[Resolved]  Whirlpool Delight Refrigerator 9937 Dlx — rusting of refrigerator

Address: Thiruvananthapuram, Kerala

From



Sajid.A.S.

T.C.39/1763

YNA-11, Yamuna Nagar, Ist Street

Manacaud

Thiruvananthapuram

(Contact no.[protected]; mobile: [protected])



To
The Manager
Whirl pool of India limited

Sub: Complaint regarding rusting of Whirlpool refrigerator

I have purchased a Whirlpool Delight refrigerator Model no.9937 DLX having Sl.No.INA [protected] with Colour S Steel from Bhuvan Radio Service, Manacaud junction, Attukal Road, Thiruvananthapuram on 25.08.2006 for Rs.14,000/-. Now just only after three years it is found in the refrigerator that a major portion of the door and sides of the body get start corroded. This was started 5 months before. I have contacted your home service unit at Thiruvananthapuram and they have replaced the upper and lower doors with new ones. They have also charged Rs.2100 for the replacement of the two doors. Now corrosion is still existing in the sides of body. Starting corrosion of the body in such an International product is to be viewed very seriously. The charges recovered from me is to be reimbursed and the corrosion existing in the sides of the body is to be also solved. Whirlpool is very well known international product and shown its very high performance from last many years. Because of that only I have purchased your product and because of that I am in trouble also. Corrosion of the product within a very few years will make a very bad impression on you and I have take it very serious. But I am expecting a very positive approach from your side and waiting for.
Thanking you,
Yours faithfully,

SAJID.A.S.