Comments
Washing Machine — no good response and no good service
cutomer care complaint number 873289...we had purchased the machine last year and is still in warrenty period .Its a month till now and still the machine is not working.in the 1st complaint the technicain visitied within 2 days and said he wil get. which, took almost 2 weeks to get back.After 2weeks the technician came and did some changes and the machaine was working.(since it was evening we could not operate and check) .The very next day it had some problem and again we had complaint .ist almost more than a week now..no reponse...Would be great if some action is taken over..if not we wold like to take refund and give the machine back.
We opted for Godrej assuming the best in Service.And have been disappointed..
Rgds
Manisah
Whirlpool — no response from the service center
We bought the whirpool home UPS on april 20 2009 which got spoilt on thursday 8 octber 2009 and even after repeated calling to the call center there has been no response from their end.THe service is really pathetic and sick.
People who would be looking out to buy any whirpool product please dont spend your valuable money behind the sick product
Whirlpool Washing Machine — no response for complaint
Dear Sir/Madam,My compliant no is 8038 registered by last week as there is improper analysing problem in pcb & some one came & replace the pcb also. same problem we are facing after replace the pcb also. so what shall we do? in the warrenty period itself so much of problems we are facing no body rectify our problem fully.Please do the needfull for me.
Thanks & Regards,
Tamilarasi Balaji.
[protected]
Reminder 3
I have register compliant through mail by 11th of jan but there is no one give a responce to me is this a way u people doing a customer to the customer may i know where shall i escalate this ?
[protected] Forwarded message[protected]
From: Tamilarasi Balaji <[protected]@gmail.com>
Date: Wed, Jan 19, 2011 at 11:39 AM
Subject: Fwd: Washing machine pcb defect
To: [protected]@whirlpool.com
Reminder 2
Is there any responsible person to see my problem
[protected] Forwarded message[protected]
From: Tamilarasi Balaji <[protected]@gmail.com>
Date: Tue, Jan 18, 2011 at 10:21 AM
Subject: Fwd: Washing machine pcb defect
To: [protected]@whirlpool.com
Reminder 1
Why there is no response from you people May i know how long i am waiting for you?
Tamilarasi Balaji.
[protected]
[protected] Forwarded message[protected]
From: Helpdeskindia <[protected]@whirlpool.com>
Date: Tue, Jan 11, 2011 at 5:14 PM
Subject: Re: Washing machine pcb defect
To: Tamilarasi Balaji <[protected]@gmail.com>
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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69%
Complaints
3580
Pending
0
Resolved
2438
H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
Uptill now (i.e. upto 1.00pm on 1 Nov. 2009) there is "NIL" response from Whirlpool, which is very dissatisfying and upsetting.