[Resolved]  Whirlpool India Ltd. — False Price of product

I had purchased Whirlpool FF 350 Litre Double door refrigerator in 2003. Since then my refirigerator has been giving trouble. Almost every year its compressor has been replaced by the franchisee of the company but the problem continued to be experienced at a frequency of less than a year. The problem has grossly aggravated during last couple of years as gas (R 123) leakage has occurred at a frequency of almost 5 to 7 months. This burdened me with unnessary payment of Rs. 400 as service charge as and when company's service engineer had been called, which would have resulted in payment of atleast Rs. 5000/- on account of periodic repairs within warranty period.

I feel grossly cheated by the service provider of the company resulting in huge financial loss to me, which was purely on account of manufacturing defect.

I would request you to look into the matter and provide me the requisite relief. From the records of repairs done on my refirgerator due to compressor defect, I should be compensated by replacement of new refrigerator.

Thanking you,

VIJAY GARG

Whirlpool India Ltd. — False Sales Price

Hi,

Please refer to this complaint logged @

http://www.consumercomplaints.in/complaints/whirlpool-india-ltd-c94913.html

Again Complaint is :

Hi,

I got email id from a lady when i called[protected]. this email id was for executive @ whirlpoon india.
I have purchased whirpool's NEAT N fresh tuppelware refrigerator kit for Rs.1200
when i visited the dealer it was for Rs.1050
MRP on the kit is Rs.1200 and we called the guy to repair AC and he bought is along with him. Prices on MRP is always more then sal price.. we are i think fooled for RS. 150 extra.
please check on this as my next action would be media and web publishment of this issue and fraud. i have done that with nestle in past.


You can yourself call the dealer @[protected] and just be a customer and ask for the price of NEAT n FRESH accessory kit from whirlpool.

This is disguting... ppl from whirlpool coming at ur place and selling things more then what's in the market.

please check on this...
You can call me @ [protected]

Regards,
Himanshu

i have rec'd my refund from them after constant emails and calling on corporate numbers...


finally resolved

I HAVE PURCHASE A 170 LTR. WHIRLPOOL REFRIGERATOR ON BEHALF OF MR. DHRUV KUMAR PATHAK,
RADHA BALABH MANDIR, VRINDAVAN.BUT IT WAS NOT WORKING PROPERLY, COOLING IS DONE & ELECTRICAL SHOCKING ALSO.

Recently I had visited few dealers to find out the prices for Refrigerators of Whirlpool makes. The dealers prices differ from 4 to 5 thousands for the same capacity of similar models. It is very difficult to digest such an exhorbitant price variations.

I have purchased double door Fridge and got lot of problems i..e no cooling, totally all vegetables and all items have been spoiled.When we made complaint the response for new fridge is almost not upto the mark.Again several times we requested thru customer care by calling several people like Divya, Rampriya, Magna, Anand Team leader, Pratush, Dakshin, Raju, Lavanya, Balaji, Shyauddin, Sukanya, Pratapetc... and I felt very bad for calling all these bloody people which is of no use.They were coming to the line just like fashion show and not for help.They themselves asked us to write to whrilpool and todya also Mr.Raju from chennai asked us to write to whirilpool insetad of attending my problem.Pl. help us how to bare these things.!!!
They have created lot of nuisence instead of helping the customer.It's not a customer care .
Customer care is of no use which is unnecesarily spoiling the image and goodwill of the Coy.
Better the Local Indian Coy.High level hirarchy should come forward to solve the problem.
hey promissed for replacement but till now nthing has been happened.
Matter is most urgent and most important.

have purchased double door Fridge and got lot of problems i..e no cooling, totally all vegetables and all items have been spoiled.When we made complaint the response for new fridge is almost not upto the mark.Again several times we requested thru customer care by calling several people like Divya, Rampriya, Magna, Anand Team leader, Pratush, Dakshin, Raju, Lavanya, Balaji, Shyauddin, Sukanya, Pratapetc... and I felt very bad for calling all these bloody people which is of no use.They were coming to the line just like fashion show and not for help.They themselves asked us to write to whrilpool and todya also Mr.Raju from chennai asked us to write to whirilpool insetad of attending my problem.Pl. help us how to bare these things.!!!
They have created lot of nuisence instead of helping the customer.It's not a customer care .
Customer care is of no use which is unnecesarily spoiling the image and goodwill of the Coy.
Better the Local Indian Coy.High level hirarchy should come forward to solve the problem.
hey promissed for replacement but till now nthing has been happened.
Matter is most urgent and most important.
Whirlpool coy Pl. refund my amount and take back your fridge.

I have a whirpool washing machin model no 30EIE2A 4010 BUT THOS IS NOT WORKING LAST FEW DAYS PLEASE PROVIDE ME WHIRLPIIL CUSTOMER CARE NUMMER.

To, Whirlpool India Ltd.


This is really bad experience after marking so many complaints there is no permanent solution received from your end.

I had purchased double door Refrigerator around 7-8 months back but from first day we r facing some major problems, for that, we r continue contacting your customer care and after so many complaints the major part of Refrigerator (compressor) had been replaced.

But after replacement the problem is still not resolved. There is big bulky noise regular coming from Refrigerator.

Again last week I had spoken with Mr. Sanjay Gautom he has ensured some Sr. engineer will be visit and take care of the entire problem. But till yet no engineer had visited.

Again today I called up your customer car to talk with your agent. (Compliant Number DL [protected]) engineer had visited but unable to find and resolve the issue.



Now this time I need the permanent solution from ur end. Otherwise unfortunately I have taken some legal action.


With Regards
[protected]@zapak.com

i have purchase one 340 lt whirlpool refrigerator on dated 19.11.2009 vide invoice no 7664 from M/s chandras landmark, udaipur. i already registered complain so many time but no body heard complain. so write this mail for complaining that door not properly working, also all the vegitables has been waste after 24 hr. pl look in this matter very seriously

i have purchase one 340 lt whirlpool refrigerator on dated 19.11.2009 vide invoice no 7664 from M/s chandras landmark, udaipur. i already registered complain so many time but no body heard complain. so write this mail for complaining that door not properly working, also all the vegitables has been waste after 24 hr. pl look in this matter very seriously

app one year ago no body heared my problem also non of engineer attain my problem. i got so many complain no. like JP[protected], dt 07.05.2010, again i remind at call centre about this compalain, but no body heard. again i note complain to call centre on dated 11.08.2010 and got the complain no. JP[protected], again give reminder on dated 04.09.2010, no body attained, again give reminder on 17.10.2010, no body hered, agin today i note compalian to complain centre on dated 25.10.2010 and got complain no. JP[protected].. so pl look in this matter very seriously. if not reced any reply i will send the refrigarator to the dealer/ service centre and file the case to consumer court.

Whirlpool — price charged more than MRP

i have purchased whirlpool washing machine (ACE 75i ) Rs-10190/-, from a dealer. and a have checked the price from whirlpool site and another dealer that the MRP is Just. Rs- 10100/-. and then i checked the price tag on box. it is missing . so what can i do now. plz tell me

WASHING MACHINE NOT WORKING

POWER NOT SWITCHED ON