpur)se ek 1000 ka recharge kraya tha jo mob. ki shop wale ne kr diya, uske baad mere paas 15 jan. 2010 ko vodafone walo ke yaha se ek call wo no. tha [protected] or unhone pucha tha ki is no. pr jo rechage hua h wo credit card se hua h, pr mere ko kya pta ki shopkeepr ne kisse kiya h, or meri sim 15 jan. 2010 se uski outgoing band kr di gai h... isme meri kya galti h agr usne credit card se kiya h or wo froud h toh isliye meri sim jaldi suru kre
                    thank u
                    hiiii
                    my name is sanjay or my no. is [protected] vodafone
                    mera no.foroud ke case me band kra diya gya h, maine 4 jan 2010 ko nagar (bharatpur)se ek 1000 ka recharge kraya tha jo mob. ki shop wale ne kr diya, uske baad mere paas 15 jan. 2010 ko vodafone walo ke yaha se ek call wo no. tha [protected] or unhone pucha tha ki is no. pr jo rechage hua h wo credit card se hua h, pr mere ko kya pta ki shopkeepr ne kisse kiya h, or meri sim 15 jan. 2010 se uski outgoing band kr di gai h... isme meri kya galti h agr usne credit card se kiya h or wo froud h toh isliye meri sim jaldi suru kre
                    thank u
                    email address-g.[protected]@yahoo.com
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                      V
                      Vineet Saxena
                      from Gurgaon, Haryana
                      Mar 30, 2008
                      Resolved
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                      Resolved

                      I called the customer care phone no. 111, to get some information about my world calling card . I spoke to an executive Mr.Aniket Yadav, but he was not able to solve my querries.
                      Then i received a msg from the company asking me that whether i was satisfied with the executive or not. I replied with "No".
                      Mr. Aniket Yadav called me back and hurled abuses at me and threatened me that he would send musslemen to get back at me.
                      He threatened further to block my sim card.
                      He repeatedly called me and threatened me, calling from the mobile no.[protected] at 1:02 pm, 16th March'08.
                      He told me he was calling from: C-45, Phase-2, Industrial Area, Okhla.
                      When i tried to complain at the call center nobody helped me, and my complain was not registered.
                      If strict and prompt action is not taken I will be forced to move to Consumer Forum for further course of action.
                      I Hope that my complain would be readily addressed.
                      Thanking You,
                      Vineet Saxena([protected])


                      [protected][protected][protected][protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      I am sunil from faridabad sir i[censored] want to give me a job then please call me [protected], I have passed 12th class from hbsc, right now I am doing job on computer i[censored] want to give me a job then please call me [protected], [protected] [protected], [protected]
                      i agree this comment
                      This is with ref to one New connection booked vide cheque:018202 of Axis bank dated:04/10/2008 Of Rs 250/- for phone no:[protected] thru M/s Intouch Solutions Pvt Ltd, C - 161, Hemkunt House, Yusuf Sarai, New Delhi-110016 thru their Executive Mr Vijay([protected]) and Mr Puneet([protected]).They had issued a SIM no :[protected] for the said no.We have been trying since Oct 04 2008 till date to get the number but in vain.On 17/10/2008 we talked with Ms Anjali Shift Incharge Customer care Vodaphone (complaint no :[protected])about this matter and were informed that this connection would be activated by 20/10/2008.Again the same thing happpened and the phone was not activated.On 24/10/2008 we called anjali and she in conference with Mr Vimal of Intouch Solutions agreed to look into the matter as soon as possible.Subsequently 21/11/2008 Ms Sunaina([protected]) of Intouch Solutions we were informed that this no had some technical problem and were offered another no [protected].We agreed to that also but that no is also inactive till date.we have again complained to the customer care vodafone vide no:[protected] on 30/11/2008.talk with Ms. Tasha and on 04.12.2008 talk to vineet vide complaint no. [protected], than on 08.12.2008 Mr. Juber Khan request no. [protected] and Mr. Siddharth vide complaint no. [protected]

                      Now Intouch was issued above no to someone else.

                      Now I M no more intrested in new connection because i m fed-up

                      Please give me favourable reply


                      Veer Singh
                      Sereval times I had forwarded e-mail regarding the deduction of Rs.15/- per month where as I have not attivated any GPRS system in my cell as the cell phone is Nokia 1650 but customer care cannot give me proper reply enither they are acknowledging my mails. I am thinking to go to cusomer court.
                      Forward a copy of your complaints to the grievance department and if not sloved then go to appllete deptt. If still u hav problem then forward a copy of all ur mails to TRAI.
                      I am absolutely agreed with Mr. Saxena because i was also treated by the Customer Care Executive Mr. Vijay very harshly. If the executives behave like this with the customers then we have to move to the consumer forum with a group.
                      sir i want to know details of cell number [protected] kindly give me details
                      I want [protected] this no. Name & Address. Pls reply soon.
                      my vodaphone no is [protected] is showing the sim card registration failed is there any solution.
                      I want to disconnect my line so what can i do
                      Hello, my num is [protected]. I was trying to activate the DND facility in my ph. Please do the needful at the earliest.
                      Thanks.
                      Madhu.
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                        R
                        rajesh verma
                        from Pune, Maharashtra
                        Mar 30, 2008
                        Resolved
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                        Resolved

                        get puk code of mobile no.[protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        my vodafone number is [protected] please send my puk code of this no please [protected] or nitink.[protected]@rediff.com
                        please send my PUk code immideatily
                        thanks
                        send me d PUK no my no s [protected]
                        Plz send the puk no of mobile no: [protected] on my another mb no:[protected] or on my mail id.
                        Plz send the puk no of mobile no: [protected] on my another mb no: [protected] or on my mail id. plz reply as soon as possible. or otherwise plz confirm me i[censored] cann' get it from you so i can find another substitute
                        Plz. send the PUK no. for Mobile no. [protected] to my mail id.

                        Thank You.
                        Plz. provide me my voda phone puk code. My no is [protected]
                        sir, band these number [protected]
                        please send puck code to this chris.[protected]@hoymail.co.uk
                        My sim card has been blocked. I need puk no against my Mobile no :-[protected]

                        Sim No: H 1A[protected]
                        My sim card has been blocked. I need PUK Code. My mobile No: [protected]
                        Sim No:[protected]

                        thanks !
                        My sim card has been blocked. I need puk no against my Mobile
                        please could u send the puk code for [protected] to [protected]. thankz
                        Please send me my puck code at [protected]@yahoo.com
                        My number is [protected]
                        plz send the puk code my no is [protected]
                        plz send the puk code my no is [protected], plz send the code to my [protected]@yahoo.com
                        plz send me the puk no.
                        my phone no. [protected]
                        Please send the PUK number for this number [protected]
                        sir my pin code is blocked please send my puk code immediately my cell no is [protected]
                        can u plz send me my PUK code, my numba is[protected]
                        can u plz send me my PUK code, my numba is[protected]

                        [protected]@hotmail.com
                        My mobile No. [protected] is lost kindly block the SIM
                        Thanks
                        My Vodafone no is [protected]
                        please send me pin code & puk code

                        Vodafone Prepaid Sim — Getting PUK Code

                        Sir,

                        My mobile no. is [protected]. I require the PUK no to unblock the sim.

                        Please send me the code soon on my E-Mail ID

                        With regards

                        Sachin Jadhav
                        mine no. is [protected] pls forward me the puk code asap.
                        thanking you
                        please my sim has been blocked please send my puk number on my email [protected]@gmail.com
                        my no is [protected].
                        hi vodafone, my number is [protected], i required puk number,
                        my mobile is d88n spice. please send me puk number . urgently required
                        i typed the rong code in 3times now my sim locked sim card number is
                        [protected]
                        pls send me puck code my sim no [protected]
                        Please provide the puk code for no.[protected]
                        plz send me the puk code of vodafone no:-[protected]
                        please send puk of this number [protected]
                        send on my other number [protected]
                        My sim card has been blocked. I need PUK Code. My mobile No:[protected] or[protected]
                        i want to know the puk number for my number [protected]...plz send the number to my e-mail if...
                        please get me puk 2code for me
                        Please send me my PUK code to my mail id my mobile number is [protected]
                        Can u please send me my PUK code to my mail id, my mobile number is [protected]
                        can u plz send me the puk code of my number [protected] to my email id as soon as possible.. kindly do the same... my eamil id is .. [protected]@yahoo.com or [protected]@hotmail.com
                        thank you.
                        plz send me puk code no. my mobile no. is [protected]
                        i have a spanish vodaphone which i have accidently locked, i don't speak spanish so cannot ask spain vodaphone, i need my puk number, my phone number is[protected] i would appreciate any help you can give me, thank-you.
                        i blocked my sim please send me my puk number my sim number is[protected]
                        my no is[protected] i need puk no
                        my vodafone no is[protected] plz send puk code to [protected]
                        hallo meine carde ist geschpert bitte machen sie meine karde wieder auf danke
                        My sim card has been blocked. I need PUK Code. My mobile No: [protected]
                        can u plz send me the PUK CODE, My number is [protected]
                        Plz. send the PUK no. for Mobile no. [protected] to my mail id.

                        Thank You.
                        plz send the puk code for my numbr [protected]..plzzzzz...!!!
                        can u plz send me my PUK code, my number is [protected]
                        please send me d PUK code for dis number:
                        [protected]
                        Please send the PUK number for this number [protected] on my email...Thank you
                        i need my puk code for my vodafone spain number[protected]! send it to [protected]@yahoo.com
                        Plzz send the PUK code for mobile no. 99998070 to my email id.

                        Thank You
                        Sryy the no. is [protected]...

                        Plzz make it soon as possible
                        my sim blocked so plz give me my sim puk number [protected]
                        please send me the puk code...my number is [protected]
                        send me puk no. of [protected]
                        GIVE ME PUK CODE PLEASE . MY MOBIL NO. [protected]
                        please send me puk code of this number[protected]
                        please can u provide the PUK code for my vodaphone number.My vodafine number is [protected].
                        Thanks in advance
                        please send my puk no as my sim has blocked:my no is "[protected]":for sending my puk no u can also send msg on "[protected]"
                        urgently please i request u to send puk no for"[protected]":i would be very thankful plz, my mob is locked
                        my vodafone no is [protected] pls tell me my pin code
                        my vodafone no is[protected] plz send puk code to [protected]
                        My Vodafone no is [protected]
                        please send me pin code & puk code

                        as ..My sim is Blocked nd asking for PUK code..ew can also send me the Code on [protected] ASAP..thanks in advance :D
                        get PUK code for [protected].
                        please send me PUK code for my no. [protected] to my email id [protected]@yahoo.in.
                        i want my puck number of [protected]
                        i want my puck number of [protected]

                        Vodafone Prepaid — unable to receive messages

                        My number is [protected], I am unable to receive messages from past one month, when i call customer care the say to call some other number. Why cant they transfer the call to the right person for better service to the customer. Any how please solve my problem so that i can receive messages.
                        puk code for vodafone spain my nr is[protected] my email is [protected]@yahoo.com
                        my vodafone no.[protected] plz.send puk code no. of this no.[protected] my email id manojmaravi.[protected]@gmail.com
                        vodafone my number is [protected] plz send my puk code on [protected]@yahoo.com
                        my vodafone number is [protected] plz send puk code on my gmail id harjivan.[protected]@gmail.com
                        plz send me the puk no. my cell no.[protected], on my email id [protected]@rediffmail.com
                        plz send me the puk no. [protected]
                        my cell no [protected]
                        plz send me puk no and my cell no is [protected]
                        plz send me the puk no.
                        my phone no [protected]
                        [protected] this is my number PUK Blocked Sim locked please give me
                        please sand me puk code for this no. [protected] and sms me on this [protected]

                        Thanks & Regards
                        Habib
                        can u plz send me my PUK code, my numbar is [protected]
                        my mob no is [protected] plz send me a puk no
                        PLZ SEND MY PUK CODE MY SIM NO[protected] MY MAIL ID [protected]@rediffmail.com
                        can u plz send me puk code, my no is [protected]
                        plz get me my puk code my phone no s[protected] n my sim no s[protected]
                        PLEASE SIR SEND MY PUK NO. MY MOBILE NO. IS [protected]
                        AND MY EMAIL ID IS = kamar.[protected]@yahoo.com
                        please can you send me puk no for mobile no[protected]
                        My sim is blocked so please send me puk number for mob no.[protected].please send puk no. On my another mob.no
                        [protected]

                        Vodafone — false charges in bill

                        My Vodafone mobile no [protected] My Bill amount 1064.47 There are 850 Rs extra in my Bill for data services for MI_BCAP_850_30d_RPROMO_3G Which I deactivated on 3 rd of march...

                        december month call list detail

                        Ple send this number [protected] december call list details

                        Please disconnect my vodafone postpaid service

                        Hi, Please disconnect my vodafone postpaid sim with number [protected] because It damaged in one accident. moreover I am shifting to banaglore so I no more need it...

                        recovery my sim

                        Respected sir, Iwould like to inform that kindly recovery my sim at exact no [protected]. it had been lost but i suffered so many problem for the lost of the sim.

                        ABOUT BILL ISSUE

                        MY POST PAID BILL IS 405 /- & CREDIT LIMIT IS 1500/- & DUE DATE OF BILL IS[protected] BUT STILL MY OUT GOING & INTERNET HAS STOPPED

                        Wrong VAS deduction

                        My number [protected]. Rs.99 balance deduct for wrong reason. Please refund the balance ASAP.

                        not get call details

                        not got my number call details

                        detail number

                        sir this number [protected] full detail in my mail please send him

                        details of the belowmentioned number

                        Please provide me the details and address of the following mobile number information as possible... [protected]

                        call detial

                        arre yr muje mere ek friend ki call detial jald se jald check.karna hai bhot jaldi to kaise hogi plz yr help me

                        address detiais

                        respected sir i want [protected] this number full address very urgent please help me thanks sir

                        mobile internet

                        I HAVE A PROBLEM WITH MY VODAFONE MOBILE INTERNET. I CANNOT DL SONGS FROM ANY SITES FROM MY NOKIA LUMIA 510. PLS HELP ME.
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                          K
                          Kaushal Maru
                          from Noida, Uttar Pradesh
                          Mar 28, 2008
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                          I was using a zero rental plan for Vodafone -GPRS. I needed GPRS settings for a new handset for which I called Vodafone Customer Care(111) and they fraudulently asked me to send a message to activate a Vodafone Package instead of the correct message for the GPRS settings. I realised the fraud in my last bill and stopped the service but they have charged me again for the whole month since I had discontinued the service during the beginning of this billing month. The customer care I spoke to in February confirmed that the Customer Care executive had given wrong information, but the one I spoke to today (Virendra[protected] rudely said it was my mistake.
                          I too have been given wrong information by vodafone executives and then billed a ridiculous amount. the executives are ill informed and unable to do anything except apologising and asking you to pay up.

                          When you demand to speak to a manager, they simply put you on hold for close to half and hour at a stretch hoping you would be too fed up to bother again.
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                            J
                            Jitendra Sharma
                            from Delhi, Delhi
                            Mar 28, 2008
                            Resolved
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                            Resolved

                            I am Jitendra Sharma I am using a Vodafone number [protected], I paid my Vodafone bill before due date on 09/03/2008 through my Citibank credit card but my payment still not updated . I contact Vodafone customer care 10-15 time to resolve this problem but they never help me, I already sent my credit card statement which show bill payment detail also, I am vary frusted from Vodafone call center executive everyday they call me 2-3 time for my due amount which one I already paid before due date, I have 2-3 contact no. of vadafone executive which coordinate with me from 5-6 day to solve this problem but they not response me properly, please tell me what should I do because I try everything i also log a complaint through email on [protected]@vodafone.co.in but I was no got any reply from their side, I try with every type email, fax, call but rather than they solving my problem they increase my problem, my outgoing calls are also barring I am vary frusted with Vodafone services.
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            Vodafone — Payment not updated

                            Hi,

                            I would like to share that this is the worst experience of life I had with vodafone in the updation of the bill. I made payment thru credit card on 18th march of rs 1300. Till yet they haven't updated my payment, inspite of so many emails. But of no use. Everytime they send me an email stating that they have forwarded my case to the concerned dept. but till yet I haven't got any response from there end. This is ridiculuos. Now they have stopped my services. Definitely I am now going to sue vodafone in the consumer forum. My no is [protected]

                            Regards,

                            Rajat Sabharwal
                            Dear Sir,
                            I am holding a vodafone cell no.[protected] in mumbai.I received there september bill of Rs.1127.27 for which i made the payment through cheque.The details are:
                            cheque no.: 108857
                            date : 18/10/2009
                            bank : The Cosmos Coop Bank Ltd.
                            Vile parle (east) Branch.
                            After making the payment they have barred all my outgoing and incoming calls and have sent me a legal notice for recovery.I have given them my bank statement copy but was of no use.
                            I would really appreciate if you look in the matter and bail me out.Looking for your reply.

                            RITESH MUNDHRA
                            MUMBAI
                            [protected]
                            I use [protected] vodafone post paid no. current time i am on roaming last 06- days & my billed amount exceed my credit limit but no any information pass out to me regarding excess amount.

                            My bill reach to me by mail on 17- April ( Saturday).

                            On today my services BARRED with out any information, after barring i pay the billed amount today morning 11.30 am. but till 4.45 P.M. my services not activated.

                            MY EXPEREANCE IS VERY VERY BED THIS VODAFONE SEVICES

                            Vodafone — Vodafone Payment not updated

                            Hi Sir/Madam,

                            I just want to inform about the Payment that is not updated till now from your side.
                            On 9th May I have made a payment of my Mobile number [protected] of Rs. 465 with Citibank Credit Card via Vodafone web site with My Vodafone Account.
                            Below are the details for the same:

                            Amount = Rs. 465
                            Transaction ID : MC1T[protected](I have confirmed the same with customer care executive that they have received the payment and transaction ID is right. Request number that Customer Care Executive given me : 2194196 for processing the payment)
                            Transaction ID of Citibank : 166071(I have confirmed the same from Citibank and they told me that payment has been accepted by Vodafone on 10th May.)

                            I am not sure regularly I am calling to Vodafone customer care number that payment has been received but not updated till now.
                            Can you please tell me the reason and now you have started the message when I am dialing any number from my mobile that "Kindly make the payment as it has not been received".

                            Kindly stop the message that payment has not been received. It is not my mistake. I have already given you the details about my payment so please process the same and update the payment.

                            Thanks,
                            Amit Tuteja
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                              A
                              Ashutosh Chakraverty
                              from Kolkata, West Bengal
                              Mar 28, 2008
                              Resolved
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                              Resolved

                              I am a senior citizen lady. I bought a prepaid vodafone sim of 1 year validity for Rs498 on 1st March 2008 from an authorised vodafone ministore on VIP road kolkata and was using the balance talktime with very limited outgoing calls or sms. The voda perhaps didn't like my thrifty use and on 27th march at 12-24-37 pm suddenly sent an sms " The ckt offer has been activated on your vodafone mobile phone, monthly rent of Rs 99 hasbeen deducted from your balance". Before I could recover from this blaff another sms was received at 12-26-39 pm "You have successfully subscribed to the vodaphone monthly cricket pack..."
                              Accept viewing the above two sms I haven't even touched my mobile and they are saying I have "successfully subscribed" voda's monthly cricket and that even at this age and being an old lady. I became alarmed and went to the last voda sms's reply mode and sent at 12-29-24 pm " U r wrong. I havn't subscribed". Voda replied "Hello, you have entered the wrong key word. Please enter the desired key word and sms to 56789." Though they said that I enterd wrong keyword their activation continued
                              and from 27th 12-30 pm onward Iam continously receiving the annoying intermittent ringing of incoming sms for no fault of mine.
                              I am used to BSNL services and have never faced this type of notoriety. BSNL though have improved a lot in their service may still have some lacunae in its service but I have never heard of such 3rd rate baniya attitude with BSNL.
                              After that I talked with voda's customer service but accept some hollow courteous assurances, they couldn't do any thing. The customer care informed that the matter will be finalised within 31st compelling me to suffer this annoyance for 3/4 days more.
                              I long these nuisences with the customers will continue.
                              Can any body suggest how I can lodge complaint on this to TRAI and consumer court. Please help.
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              deactivate ckt alerts
                              d[protected]
                              Yes please complain to TRAI and share the details of what you did.. I will do the same. Thugs like Vodafone should not be allowed to get away like this ripping people off. Vodafone is a UK company. In UK, they will never do anything because they know people will not tolerate such crap. In India, they think we are still their colony and can take whatever they serve on a platter. This has to stop. Kick those out of India.. make them pay. Chuck your Vodafone sIM in the garbage. Say no to firangi companies who have no business ethics.. Bunch of thiefs...
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                                S
                                sumit singh bhatia
                                from Kolkata, West Bengal
                                Mar 27, 2008
                                Resolved
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                                Resolved

                                IAM 5 YWAE OLD VODAFONE COSTUMER PLEASE GIVE ME CODE OF DEACTIVATE CALLERTUNE
                                Dec 2, 2016
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 17, 2012
                                Vodafone India Customer Care's response
                                Hi Pooonam,

                                Kindly refer to http://www.vodafone.in/vas/lifestyle/pages/callertunes.aspx for more information. If the song is not currently available, you can call 567910 and set the recorded tune as the Callertune. Do write in to us for any further assistance, we'll do our best to help.

                                Regards,
                                Vodafone Customer Care
                                Sir,
                                My mobille no.is [protected]
                                I have not recieve my bill on time.
                                I have allready register for dublicate bill in karol bagh vodafone custmer care branch.
                                This problem occure in every month.
                                I am very irritate.
                                so please send my bill on time. and please send my internate billing password.


                                regards,
                                Ashutosh kumar
                                [protected]
                                IAM1Y 8mothWAE OLD VODAFONE COSTUMER PLEASE GIVE ME CODE OF DEACTIVATE CALLERTUNE.
                                pls arrange to send Islamic caller tunes codes

                                thanks / regds
                                Manoor
                                hi i want kiss kiss song from chris brown as my callertune. i have searched it manytimes still i am not getting it so plz send the callertune code to my e-mail.
                                hiiiiiiiiiiiiiiiiiiii
                                how can i deactivate the vodafone caller tunes and miss call alert??????
                                i want song of in the end(hybrid theory)from linkin park as my caller tune.plz send me the caller tune for my e-mail...
                                type CAN CT and send it to 111
                                ifthat doesnt work try DCT CT and send it to 111...
                                dont worry u can try both because any msg to 11 is free
                                I WANT TO DEACTIVATE / REMOVE MY CALLER TUNES FULLY. NOT EVEN THE THEME SONG OF THE VODAFONE . I ONLY WANT NORMAL RING TONE.MY MOBILE NUMBER [protected]
                                hey i wana set - linkin park - In The End as my vodafone cell caller tune but im nt getting da code of dis song...so plz send me da Caller Tune code as soon as possible !!
                                pls give me code for the song "tu mera dost hai" from the movie yuvvraj.i have tried my level best to find on net but could not .i have vodafone prepaid connection
                                thanks
                                mahipalsingh
                                Pls send me the code of song "Guzarish" from the movie "Ghajini". I tried a lot to find it on vodafone website but i couldn't. I have Vodafone Prepaid Connection.

                                Thanks
                                Rahul
                                Please send me the code for 'Follow me' song by Uncle Cracker for caller tune...and i have Vodafone postpaid connection... I am searching this on website from ages... no luck :( so please help me out...

                                Cheers,
                                Leena
                                Pls send me the code of song "Guzarish" from the movie "Ghajini". I tried a lot to find it on vodafone website but i couldn't. I have Vodafone Prepaid Connection.

                                regards
                                sudipta
                                I saw in ghajini trailer for seeting ghajini callertune we have to dial some number i have tried a lot to set guzarish song from ghajini but i can't set it i have searched in site also but i couldn't find it So please get me the code for guzarish song from ghajini i have postpaid connection
                                Pls send me the code of song "Guzarish" from the movie "Ghajini". I tried a lot to find it on vodafone website but i couldn't.
                                Hi plz send me the code for the caller tune from the movie Gajni, song: tu meri adhuri..
                                Hi plz send me the code for the caller tune from the movie Gajni, song: tu meri adhuri pyaas pyaas
                                Hi plz send me the code for the caller tune from the movie Gajni, song: tu meri adhuri pyaas pyaas
                                Please send me the code for setting "Tu meri adhuri" as my caller tune, I am unable to find the code for this superb song from GAJNI...many of my airtel friend already got that...so do something needful...
                                pls give me guzarish code gajini callertune pls
                                send me da caller tune code of "akashadeshana" frm meghasandesham
                                i am an airtel subscriber nd i dont get the code for my december in hybrid theory
                                Hi plz send me the code for the caller tune from the movie Gajni, song: tu meri adhuri pyaas pyaas
                                hey i wana set - linkin park - In The End as my vodafone cell caller tune but im nt getting da code of dis song on your the vodafone site...so plz send me da Caller Tune code as soon as possible !!
                                hi
                                sir i m chirag pls give me aashiq banaya aapne song code "aa karib aa" its urgent
                                Hi plz send me the code for the caller tune from the movie Ghajni, song: tu meri adhuri pyaas pyaas...
                                dear sir plzzz send me caller tunes codes latest bollywood songs and film iam waiting for ur reply.
                                i want the caller tune of malhari vari, from the film aga bai aera cha...plz send me the code of that song...?
                                My Mobile No.[protected]
                                Pls send me the code of song "Guzarish" from the movie "Ghajini". I tried a lot to find it on vodafone website but i couldn't. I have Vodafone Postpaid Connection.
                                plz send me the code for tu meri adhuri ...gajni
                                Hi plz send me the code for the caller tune from the movie Gajni, song: tu meri adhuri pyaas pyaas
                                plz send me the code for tu meri adhuri ...ghajni. mobileno [protected].
                                pls mail me ghajni callertunecode TU MERI ADHURI or sms to [protected]
                                I am vodafone postpaid customer from last three years, want to activate callertune pls. send the details of different callertunes with their codes and tell the procedure how to activate on mobile?
                                Hi Please send me the code for the caller tune from the movie Gajni, song: tu meri adhuri pyaas pyaas
                                Hi Please send me the code for the caller tune from the movie Gajni, song: tu meri adhuri pyaas pyaas
                                pls impro network problem in kanjur marg & Pls send or give a call from you'r coustomer care & pls send new caller tune Just like film of gajini song (kase tum mujhke mill gai)
                                The following song code is wrong for the corresponding film.from
                                the film"guna" song "Unnainaan" "code= 44176"

                                can u send d correct code.
                                hi,


                                i have tried a lot on vodafone site to find out ghajni caller tune, but i doesn't find that.kindly send me the code of "kaise mujhe tum mil gye" from the movie ghajni. asap...

                                regards

                                abhay
                                Hi Please send me the code for the caller tune from the movie Gajni, song: tu meri adhuri pyaas pyaas
                                hi sir i'm mukesh please send me code for the caller tune from the movie Gajni, song:bahka main bahka bahki hawa see ayi manjil manjil
                                sir,
                                plz send me how to change my callertune into a new song "o jaana" of the recent movie raaz 2.send send me the codes. And also send me how to activate it...plzzzzzzzz
                                i have tried a lot on vodafone site to find out ghajni caller tune, but i doesn't find that.kindly send me the code of "kaise mujhe tum mil gye" from the movie ghajni. asap...
                                regards,
                                manasvi
                                hiiii, my number is [protected], pls send me the code for the caller tune from the file "Ghajini". the song is "Kaise mujhe tu milgayi, kismatpe ayena yakin"
                                Kindly inform me the caller tune code of" Tu mujhe yaad aha gae "of ganjini.

                                Prompt reply is highly appreciated
                                I required caller tune code for all ghajni songs
                                i want to caller tune
                                film ; rub ne banadi jodi
                                song;tuj me rub dikta hea
                                sir, i wnt to set d song zindagi kahi ghum hai sang by zubin as my caller tune ...i m nt gting d code...so plzzz hlp me out...hoping 4 ur positive anticipation...
                                plz send caller song list
                                can you plz send me the code for the song 'soniyo'from the movie 'raaz'
                                Hi,
                                Please send me the code of setting the Caller tune "Tu meri adhuri Pyass pyass" of hindi movie "Ghajini" and please do it fast.

                                Thanks & Reagards,
                                Poojan Goel
                                [protected]
                                Discontinue unsolicited services
                                This is with ref to some vague activation of some text based services of http://igmobi.com of which I am unaware of. This auto activation has been deducting money from my balance, sometimes at the rate of Rs 10 a day, whilst I am not using my mobile for any such services.
                                This is a request to please deactivate the subscription immediately and refund the amount wrongly or forcefully deducted from my account .

                                Thank you.
                                Mobile no: [protected]
                                hi, i posted a complaint in one of vcc, they have replaced my account but not yet changed my desire caller tune, if possible can u tell me code of namasukemayindi song CT from the movie nuvve nuvve, i'l b very thankful i[censored] can give it to me
                                hi, can u pls mail me the hello tune code for ghajini song behka...
                                please send me the callertune code for the song 'o jaana' from raaz 2.i'll appreciate i[censored] send it by today in my mail id.thankyou.
                                hey...i wanna set my caller tune LEAVE OUT ALL THE REST (LINKIN PARK)...And vodafone is not having even one song of linkin park...please do something about this...
                                Hi,
                                Please provide me amir's new Hindhi Gajani film Caller Tune, caller Tunes Is kaise Muze Tum Milgayi


                                Thanking You,

                                Saniya
                                i want callertune of madonna 4 minutes
                                Please send me the caller tune code for "Kaise mujhe" from Ghajini...Plsssssssssss
                                Please give me the caller tune - Green Green Grass of home by Tom Jones, its a country song if you need it I can send it too.
                                hi i want a song veesum kaatruku from the film ullasam, and i need a song enswasakatre from enswasakatre film, could you please send the caller tune activating codes through my mail, pls respond me as soon as possible... thank you...
                                hi please send me the caller tune activating codes for the following songs, "veesum kaatruku" song from ullasam film & "enswasa kaatre" song from enswasakaatre film
                                its really hard to look up for international songs and you leave with a complete dissappointment not finding what you want, i wanted to put up Chris Brown Forever or With you but to my dissapointment lead me to no where making me spend for hours over the phone as well as over the net. my bro uses Aitel and he has this all new and cool callertunes, so with this i think airtel is not onloy concentrating to the indian public but as well as the whole younger generation as well as all diversity of people.. hope i havent written anything bad but still i really like hutch because of its conversion into Vodafone.. sounds more International... Anyways drop me a message if you got codes for this..
                                plz provide me caller tune code "Thujhe milke laga" song from "Raaz 2"
                                Hi i want to set a song from LINKIN PARK as my caller tune
                                But I'm not getting it
                                Can I record and set it
                                If yes then how??
                                So, please could u help me with that...
                                Dear cc,

                                please send me the code for TU MERI ADHURI song from Ghajini.

                                Saradhi
                                [protected]
                                Pls send me the code of song "shano shano" from the movie "yuvraaj". I tried a lot to find it on vodafone website but i couldn't. I have Vodafone Prepaid Connection.
                                Hi,
                                I want the caller tune code of 'kareeb aa' song from the movie " Aashiq banaya apne"
                                Hi I couldn't get this code after a more time spend so pls send the code for the caller tune from Movie :- Main prem ki diwani hoon.
                                Song:- Kasam ki kasam h kasam se
                                My name is karan. My mobile no: is [protected]. I want to know about caller tunes codes. I[censored] have russian caller tunes code send the codes. If not. Then send some english songs code.
                                i want caller tune of Raaz-2 ...soniyo
                                i want linkin park caller tune in vodafone...
                                please send the details to deactivate call tune
                                Hi plz send me the code for the caller tune for islamic Main Madeene chala main madeene chala phir karam hogaya main madeene chala
                                Please send me the Caller tune Code of "Bahoo ke Darmiyaan" from Khamoshi or

                                "Bin Tere Kya hai Jeena" from Woh Lamhe.
                                hi, please send me the code for caller tune From the movie Raaz-2, song; Tu de de mera saath. please forward me the code. My num is [protected]
                                Hi plz send me the code for the caller tune from the movie Khakee, song is WADA RAHA
                                Hi,

                                Can u plz send me caller tune code for kaise mujhe tum milagyi from ghajni movie

                                I'm unhappy with the vodafone customer care service representatives...They are rude most of the times and they dose not have telephonic ethics...
                                GIVE ME CODE OF KIVEN BHULEGI FROM AA GAYA BANJARA
                                code of KIVEN BHULEGI from AA GAYA BANJARA
                                plz send me vodafone caller tune code for ``soniyo'' from movie RAAZ 2
                                plz send me airtel caller tune for "AE KHUDA TUNE YE MOHABBAT BANAI KYO HE, GAR BANAI HE TO ISAME JUDAI KYON HE"
                                plz send me VODAFONE caller tune CODE for "AE KHUDA TUNE YE MOHABBAT BANAI KYO HE, GAR BANAI HE TO ISAME JUDAI KYON HE"
                                i want callertone codefrom Movie :- Main prem ki diwani hoon. (vodafone)
                                Song:- Kasam ki kasam h kasam se
                                how to get callertune code?
                                not connect customer care no
                                sir

                                MY VODAFONE NO IS [protected] MODEL ( HANDSET MOTO V3I ) ACTULLY NET ACTIVE BUT NOT PROPER WORKING ( GPRS NETWORK IS NOT AVAILABLE ) WHY

                                SO SEND BROWSER SETTING WITHOUT FAIL AND CONNECT CUSTOMER CARE NO
                                sir,
                                maina yeha connectn [protected] 6mnth ho gaye liya maina bhaoout baar MODEL TOWN JALLANDHAR, LADOO WALI RD JALLANDHAR, gaya isa pre paid kar dey per koi soonna ko raazi nahi ha aisa kyo kya custmoer PRE-PAID nahi karwa sakta, mujhe jawab dey ???????????
                                hi,


                                plz provide me the caller tune code of 'kareeb aa' song from the movie " Aashiq banaya apne" ...
                                mere ko rajasthani callre tunes chahiye
                                to muje rajashthani shabhi callre tunes E-mail jarur karna plzz...
                                MUJE RAJASHTHNI caller tune CHAHIYE TO PLZZZZZZ MUJE e-MAIL KARO RAJASHTHI caller tune.
                                MERA MOBILE NO [protected] VIPUL (HIMMATBHAI) IS MY PAPP.
                                hiiiiiiiiiii
                                pls give me code for the song "kasam kikasam hai kasam se humko pyar hai sif tumse"from the movie main prem ki deewani hoon.so plz send me Caller Tune code as soon as possible !!

                                Thanksssssss

                                Shilpaa...
                                I want to listen to vodafone caller tune before setting the caller tune, pls provide the web site or dial no where i will not be charged
                                i want to make a song of linkin park i.e what i have done...
                                kindly make my caller tune of linkin park's song that is what i have done
                                hi
                                Send me Soms Romantic caller tune
                                i wan't deactivate my callertune

                                plese sir go fast, because i am a prepaid coustmer


                                my phone number - [protected]
                                please tell me this number details [protected]
                                i want the caller tune code for aa kareeb aa of aashiq banaya apne so plz send it as soon as possible...i will be waitin...send it on my id...
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
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                                  S
                                  Shankar Narayan
                                  Mar 27, 2008
                                  Resolved
                                  Report
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                                  Resolved

                                  SUB : Unsolicited Marketing & Sales Calls
                                  REF : Mobile No. [protected]

                                  I have been using Hutch / Vodaphone Prepaid Mobile No. [protected] since Nov, 2004.

                                  During the past 6 months or so, I have been constantly bombarded with unsolicited marketing / sales calls and SMSs which is proving to be a real irritant and is creating lot of inconvenience to me. Also, on couple of occasions, my account has been unanimously debited by Rs. 30/- / Rs. 25 etc. Initially, I ignored it thinking that by mistake it would have occurred but to my dismay such occurrences did not stop and I had to approach your outlet at S.V. Road, Malad (W) to complain about this and once they credited Rs. 21 but balance Rs. 9 (service charge) they did not.

                                  In spite of numerous verbal complaints to your outlets in Hypercity, Link Road, Malad (West) and S.V. road, Malad (W) still this type o[censored]nsolicited messages and amounts are getting debited to my account. For the last couple of days, my account has been unilaterally debited as under :

                                  24/3/08 Available balance Cr. Rs. 167

                                  24/3/08 : Dr. 31
                                  25/3/08 : Dr. 25
                                  26/3/08 : Dr. 30
                                  26/3/08 Cr. 30

                                  26/3/08 Available balance : 111

                                  From the above you will observe that during the past 24 hours, my account has been debited with Rs. 56 on the pretext of “downloading caller tunes” which was not requested.

                                  I ask you to immediately take strict action against whoever is responsible for these acts within the next 48 hours and inform me in writing failing which, I will be constrained to take up this matter further as deemed fit including approaching the Consumer Redressal Court and the media.

                                  This type of occurrences could not have happened without the knowledge and concurrence of Vodaphone and whatever excuses or justification, which are being provided by your sales / service agents do not carry much weight.

                                  In view of what is mentioned above, I immediately request you to acknowledge receipt of this letter and take corrective remedial steps to ensure that in future no such unsolicited messages / SMS and unauthoriised amounts are deducted from my account.

                                  Yours sincerely,

                                  S. Shankar Narayan
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  Vodafone Prepaid — Unsolicited deductions for services not requested

                                  Dear Sir/Madam,
                                  Vodaphone Chandigarh is stealing from it's prepaid mobile users!!!!
                                  Surprising! How Vodaphone Chandigarh is stealing funds from it's prepaid subscribers! It seems they have targets to accomplish! They are cheating by sending SMS that your service is activated as per your request, when one has not asked for it.
                                  Even after complaining to them to stop the service the money is not refunded. We are at their mercy as we prepay them.
                                  In one day they deducted Rs. 90 for 3 services that my wife did not subscribe.
                                  Their was a call from sales staff who introduced himself by a certain name, when told to stop calls and refund the deducted amt. and warned of consequences and to give his name to make complaint against him. He gave another false name.
                                  Hi Aslam,

                                  We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yh4qaru and we’d be happy to help.

                                  Regards,
                                  Vodafone Customer Care.

                                  Vodafone — Unrequested Services added for prepaid number and money deducted

                                  I have a prepaid number from vodafone. Today(26/05/2010) suddenly I received a message saying that my caller tune has been activated. When I dd not put any such request in. When I sent an sms saying I want to cancel it. I received a message saying 30 rs has been deducted from my account for monthly charges. That was not all I also receive another message saying ASTRO has been activated for my number and 30 rs has been deducted for that too. I never asked for those things. I have no idea how these got activated.

                                  If there is some way vodafone can restore my balance they should. Or atleast the public should know about these cheatings by the service providers
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                                    christopher p coutinho
                                    from Mumbai, Maharashtra
                                    Mar 26, 2008
                                    Resolved
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                                    Resolved

                                    all out going calls are getting rejected
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Respected Sir,
                                    I am to statethat my mobile no is [protected] and my iyear cativation is upto[protected].Since i recieved a message from your company, keeping this in mind, i have activated my mobile No:[protected] for lifetime activation on 4-7-2008 at malakpet vodaphone store. But from[protected] it is deactivated permanently. i called even to the customer care centre and enquired about it 48 hours back.till now there is no reply . Kindly look into that matter.
                                    my sim card is not working i.e no incoming no out going.when the sim is inserted the tower shown by the mobile is nil.
                                    Dear sir,
                                    My vodofone all outgoing calls showing rejected.. When i am doing the call that time connecting shown rejectd.. Pls resolve the issue.
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                                      Arun Bhardwaj
                                      from Delhi, Delhi
                                      Mar 25, 2008
                                      Resolved
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                                      Sir,
                                      From last few months I am facing this problem number of times that whenever i made a call to some number I will be able to hear the other persons voice but he will not able to hear from my side.
                                      My vodaphone Mobile number is [protected].Please rectify this problem on an urgent basis.
                                      Thanks
                                      Arun...
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        Sachin
                                        from Gurgaon, Haryana
                                        Mar 25, 2008
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                                        Hi All,

                                        My name is Sachin, and I am using a Vodafone post paid conncetion for last one year. Twice in 4 months duration services to my phone connection were barred even after paying the monthly bill. In decemeber, I paid my cell Vodafone phone (# [protected]) bill (amt: Rs. 2420) thru cheque to collection agent. started receiving the message please pay your bill, so I called up the agent, he told that bill has been paid and due amount is zero. So I checked my bank account statement, it did not reflect in it and then called the Vodafone customer care but they failed to provide me any information about it. And on 17 Dec morning I received a SMS that services has been barred, To avoid further hassles, I paid the bill thru Credit card via IVR, then too I didn’t received a confirmation SMS. After enquiring the customer care, I received 2 SMSs confirming that its being processed, but no confirmation about the payment. Next day I received a 2 SMSs that the bill amount has been credited but still my calls were barred. Meanwhile I called the customer 4-5 times all the customer executive said that there is no due balance and the services will start within 1 hr, 2 hr, immediately. Even one of them said that his senior will call me back, but no one reverted.

                                        After the cheque expirence, I opted for the ECS facility in March, again one day morning I noticed that my outgoing calls have barred. SO chechked with the customer care the said that they have note recived my bill payment. Then checked my bank account statement which showed that bill amount was deducted. For 2 days I followed with customer care to chekc up whats wrong now. Even I submitted them the Transcation Id of ECS, they gave only one answer that the payment is not updated, please call after 24 hours. Still they have resolve the problem 20 days for them to update the payment, strange. Vodafone is solely responsible for losses I have to bear. . If required I could present all the SMS interaction with Vodafone.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        post paid bill
                                        Dear sir/madam
                                        I want to know that my welcome letter.
                                        Till now I don't have get this.
                                        Thank you very much for your co-oparation in
                                        this matter( My post paid number is [protected])


                                        Yours faithfully
                                        [protected]
                                        Mr.Mithun das
                                        Hi,

                                        I had a vodafone post paid number till last night i.e. 31/03/2009.
                                        When i woke up today the sim wasn't working. i checked with the Vodafone center at thakur village and the customer service lady made me wait a good 15 minutes while she consulted her seniors.

                                        Then she asked me whether the mobile number was being used for tele marketing purpose to which i refused. She wanted me to give in writing that the number isn't used ffor tele marketing purposes.
                                        Instead of giving such a baseless letter i found it better to discontinue the phone.

                                        I realised after seeing the current bill that i had used the number very sparsely for making calls. I had made use of the 10 ps / sms scheme most of the time. But it was never ever used for tele marketing.

                                        Would like to know from Vodafone authorities how they have came to this assumption.

                                        Or do they feel that the customer who isn't using the phone connection for calling is of no use.

                                        Thanks n Best Regards,
                                        Chetan Kuckian
                                        I have two vodafone no's one is [protected] & second is [protected]. I had an outsanding bill for [protected] but vodafone disconnected the services of my another no ([protected]). I want written clarification. for the above statement..
                                        I have two vodafone no's one is [protected] & second is [protected]. I had an outsanding bill for [protected] but vodafone disconnected the services of my another no ([protected]). I want written clarification. for the above statement..

                                        Regards
                                        Kabir Walia

                                        Vodafone — Barred calls even when payment was made

                                        We have 7 (Seven) CUG connections under A/C no 5.11847 Payment for all 7 numbers was made for April 2011 Bill on 11.05.2011 (due date 19.05.2011) at Vodafone Center, Mangaldas Road, Pune 411 001. All seven numbers are under our company name Aircool Services and one cheque was paid for total amount for 7 numbers.
                                        Vodafone credited entire amount against one number and barred all outgoing calls for other 6 numbers for good 8 days.
                                        Inspite of various emails & calls to their CC they did not restore connections. In normal course also we find that their network is busy. In our opinion the services are being barred claiming ignorance fraudulently as they are giving probably 10 times more connections than their network can handle. It is high time that Telecom Regularity Authority investigates so that general public is not fleeced.
                                        Nanik Lulla
                                        Aircool Services
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