[Resolved]  Whirlpool / Refrigerator — Refrigerator door problem - not resolved even after registering complaint after 1 month

This is regarding complaint # PN[protected] registered on 12-Feb-2010 for the refrigerator door problem.

The whirlpool engineer visited my house two days after the request and told that the door part needs to be ordered and then the problem would be rectified.

There was also a problem with Voltage Stabilizer which the engineer took with him and said he will get it repaired and then fit on his next visit.
After that nobody contacted for long so I called up Customer Care (as many as 10 times) and I was told that the part is yet pending.
One time I was told the part is coming from Patna and will definitely arrive by 27-Feb and it will be fitted on Tuesday,02-Mar-2010. Next day I called again to customer care and was told I will be contacted with the exact status. Still nobody called.
Hence I again called on 05-Mar-2010 and I was told that the part is yet to be arrived(not available in Patna and hence ordered from Delhi and would take still 4-5 days).
I really wonder how Whirlpool can take almost one month to solve simple problem of door.
This is really frustrating and I must say that the Customer Care of Whirlpool is USELESS because they don’t care for customers.