[Resolved]  Whirlpool — Washing Machine fault

We buy a Whirlpool Full Automatic Washing Maching in the year of 2002. On 25/03/08 before we done 2 years AMC Contract with Service Request Whirlpool of India Limited, now we found a problem in our washing machine and we are calling to the customer care for last 7 - 8 days but they didn't reply. Our code is 25692059 and Service request No. 20132. Our residence address is Major Kulbir H.No. 7/151 Kariyappa Vihar Delhi Cantt & Contact No. [protected]
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Aug 14, 2020
Complaint marked as Resolved 
 
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Complaint(Chennai) : We owned a Whirl Pool Washing machine and had problem in course of time. Precisely problem of the machine: Water uncontrollably filled continuously inside and spilled out side off the machine. So spoke to customer care and they did send a technician. He said it would be minor problem and we have paid him.

The problem would occur with in 15 days to 30 days again. Again he would come and convince us saying that you are no longer going to have any problem in future. Likewise we spent more than 50% of money (Rs 6000) for fixing. But no use, later we realized that technician cheated us.

We made up our mind to buy new washing machine and we did. The new machine is also having the same problem of water overflowing out of machine and that too within few months of purchase. We are no longer going to use Whirlpool products anymore. Whirl Pool is going to kill its business by losing customer trust.
I have taken whirl pool Refregirator on[protected] model no is 11255 and serial no INC[protected] at Produttar Andrapradesh, on[protected] Refregirator cool effect gone all stuf kept inside was spoiled.complaint given to the shop owner and local service person of company, after two days service machanic came and taken the Refregirator, still[protected] he has not returned the Refregirator, He is telling that copressor dameged, company is not having stok, when company sends i will give the Refregirator, Shop owner is not at all responding properly, he is telling give complaint to CONSUMER COURT, I am fed up with calling coustomer care, service Engineer, and shop owner. Still now i have not got the Refregirator or its replacement. Please do some thing other wise Whirl pool name trust will spoil.
we buy whirlpool washing meachine frount loading model we are leaving saligramam chennai now meachine not working please advice near the your service engineer contact num

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