[Resolved]  Whirlpool Refrigerator — Several breakdowns within 10 months of purchase

This complaint will give us the clear picture how the so called world renowned company treats its customers in 3rd category country like India and cheating the customers.
Complainst starts here:
Dear Sir/Madam,
My cousin brother(Mr. Mrinmoy Ghosh) has bought a Refrigerator - 200LT GENIOUS XL PREMIER, Model-10485 W/Pool, Sl No. INC[protected] from M/S New Audio Vision(Authorized Distributor of Whirlpool), ChandraKona Road, West Midnapur on 04-Jul-2007.
Since then the following incidents happend to the said Refrigerator:
1. After 3mths of purchase, body colour started fading. Then we contacted the local service centre at Midnapur(West) and they re-coloured the body and returned back the product after 3mths.Pls note that, we were without the refrigerator for 3 mths!!
2. After 2 days of receiving the product, we noticed that the cooling system of the Refrigerator is running non-stop and ice gets created at the back-side and less cooling inside.
3. Again contacted service centre and got the thermostat replaced.
4. But the same problem started again after few days.
5. Again your Service engineer visited and advised to change the compressor.

In this scenario, I would like to draw your attanetion and would like you to replace the product with a new one. I am pretty sure that, the product has not been undergone with any quality testing process otherwise it could never happen again and again.

Thanks & Regards,
Tapas Pan
Ph - +91 [protected]