[Resolved]  Vrl Logistics — about ticket booking

Address: Belgaum, Karnataka

sir I booked two tickets to Bangalore, one from nipani and other from belgaum....in nipani VRL OFFICE on 22nd aug 2013. due to mistake from VRL office boy the both tickets were booked from nipani itself. When I noticed message in my mobile for confirmation of registration I got to know that both seats were booked from nipani itself. Now the matter is my family member (woman passenger) is waiting in belgaum near RAMDEV HOTEL infront of VRL office. when I asked that boy he told that need not to worry VRL(VITA) bus wil stop near ramdev.but the vrl bus didn't went to ramdev itself on 23rd aug 2013 which was departure date. when I enquired that again in VRL office they telling that none of the VRL bus wil go in belgaum city they will leave from outside itself. On 23rd aug due to this thing my family member didn't went to Bangalore itself............now tel what I have to do
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
 
1 Comment

Comments

Please go through the brochure/bills/receipts for any terms and conditions. You can send them a legal notice stating your grievance and for the refund. You have a very prima facie case against the Company. They will certainly start responding to you immediately. I am a lawyer. Please do not hesitate to call me.
Satish
Cell No.:- [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    VRL Logistics / VRL Group
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    1257
    Pending
    0
    Resolved
    252
    VRL Logistics / VRL Group Phone
    +91 83 6230 7800 [Customer Care]
    +91 44 3532 6111 [Chennai]
    +91 80 2699 2525 [Bengaluru]
    VRL Logistics / VRL Group Address
    Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad, Hubli, Karnataka, India - 581207
    View all VRL Logistics / VRL Group contact information